five star hearing evaluation- Allee Winegar was the audiologist I saw she was fantastic. Gave me a thorough screening and before she started, she needed to remove wax from my ear, which is always been a horrible experience for me. It was probably the best wax removal I've ever had and 80 I've had a lot of of them. Her approach was professional, caring, and understanding. She explained everything to me and gave me several options that I can look at which I will, but I wanted to give an excellent review for the service I've received so far. read more

I got the same service about getting my hearing checked, as I did at Costco, but I had to pay $75. Then they want $300 for an after hearing test evaluation. Not happy. read more

Worse customer service ever. Dr are great. Too bad the staff sucks I went elsewhere after that first year i read more

Very nice Professional service. I reccomend this office. I was treated well and now I can hear better. Thank you read more

We called to get my 92yr old mother-in-law a hearing screening and updated hearing aids. The person who scheduled our appointment was professional and kind. They were able to get us in the very next day which was awesome! The facility is beautiful, clean and welcoming. Our experience here was wonderful. The staff was delightful, knowledgeable and worked very well with us. Dr. Dewsnup is a breath of fresh air when it comes to healthcare. She took the time to explain to my mother-in-law, every step through the screening and results after. We never felt rushed. She was patient, professional, and easy to understand and made us feel very comfortable. Thank you to you and your team!! read more

So seeing this company specialized in tinitus. I called and made an appointment. Appointment was almost a month out. We have insurance where we can go anywhere and do not have to worry about net works. Late in the day, the day before my appointment, I get a "text" that my insurance would not pay due to being out of net work. I asked for a phone number so insurance could clear this up, they refused. They kept saying they did not bill hearing solutions. Hearing solutions only pays for hearing aids after an exam determines you need them, it does not cover exams. They were wanting me to pay them $150, for my exam. Of course if this had been brought up when I called and gave them my information neither of us would have wasted our time. Very poor office management. Insurance was more than willing to call and straighten this out. Ifiled a complaint with blue cross. read more

Have been using Happy Ears for many years for my cleanings. ($25.00) Called today to schedule a cleaning only to find they have doubled their prices for 10 minute job.. Bye, bye.. read more

they will tell you it cost so much and a year later they call you and are taking you to collection because their agreed upon amount that they verified as due has changed. they will let you know before they send you to collections. DO NOT USE THIS place unless of course you want additional bills later, with a threat to take you to collection its one thing to verify my coverage and collect and tell me i am paid in full, its a whole new game with you call with pay this amount, just about a year later because it was not covered. HELLO... where have you been and why would it take you a year to figure this out. SLOPPY is all i can say read more

woke up in the morning with my ears clogged with wax. I immediately set up an ear wax removal with Happy Ears Hearing Center. first of all I want to say that the office is absolutely beautiful, they have a very clean and friendly environment which automatically kept me at ease. I saw Dr. Kelly. She's awesome! Very helpful and informative, she made the experience very light and fun. I didn't know what to expect but she walked me through every step and with the technology of the Earagator my build up was finally gone. What came out was disgusting but the instantaneous relief I got was so satisfying. I walked in with a slight headache and immediately after leaving, I felt as if I just put a brand new set on. Hearing when from muffled to HD. I would definitely recommend coming here if you have the same problem. Thanks again Doc! read more

Great staff!!! Friendly and kind staff!! Dr was so thorough and kind. Took all the time I needed for questions. Highly recommend! read more

After receiving a surprise bill from Happy Ears, we requesting a printed itemized statement breakdown of all services and payments they have received. Instead of being helpful or kind to address our needs we received instead, a nasty mean spirited letter addressed to our insurance carrier emailed to us, stated how unreasonable, and demanding we were in requesting this information. We are still requesting this Itemized statement and are continuing to receive defensive rudeness. Since October, there have been multiple promises that this information was sent in the mail and Happy Ears is no longer returning our calls. read more

Dr. Dewsnup and her team of Doctors treat every patient with the utmost care, have some of the industry's most innovative testing methods and prescribe the ideal hearing technology for each specific hearing loss. read more

Super friendly, efficient and pretty high tech. And during the time of covid-19, their precautions were welcomed and comforting. I feel very informed and much better about my audible future. read more

Having dealt with hearing loss all my life, I can say with absolute certainty that this is the most compassionate, professional, and family friendly audiology practice I have had in all that time. It is absolutely doctor-patient relationship first, and hearing aid sales are secondary. This is not usually the case. My 6 year old daughter got her very first hearing aids here, and not only was she so gently walked through every step of the process, but she was able to design the pinkish, glitteryish hearing aids her heart desired. You can't go wrong here. I promise you. read more

Happy Ears Hearing Center - Hearing Aid Providers Near Me - Peoria, Arizona

Knowledgeable and friendly staff. An overall great experience every appointment. The staff is always able to answer my questions and help me troubleshoot. I am grateful I found Happy Ears. read more

Our daughter was born with hearing loss and we started seeing Dr. Dewsnup after having a poor experience at Phoenix Children's. We were attracted to Dr. Dewsnup since the reason she became an audiologist was due to her son's hearing loss. Our experience with Dr. Dewsnup has been excellent. She is a great listener and communicator. She is gentle and patient with my toddler (who is not always the easiest patient). I never feel rushed. When there were issues with my daughter's ear molds, Dr. Dewsnup diligently worked with the lab to get the right ear molds made. The Happy Ears office is gorgeous and comfortable. The staff is easy to work with. I especially love that getting an appointment is easy and I don't have to book weeks and weeks in advance. read more

I've needed hearing aids for the better part of my life, and finally at 42 years old I got some. I will say I don't know why I waited this long. Dr. Dewsnup was extremely professional and explained in great detail the difference in hearing aid choices and benefits. I no longer need my wife to repeat something I missed during a movie or conversation among friends. Thank you Happy Ears & Dr. Dewsnup. read more

This business does not appreciate their customers. I have been going there for several years and I've never greeted when I walk in, always am seemingly a burden, treated very poorly and they don't have a good record keeping system. They are very short when speaking about my needs and sorry to say have a bad attitude when doing business. I recently went in and then later decided to do a review. The response I received was nonetheless of their normal customer service skills. They tried to belittle me and insult me. They immediately jump to the defense instead of trying to provide customer service and care. There was not 1 ounce of professionalism in any of the times I've gone in as well as with the response. Thousands and thousands of dollars have been spent at this establishment and yet there's not one sign of gratitude or appreciation for us taking our business there. I made this review because of the response that was received after expressing my dissatisfaction. I wouldn't have in hopes that maybe they would change once seeing that they were not making their customers happy but they did not so I figured I would let others know. read more

Waste of time and money. Daughter suffers from tinnitus. Can hear out of one ear with Baha 5. They assured us they can help and we got the records and good insurance with inexpensive co-pay. H.E needed 200 dollars up front for one hour appointment. Appt. 30 min. No advice, no relief. Gave us a card from the office her records were sent from. Merry Christmas. read more

Wouldn't recommend, this place is all about making money. It's not about helping people with hearing loss, don't be fooled.

Broke the wire between the main hearing aid unit and the speaker, so contacted this place using their web page. They scheduled me for later that same afternoon. Stayed in the car in their lot and they came out, took both aids, fixed the broken one and cleaned them both. The price I've come to expect is exactly what I paid. Good, quick and reliable service. This will be my place from now on. read more

I wanted to make an appointment to have my hearing aids reprogrammed. They are one year old and just need a few minor adjustments. I did not buy them in Arizona as I just moved here. I also wanted to see if another aid would be better for me. 350.00 was the quote for re-programming!! I called elsewhere and was told that 65.00 would be the maximum charged! I am a long time hearing aid wearer and have never been charged for reprogramming my aids, so I feel like a 350.00 charge is highway robbery. read more

I'm thankful for those at Happy Ears Peoria! I recently had an excellent experience there. Being in the healthcare field myself I know the importance of a review and truthfully would recommend them to anyone, including my own family members. Especially, during this tough time they made me feel important and safe. They took the time to ensure a clean environment. If you are looking for a friendly and professional environment this is the place to go. read more

This is an amazing place! Originally we were referred by our insurance to repair. The hearing test pinpointed several things we weren't aware of and actually ordered new aids. The staff is so friendly. I felt completely at ease and they addressed all my husbands concerns.They showed him how to use and adjust the hearing aids and made sure to follow up to ensure he knew how to work them. This is the best place and staff. I am so glad that we have found them as our previous experience was terrible. Go here for personal, hand held, experience. read more

Dr. Shanna is great. Love the practice and felt very comfortable with the office. Great experience!

I never write reviews, but this one is important to me. I went there for a hearing test. My insurance pays for the test. They tried to sell me $6000 hearing aids. I asked them for the results of the test. Matt told me he would email the results. I get an email from him 3 days later with a hand sketch of my hearing loss and with a note that if I want the report I have to pay $150. I sent an email back that I just want the report so someone can program hearing aids that I can afford. To make it short, I emailed back and forth to the owner. When I sent her the AZ laws that she cannot charge a patient for a report when the patient needs it to get further health care, she sent me a report that I think another hearing aid programer can use. read more

I loved this place. The whole staff was friendly and make my 3 year old comfortable. They were all extremely nice and patient with my three year old. read more

I visited the North Peoria office as a new patient. The office staff were so kind and I was offered a bottle of water upon my arrival. My history was thoroughly reviewed with Matt Wetmore. A hearing evaluation was conducted in a very soothing environment. Matt then reviewed my results in a clear concise fashion. I left with needed information and recommended referrals in hand. Excellent and highly recommended! read more

I brought my sons hearing aid here after it wasn't working and didn't have warranty of it. I made a 2nd appointment for new molds. We then discussed new hearing aid options but with no insurance coverage all options seemed expensive. They helped me get qualified for these expenses!! My son now has the newest of hearing aids, Bluetooth and app controlled! He is so happy and I couldn't be more happier myself!! We have found his new hearing aid doctor!!! I would recommend this company all day, every day!! read more