love this shop. they're very kind and super professional recommend over every other shopread more

They illegally sell to children and they should be closed down. I can't believe they have no…read moreintegrity or morals at all

Bought a new mod on Sunday chews through the batteries walked in and explained the situation to the…read moreguy working behind the counter claims batteries are defective I highly doubt that all 6 batteries are bad. I asked him to exchange the unit not a refund but refused to exchange it. Long time customer will never come here again or even recommended this place to anyone. I will also be disputing the charges with the credit card company. Long time customer that will never get back because the long haired guy wouldn't just make the situation rite.

Probably the longest review I've ever written but I'll start with the TLDR: come here for good…read moreservice, someone who knows their juice and mods/kits/coils/etc (Josh), and awesome conversation. Also, be aware that it does get kind of busy later in the day, so be prepared to wait a little if necessary. If you ever worked retail then be understanding. As a new vaper, I was recommended this place by a coworker - she was a former smoker and I was looking to get off the "stinky sticks" as some vapers call them. She told me this place was good for juice, or that emergency moment when you just need something - coils, another mod, whatever. (My first mistake - buying a starter kit online... folks, unless you're well versed, don't do it. Just DON'T.) I showed up at the shop hoping to get help getting it set up and buying my first bottle of juice. I remember just a few people being in there and they were already being helped by someone else. It was at that time that I met Josh, another employee. (I actually just formally "met" him today.) He tried to help me get set up, but my new device that had just arrived hours prior was already sailing the failboat. He tried and tried again... and he did get it working... for a time - not his fault. I didn't buy it there, and to be quite honest, he was just trying to help a noob like me get vaping. He did recommend a juice for me - even though I couldn't sample it first (I don't think they offer samples but okay), and it was good. My only irritation aside from a funny acting starter kit was that it was a little hassle trying to get out of there as more customers piled in... and not gonna lie, I just wanted to hurry up and get out with my half-working vape and juice. In hindsight, it's a small shop (most are) there's maybe one or two employees and when more customers pile in, well? You get the picture. There's tons of us and maybe 2 of them. Anyway, I ended up enjoying the juice a LOT. Eventually, my still-new-bought-online starter kit failed (less than 48 hours after it arrived & leaving Vaperz... did I mention DO NOT BUY ONLINE as a noob?) and I ended up at another shop while I was in the city/Chicago (they too, tried there to help me get this FAIL of a starter kit going. It was just a FAILBOAT vape). I had to buy one there out of necessity because no, I wanted to give up smoking and give vaping an honest chance. Regardless, the juice Josh recommended initially was even tastier! My first starter kit just SUCKED. Over the weeks that followed, of course I started running through that bottle I bought here. And yes, I stopped at other shops (they were closer at that time). No one carried it. REALLY GUYS? I even went online to look and no one had it. I finally found time to head back over to Vaperz on my off day (yes, I'm the weirdo with a random Tuesday off) after running out for over 24 hours and let me tell you life sucked. No, I didn't phone first, I was just hoping they had it and I was not disappointed. I walked in to that random slow moment in the day and I heard a cheerful "what's up?!" coming from the back somewhere. I responded and Josh came out. I was happy to see a familiar face and after saying "hey I was in here that one time with that starter kit that was sucked..." he remembered me. And I couldn't ask fast enough for that juice he initially recommended. They had it. YAS. He mentioned a 2 for $40 and SOLD because no I'm not going to relive my nightmare of running out any time soon. We chatted a bunch and I left super happy. While I get that online IS cheaper, it doesn't help when it isn't available or worse, waiting because of shipping. I don't mind paying extra, supporting a good shop, and having a great experience. I'll definitely be back over for more stuff and things and thanks again Vaperz and Josh for being awesome.

Great shop for cigars. Best prices around and a huge selection. Not going to find a larger humidor…read morein the area.

This is the type of place that makes me wish I was more of a tobacco smoker. They've got an…read moreabsolutely massive selection of everything, but the cigar stock is second to none. Open the door to their specially humidified room and get ready for your head to spin from all the possibilities. I really like the fact that they have a lounge with comfy couches where you can sit, chill out, and sample whatever flavor country you just purchased. There's also all sorts of pieces that are for smoking ganja. They make sure to note that it's for "tobacco only" but c'mon guys.

I went in and spoke to Aiden and Brooke and they both were very pleasant people to speak with. They…read moreoffered many suggestions and told us everything that was on sale. This had to be the most pleasant experience that I've had in a long time with sales reps or store associates. I even left with a very nice gift box. So I just want to say thank you very much to Aiden and Brooke for the wonderful customer service.

Stopped in for the first time in a while! Thank you to Arman and Brooke for all your help today!…read moreAlways a great experience!