We used Denise for years at our old house and she is amazing. If I could give her 100 stars I…read morewould. We miss her and highly recommend using her services. If you are reading reviews and basing your new business on that - CHOOSE THIS BUSINESS!!! You won't regret it.

Denise has a gift with difficult dogs, I have a Min Pin who trusts no one, she had been abused. But…read moreDenise has won her over. A great job is done everytime.

I used this company for over 10 years. They were amazing. I had 2 dogs, French Mastiff and pug…read more Unfortunately they passed away.

Pet scoop was the best investment in our lawn care and lives. They are in and out and have…read morefantastic customer service. We set up a gate code for them, timed out our mowing with the day after they service, and never think about picking up pet waste! If they ever miss anything just send them an email and they will correct it immediately. Not having a trash can or yard full of pet waste is worth it. They offer a military discount as well!

Douglas was so great! He too care of a whole 2 months worth of dog waste (from a very large dog)…read morequickly and efficientLu. I am so happy with my clean yard, and the the great service.

Excellent value over at least 5 years of service. Reliable, priced right, easy billing and…read morepayment. Super nice guy. Highly recommend.

I have been using them short of 3 years. It's been the same tech every time and there has never…read morebeen an issue with him. I have never noticed left behind waste and when we put our 3rd dog down in May, there was no issue changing the monthly amount. I was disappointed when they changed systems because instead of automatic payment I now have to pay a monthly bill.

We have been using the poo crew for four months. We have three large dogs and needed some help…read morekeeping things clean, especially for the neighbors who can look into our backyards from their windows. We've been very happy with how prompt they show up and what a great job they do! Always positive and they work hard to make sure they get every last evidence of our dogs twice a week! Thanks Poo Crew and special thanks to Alex!!!

Scoop soldiers has made our life so much easier. With a toddler it became impossible to keep up…read morewith our dog's mess. It became such a horrible chore for my husband every week when it was time to mow the lawn. They send a text to let us know when they're on their way so we can get the dogs inside and they send a picture of our closed gate when they leave. They are quiet too. Our very barky dogs have no idea that they have come and gone. They are thorough and quick and we appreciate them so much!

I hate having to update this, but Scoop Soldiers is no longer the company I enthusiastically…read morereviewed below. I don't know if Scoop Soldiers was recently bought out or if something else changed behind the scenes, but with the number of service-degrading changes that seem to favor the business instead of the customer, I think I smell private equity in the poopy water. Whatever happened, this is not the same customer experience I gave five stars. The direct, effortless communication I praised below is gone. Communication now seems to run through a centralized call center. The people answering are friendly-ish, if sometimes frazzled or irritated, but often can't resolve anything themselves. They contact someone else, who contacts the local team, who gets back to them, who gets back to you. Something that used to take one text or call is now an extended game of telephone. If you even get the call back. Which you're probably not going to. Then there's the customer portal. The portal is horribly designed and frankly always has been. I promise this isn't a technology-literacy issue. I can provision a hard drive while walking ADT tech support through why that's what needs to happen. I can whip you up a pivot table on the irritation of this entire experience if you'd like. But I cannot, for the life of me, log into the Scoop Soldiers portal a second time after resetting my password. Ever. So I gave up. That mattered less before they moved so much of the customer experience into the sub-basement of hell. The final straw was a cancellation. I had to cancel a visit at the last minute due to a very large home restoration project due to a disaster and received an email saying they'd waive the fee this time, but future last-minute cancellations would be charged. Okay, if that's the policy. Sorry I forgot about the poop scoopers. We've got a lot going on. Except I went looking for that policy and couldn't find it published on their website. What I DID find, in multiple places, was Scoop Soldiers advertising "no cancellation fees." One page literally says: "And say goodbye to restrictive contracts and cancellation fees. We believe in giving you the flexibility to manage your pet care needs with ease." I've included a screenshot. If there's a separate fee for canceling an individual visit, clarify that. Advertising "no cancellation fees" while enforcing a cancellation fee is unnecessarily confusing and creates angry customers like me who are now shopping for other providers. And honestly, the fee isn't even really the point. They waived it. The point is how much the service has changed. The flexibility, direct communication, and "you just don't have to think about it" experience I praised below were why I gave Scoop Soldiers five stars. They still pick up the dog poop, and the actual yard service has generally been fine. But Scoop Soldiers used to make an unpleasant household chore disappear. Now managing the company that makes the chore disappear has become its own chore. That's a pretty significant downgrade from the company I reviewed below.

Zero stars. We cancelled the service nearly two months ago and I've been trying to get them to stop…read moreprocessing recurring transactions on my card ever since. Their voicemail is full and no one responds to texts or FB messages. I'm having to report this as fraud or cancel my credit card at this point which is fucking annoying. Also, we cancelled because the Tech was a no show a handful of times and/or came on unscheduled days (not due to inclement weather)that he announced literally an hour or less before showing. So not only was I not impressed with the shitty service but I've been paying for the non-existent shitty service for months now. I feel like I would be forgiving and totally ok if the recurring payments were a simple mistake but being ignored after repeated attempts to contact them is straight up FRAUD. Don't hire this business. *Update: Someone finally responded after I left the above review in Google confirming "they had reached out to billing"..unfortunately 100% do not trust this business and am going to just report the payments as fraud to my credit card company. I should have read the Yelp reviews before hiring as it looks like my experience is not unique.

WISH I COULD GIVE A ZERO STAR RATING!!!! Quite literally the…read moreworst haircut my goldendoodle could have received. And he's sick now! (Update: called me and told me I was a loser for leaving this review. Nice.) Update: contracted conjunctivitis (eye infection) Terrible cut- I asked for face, stomach and sanitary. The groomer shaved a single patch on my dogs chest, and a single patch on his rear (doesn't even cover align to his anus for pooping). Scissor cut on the stomach left most of it in patches and the hair that were cut were still hanging on to the other hairs. Not even to mention the face, a four year old could have at least covered it uniformly but there were random strands that were inches longer than the rest. Overall terrible experience, when I asked for a refund they told me no because my pet wouldn't hold still (he does fine at krisers which I guess I'll be going back to on Monday to fix the atrocious mess)

I've been using Fido Pooperscoopers for over 10 years and they are absolutely wonderful!read more

Tim has been cleaning up after my dogs for years. When I moved, Tim started coming to my new…read morehouse. I like having someone I can trust, and I know I can trust him. They bring homemade dog treats for the dogs each time as well. And my yard is always cleaned well!