LOVED this experience SO much!! Walking in the door can seem a bit overwhelming but the girls at…read morethe counter greeted us immediately and were very helpful with pottery choices. Ally walked us through the pottery and painting techniques and it was just a few minutes waiting on a table. The place was buzzing and there were so many talented people there... you could seriously be mesmerized just watching them paint! Back to pottery... choices for every person and every budget. Paint colors and brushes galore. It was intense watching our table full of family with a birthday celebration creating their unique pottery. I can't wait to see the finished result in a week! Thanks much and we'll definitely be back! A++++

I went to the pottery place with my kids and my two good friends and their kids. It was a Sunday,…read morethere were 10 of us, and the pottery place was very busy. They don't accept reservations, but their website claims they can seat 70, so we figured they could handle us. We even stated that we would prefer to be broken up into two tables, as this seemed more manageable for everyone. The manager said OK , and that we would be put on the waitlist. We waited patiently, browsing the selection and chatting amongst ourselves, trying to stay out of the way. When it was our turn to be seated, we were ushered to an eight person table. I addressed my concerns that there wouldn't be enough room for all 10 of us, and reiterated we were told we'd have two tables. They refused to honor that agreement. The extra seats that were pulled up for us did not fit the height of the table and I wasn't able to fit my legs underneath. I decided since I did not have proper accommodations, I would not purchase a piece to paint. I was really looking forward to painting something to give as a birthday present, and had planned on spending a good amount of money!! (I paid over $60 for my children to paint a mug and a 3 inch gnome.) We noticed that two tables remained available on either side of us for a while. We politely asked if we could use one of them and we were told no they were reserved. Nobody ever sat at one of them, and at no point for the remainder of our time there were there any less than two available tables in the room, just sitting there empty. I was upset by this experience. I was not friendly when settling up and paying at the end because I believed I was being treated poorly. I don't have to make eye contact and smile, and certainly couldn't find it in me to do so. I wrote a Yelp and a Google review when I got home. The following day I received a phone call from that same manager. She got my phone number off of my pick up information that I provided at the shop and called me at home, unsolicited. She gaslit me, made false accusations, and was defensive and argumentative. I certainly didn't write a review as an invitation for her to call and harass me. I wrote a review to alert other potential customers about a problem that was unresolved by the management of this business. They had the ability to accommodate us and went out of their way not to. We expressed that we were not satisfied, and they refused to make any effort. When I expressed my experience in my reviews, they contacted me to argue about it. Though I wish I had never been to the pottery place, I know there are plenty of other places I enjoy going, where I am treated well.

Awesome job on my Masters Diploma! The owner was courteous and helpful, very concerned about…read morefinding just the right framing solution. When we settled on the right look, he gave me a really great quote and told me I could pick it up within the hour. I asked him how so quick? He said he'd begin work immediately! I asked if I could watch how he did it as I was curious. He quickly agreed and invited me back. He then explained each step as he went along. It was really cool watching him do his thing and it was very educational watching him make the frame right before my eyes. The frame looks great!! I highly recommend John and his shop!

John was extremely friendly & helpful in guiding a framing newbie along. Didn't take advantage of…read moreme as one family piece just needed new glass not an overhaul. Did timely work at high quality on two work memorabilia that included multiple pieces. Told him I was in no rush but still had it ready within 48 hours. Great service, quality workmanship. Could not be happier.

The Hart Gallery is the perfect place to spend some time looking at unique art. They work with a…read morevariety of artists from professional painters, artist with mental or physical disabilities, those that are homeless and others that use it as art therapy. There are hundreds of pieces of art throughout the gallery available for purchase as well as jewelry and other one of a kind pieces. Definitely make a point to stop in and support local art!

Wanted to write about something I really appreciate since I realized my handful of reviews have…read morebeen about negative things. Hart Gallery is one of the special things about Chattanooga. Surprising art and a good cause. Well worth checking out and a good cause as well. Can't beat that!

I was very much looking forward to taking a hand lettering class at the AR Workshop. I just moved…read moreto Tennessee and havent gotten out much or met many people. I registered for the class which was $45 and was to be on November 19. Well I suffer from sever seizures and on the night of the class I ended up in the emergency room after a pretty bad one. The next day I emailed the AR Workshop and explained my situation. Which is very embarrassing for me to discuss with strangers. I wasnt asking for a refund. I only wanted to get a $45 credit to use for a future class. I was still very excited about go there. I recieved a reply to my email the next in which I was informed that they were very sorry about my situation and they were glad I was ok but b err cause it was a guest speaker she could only give me a credit for $10. I guess that is better then nothing but it very bad customer relations. It seems like a business that prides itself on being a locally owned would but a little more effort into supporting their local customers. I was very sad and disappointed by the whole situation and I dont think I will make any kind of effort to use that $10 voucher but I appreciate them being sorry for my situation and glad that I am ok.

Such a fun and unique atmosphere so good to take a friend and chat as you create. I have done six…read moreworkshops already. Thanks for bringing this gem to Cleveland.

The potterye was okay but not the same quality as 40 years ago. and the price of a piece was…read moresupposedly higher when I was checking out, than the original price said. Needless to say the store employee did not make a sale with me. there was hardly any customers shopping, so I would have thought that the employee could have ensured the price was correct on every item in the store for sale. From now on I will shop for merchandise somewhere else. What a bummer. This is just a reminder if you shop at The Plum Nellie, to check the price before you purchase something.

I normally do not like to shop...for anything. Even less for non-essential items without specific…read morepurpose. We did need a gift for folks were were visiting nearby, and we had just eaten at the restaurant up the street, and we had to walk by, so why not take a look, right? Turns out this is a women owned business featuring local artists in photography, art, ceramic, glass and more. Lots of unique pieces. And yes, on the expensive side, but as it turns out less expensive than two other gift shops (including the riverboat) offering the same candles. We were searching for butterflies and the staff were helpful in tracking down every item that qualified. We purchased a beautiful photo and added a frame from Walmart that made our dear friend's day. Stop in, take a look!

Have used this quilt shop for my quilting for years! They do beautiful work at reasonable prices!…read more Turn around depends on the season, but generally about 60-90 days or less. I highly recommend Betty's Quilt Shop!

Fabric prices are simple to calculate since they are all $5.50 per yard. The selection is small but…read morethey have a high turnover. The civil war reproductions seem to be particularly popular. The store is spacious even with the long arms and table out. It was a nice, airy place and fun to pop in.

Very customer friendly owner and staff. This business did a great job framing a watercolor piece…read morefor us. They were very helpful in recommending the perfect matting, frame and glass for this very personal piece of art that we had commissioned by renowned artist Terry Wylie of Virginia.

Oh my gosh! I don't even know where to start! There are so many amazing items in this store that it…read moreis overwhelming- a GOOD OVERWHELMING ... plus, they do custom things too! We can't wait to pick up our Tennessee Volunteers painted bench soon! You guys are a+

Paid a lot of money for a bench. Not completed for the money I spent. Ask for at least a few colors…read morefor my mom's Christmas gift. I got a Charlie Brown Christmas Bench.