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Happy Home Roofing

5.0 (2 reviews)
Open • Open 24 hours

Services - Happy Home Roofing

Damage restoration

New roof installation

Roof repair

1 More Service

Roof replacement

Happy Home Roofing Photos

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Colby Bachtell

Colby Bachtell

(3 reviews)

I would not recommend Colby Bachtell contractors for any job. I live in the Northgate neighborhood…read morein North Hagerstown and he was recommended by our HOA for roofing jobs. Initially, he was the most difficult person to reach. Within a couple of weeks of a few phone calls, he emailed a quote and I had agreed to the proposed job. From there, there was zero communication of when the job would begin. Roofing shingles appeared on my roof and roofing supplies on my front yard and sat for nearly two weeks before his crew showed up at the crack of dawn to start the job. A few weeks later, I noticed a small leak in bathroom ceiling that I felt should be looked at by a roofing professional; also concerned about any residual issues from roof replacement. So, I again attempted to reach out to make arrangements to have it looked it. And as before, I was blown off with emailed responses such as "will send someone over" or "will check tomorrow" and never heard from him. I even reminded him that I work and don't exactly hang on my couch all day. So, a time frame would've been helpful, still to no response. In short, highly disorganized and terrible customer service. Doesn't seem to have very much pride in ensuring a job well done or his clients are satisfied. I have since resorted to reaching out to other area contractors for assistance.

This company is very disorganized. I believe that it is due to too many jobs and not able to keep…read moretrack all of their crews. When installing our roof, we had it in the contract to install new drip edges. When asked about it, one of the crew stated they were told by the office not to install it. There is a language barrier since the majority of the crew is spanish speaking which makes communication difficult. We called Colby and he stated they would tear the old off drip edge and replace with new. When they tore off the drip edge, it meant tearing back the new shingles and in the process tore off some of the ice shield. This could have all been avoided if it would've been done properly in the first place. They have been called out a third time to replace shingles that they tore when replacing the ice shield and shingles that were popped up near the flashing. Colby stated he would do whatever it took to rectify the situation and he did; however, when he came to the house he was on his phone and did not speak to us. They were not careful when tearing off the old roof and damaged some of our landscaping and scratched the front storm door. If someone hired this company, I would suggest you stay on top of what they are doing.

Teflon Roofing - Massive property in Chambersburg, Pa.  Did 2 owners residential homes and they selected us out of 5 companies.  Project completed in 2 days.

Teflon Roofing

(7 reviews)

These guys are the real deal. They know their shit, they're dependable, their pricing was fair and…read moremet my expectations, they're very personable and respectful, and the end result of their work was exactly what we needed despite serious traffic issues working against them on the day. In my specific case, a real estate purchase was involved which meant that the job was very demanding in terms of scheduling and communication. Jason, Andy, and his crew rose the to occasion and absolutely killed it. They accommodated our heightened needs and came in clutch for us to get our deal done. On top of that, I never once felt dismissed or disrespected for even a second. These guys are so easy to talk to. There's no air of indifference, elitism, or salesman energy to cut through. If you want quality work and people of good character for your job, go with these guys.

So it's raining cats and dogs right now, much like it has been for the last few weeks. As I sit…read morecomfortably in my home, listening to the storm outside, I think to myself... again... "Wow, I am SO happy that I chose Teflon Roofing to replace my entire roof a few weeks ago right before all these storms started" I think about the fact that my roof was 25 years old, and really showing it's age. I recall the damaged and missing shingles from the strong wind storms in the early spring. I think about the awful experience I had with getting estimates for a new roof a couple of years ago, and the astronomical price they quoted. Then I think again about my friend who said "Call Teflon Roofing!" I am so happy that I did. Jason, the owner, came out exactly on time, without having to wait days or weeks for an appointment. Immediately, I could tell that he knows exactly what he's doing, and that he's a very down to earth, honest person. He explained everything. He took videos and pictures. He helped me get through the insurance process. The price was reasonable. What the insurance company and industry standards say it should be, not some inflated money grab like some companies. On installation day, Jason dropped off the trailer early, and Andy (a great supervisor!) and his team showed up on time, and got to work... and quickly! My old roof was removed, new EVERYTHING, and meticulously cleaned up by 2pm. I received pictures and videos updating me of entire project as they went along. I was amazed. From start to finish, the professionalism of Jason, Andy, and the Teflon Roofing team showed through. I know that I won't have to even think of replacing the roof for many years to come, but Teflon Roofing will get my business again. It's no wonder they won Best of the TriState! If you need anything with roofing, call Teflon!

Happy Home Roofing - roofing - Updated June 2026

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