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    Happy Nest Professional Organizers

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Happy Nest Professional Organizers

    Home organization

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    9 years ago

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    4.2
    (42 reviews)

    I had used this service before and had a good experience. This time was different. After 1.5 hours,…read moreI had trouble understanding where the organizer was going with her plan, so I tried to express my needs and what I was looking for. After discussing for a while, she just left, having made more of a mess than was there before. I am including the "after" photo. Update: I got an email from the CEO threatening me for this review. It's unfortunate that her employee was upset with our appointment too. I stopped her to understand what her plan was and explain my needs, so that we weren't wasting our time. I'm sorry that my feedback hurt her feelings. My harshest feedback to her was, "I understand your piles, but I don't see how they are helpful," and "there are a lot of piles here - at some point they become superfluous." I have nothing against her employee. She seemed like a nice person. But I didn't see that her method was meaningful, and her explanation was only "this is my training" so I continued to not understand her plan, and I pressed to find out more, because I genuinely wanted her help. I tried to explain that all I wanted was someone to sit with me and say "do you need to keep this?" But she told me that her way was to make a bunch of piles, leave for 30 min so I could decide what to get rid of by myself, and then come back and put the leftovers away. I told her that if she did that, I would just feel overwhelmed and probably not do anything. So she told me she couldn't help. As she got up to leave, I even said, "ok we can do it your way. I'll try to trust you. Please don't leave me with this mess." But she left anyway. I wasn't going to even write a review until I realized she had scattered my sentimental box in an unfixable way. When I realized that, I cried. I had told her I wanted to work together, but she had refused, and if we had worked together in the first place, she wouldn't have destroyed the one thing that really mattered to me. It was a bad day for all involved. The CEO says I am a "bully" for articulating my needs, but I don't think my expectations were unreasonable. I wanted to go thru things together, and have the organizer be gently present as I made decisions about letting go. The organizer wanted to sort things herself and have me make decisions alone. Those ideologies are fundamentally at odds, so maybe it's good she left early.

    Worked with them 3 times in 2019 and it made such a difference! First time we tackled organizing…read moreour kitchen to be more user friendly, the pantry (including getting rid of some embarrassingly old food), and our hallway closet of medicines, linens, and toiletries. Second time, we went through boxes and boxes of stuff that we hadn't unpacked for 2 years. I ended up donating two Honda Civics full of stuff! Lily did such an amazing job of sorting through everything I had and then culling down what I didn't need. She sat with me and provided advice for how to sort sentimental things and when to get rid of superfluous things. Most recently, we tore through the rest of the house getting rid of anything that we could in preparation for a move to a new home. WHEW! I feel 10-times lighter and am budgeting for time #4 to help organize our new home. I'd be lost without these ladies!

    Happy Nest Professional Organizers - home_organization - Updated July 2026

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