I have never been to a groomer where they come get your pet out of the vehicle and return it. I…read morelike not having to sit in a waiting room so this appealed to me very much. They did a great job on trimming and buffing my chihuahua's long nails and the price was super reasonable. I will keep going to her as she is very nice and does good work. Highly recommend!

I took my doggy in to get groomed and they did a great job. Worked in a timely manner and my pooch…read morelooked so handsome when they were done. Very friendly and flexible too.

I've been taking my border collies there since they were about three months old Mackenzie Tyler…read moreDREW everyone there is awesome. I trust them with my dogs. These are my babies. My husband and I got a tour we picked out which suite we wanted our dogs in I've gone to North and south love them both.

I could not in good faith recommend this facility to anyone. It cost me almost $70 for one night…read moreof boarding and my recently bathed dog came home smelling stongly like pee. My sister made a reservation for an overnight stay for both her dog and my dog in the same phone call. The drop off hours posted both in their facility and on their website are Monday - Saturday between 7:30 - 11am and the pick up hours posted both in their facility and on their website are Monday - Sunday between 3:30- 6:30pm. These are the only times the Pet Lodge allows pick ups or drop offs. The rates posted both in their facility and on their website are $32/day and $18/day for doggie day care. We dropped both dogs off together about 9am on Saturday morning during the posted drop off times and picked them both up on Sunday about 5pm during the posted pick up times. Based on the Pet Lodge's policy there was no earlier time we could have picked them up. When we settled up our bills, I was charged $67.84 for one night of boarding! My sister was charged $59 for one night of boarding! When I questioned my bill, I was told she was charged the old rates and I was charged the new rates. Now keeping in mind the reservations for both dogs were made in the same phone call and the dogs were dropped off and picked up together, this makes absolutely no sense. In addition to being charged $67.84 for one night of boarding, when I got in the car with my dog, she had a strong smell of urine. She had been bathed and groomed within the last week and smelled fresh when she was dropped off so I have to question the cleanliness and conditions in which she was cared for. It is for these reasons that I do not recommend this facility.

They've always been great. My former dog was their first border. He was always well loved and cared…read morefor. I recommend them.

From the owner: By Appt. Only, Owners Lori Hardwick and Amy Kennedy, Certified by Nash Academyread more

Absolutely terrible! If you go inside, the poor animals are treated so badly. The lizards and…read moresnakes usually have very dirty water and dead insects in their water dish. The ferrets and other animals (Rabbits, chincillas) are kept in very poor conditions to. The ferrets have poop all over their enclosure and the bunnies have pee all over their poor feet.

Items are not clearly priced or are misplaced sometimes, but they usually have everything you need…read morewhen it comes to toys and accessories, as well as a good variety of treats. I can't say anything about the grooming services but I do plan on trying them out soon (This is why it's only 4 stars at the time of writing this). This is one of my favorite stores for pet products (not that there are many options) and I enjoy the good range of options available.

Alex is ABSOLUTELY the shittiest groomer ever! went in for…read morea nail trim yesterday ol girl was painting her "assistance animal in training" asked me to wait until she was finished kept telling me how this PUPPY maybe 4 months old was an assistance animal who clearly was uncomfortable and barked at us!!! I waited for about 15-20 minutes went and looked around met ANOTHER service dog at the front she looked super mean but was very friendly the owner explained her job atleast she didnt bark at us and she ignored my sweet boy as we was checking out Alex went OUTSIDE TO SMOKE! I said forget this and i will never be back a simple nail trim and instead she was playing around with her puppy THE MOST UNPROFESSIONAL PLACE IN TOWN! ill be going to feeders from now on

Alex has been grooming my very hairy malamute for over a year now and I'm always so happy when he…read moregets groomed! My first trip there, Koda had some bad Matts on his legs and Alex was very patient with helping gets his hair back to a healthy state! His fur has NEVER been so soft since we became regulars with her. She even helped me pick out appropriate brushes to help with at home since My current brush wasn't help keeping his Matts away. She is very patient with him and my new puppy Bucky! Young puppies are a handful and she makes him so fluffy and soft every time!