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    Costco Hearing Aid Center

    3.8 (4 reviews)

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    3 months ago

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    3 years ago

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    7 years ago

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    HearUSA

    HearUSA

    5.0(3 reviews)
    0.5 mi

    I have had my hearing aids from HearUSA for a few years. Recently they stopped holding a charge…read morelong enough and when I called them they said my warranty was going to expire in the next 11 days.. Problem is I was going out of town and would not have them back (have to bring them in for replacement and could take 2 weeks for the new ones to come in).. The young lady who answered the phone and explained it all to me and said. OK, bring them in when you get back and I will note your file that due to extenuating circumstances you couldn't get them in here before the warranty was expired. I could not be without hearing aids for the time I would be out of town as I have meetings, etc.... it's a work trip. She assured me that I'll have no issues and said "Don't worry.. go on your trip and know we'll take care if it when you get back" GREAT Customer Service!!

    I had a hard time finding the location. Once there everything was professional and polite HOWEVER…read moreI never received the free hearing test as my ear is still not back to norm. BUT I was graciously told that when my ear clears I was welcome to return at no charge and get the hearing test. To offer the TLC and informative care that I received as a non paying customer is aMAZIng and greatly appreciated. Carlos treated all my questions with wisdom and showed me in live time on TV screen my inner ears. This was a treat as I have never experienced the now time, patient, professional explanations. I will return eventually and hopefully this time I will not have such a difficult time finding it. FYI Hear USA advertises FREE exams and Carols told me I was welcome to return at no charge when a decision is made as to what I am going to do. I will be returning to get HearUSA for sure.

    Metro Hearing

    Metro Hearing

    4.2(23 reviews)
    3.4 mi

    My experiences at Metro Hearing on 59th Ave and Thunderbird has been perfect. The doctor there, Dr…read moreGrotsky, is so pleasant and makes sure all my questions are answered and fully explained. They make you feel like they are glad to see you from the time you walk into the door until you leave. You'll be greaeed by this great receptionist who I am sorry I'm not sure of her name. She is either Michelle or Nichelle I hope but she is the best. She's pleasant and so helpful. I just got updated aids from Dr Grotsky that help with my tinnitis. They have done wonders for me and I am so appreciative. The last time I saw Dr Grotsky, a week or so ago, I told her I enjoy coming to her office - every other doctor I have to see makes me have high blood pressure. If you need hearing aids, please check them out. Outside of being fantastic people, they do really good work. Thank you Metro Hearing.

    My experience at the 59th and Thunderbird location was not good overall. First, there were…read moreend-of-year delays that they blamed on my insurance company policies, which was annoying but manageable even though my testing was done in December. When I would call, the phone rang in a random Metro Hearing office and I'd have to leave a message. There were issues in getting my hearing aids ordered, confusion on their part about what my insurance was covering, and a lack of communication about the status of everything from the insurance approvals to the final delivery and fitting of the hearing aids. I had to manage the whole process with the help of my insurance company, which was something I'd never experienced...the insurance company working harder to get me care than the provider.

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    Costco Hearing Aid Center - hearingaidproviders - Updated June 2026

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