Wonderful group of professionals who take great care of our dogs! We have been taking our furry…read moregang there for 15 years. Dr. Alford and his team are knowledgeable and collaborative with all elements of care.

If zero stars were an option I would have marked zero…read more I have been going to this veterinary office for the past year and they are always busy, the front door is always locked, and the staff are always rude. You never get to see the vet because they always take your pets into the back room and tell you to come back later to pick them up. It was starting to irritate me. So today was the last straw. This morning I found a fledgling robin on the ground. It it appeared to be paralyzed, couldn't hop, and just lay on the ground flapping its wings. I put it in a box with a little blanket, covered the box with a towel, and drove it to this Animal Care Center in Stanford. The door was locked and an older lady was tapping on the door for several minutes. An employee finally opened it and asked what she wanted. The older lady said that she was there to pick up her dog. The employee said that they were in a meeting, and to come back in an hour. Then she looked at me and asked what I wanted. I told her about the baby bird and asked if they could just look at it and see if it was paralyzed or not. She asked if it was a wild bird and I said yes. She was very rude to me, and told me that they were all in a meeting, and the doctor was in surgery, and they don't treat birds anyway. Then she proceeded to close the door and lock it. All I wanted was for them to look at the baby bird, and determine whether or not it was paralyzed. If it was, I was going to ask for it to be humanely euthanized. If it wasn't, I would return it to the wild, where I had found it. I cannot believe that a veterinary office would turn away any creature in need of care, be it wild or not. Especially in an urgent situation, when I even offered to pay. What a serious lack of kindness and compassion. This was the last straw for me today. I will definitely be taking my pets elsewhere from now on.

I bring my Saint Bernard here every time she needs her nails cut. The staff is very nice and…read morefriendly to me and my dog! This place is very clean and reasonably priced for what my dog needs done! I highly recommend this place

Honestly my experience could not have been worse…read more TLDR: Don't use Heaven Sent Pet Grooming I used this service because of my pets previous trauma. We have experienced aggressive groomers in the past and since then she has not been the best with groomers. I informed Julie (the sole Owner and Operstor) of this and informed her to stop the session if my pet was too anxious or stressed out. I reinforced that I would still pay in full, but to prioritize the dogs comfort. I'm not sure what happened during the session.... But based on the physical injuries from my pet on my pet, I would like to assume there was some rushing, and aggressive maneuvers. I found active bleeding in her ear from aggressive plucking, I found scabs near her neck and groin area, and my pet seemed emotionally traumatized once again. My pet refused to eat for 2 days and did not go outside in fear of potentially encountering another groomer. Months of behavioral training just thrown out the window. I'm back to square one... For the sake of my pet, Im investing in a grooming kit and will be grooming my own pet from now on. You failed as a groomer and permanently shutting down your Google business pages to dodge public accountability and leaving a final replies just so you could get the "last word" is pathetic. It's also funny that your Google page didn't get any activity for a couple years, but right after I left my 1 star review, two of your friends drowned it out with a 5 star review. Either that or crazy coincidence lol. Additionally, since you closed your business page I cannot reply to your Google comments to address my concerns, but here I am voicing my opinion to ensure others pets are not traumatized by you. Have the day you deserve Miss Julie Warner