We took our 16 month old German Shepherd, Annaya to Lost Creek Training Academy for a 2 week board…read moreand training, which cost us $2000. it's a 96 mile drive one way. Annaya was very timid and scared when we arrived but eventually calmed down. A few days later, I texted the owner to see how she was doing. He never replied after 2 days so I called and she appeared fine. when it came time to pick her up after 2 weeks, the owner said he could not do our final training that day because his employee was injured and he was understaffed. We made plans for him to come to our town the next week to do the training at one of their grooming facilities. once we got home, Annaya had terrible diarrhea. we took her to the vet and she had a Giardia parasite that most likely was contracted at the facility. she was fine when we dropped her off. 6 weeks later, we are still treating the Giardia and have incurred an additional $300+ in vet bills. We cancelled the training session with the owner and I texted him asking for a date to reschedule because I don't want Annaya to infect other animals. over a 5 week period, I texted him 6 times with absolutely no response. Even though we paid him $2000 upfront, we are unable to incorporate the training (if any) because we do not know his training methods or commands. we feel completely ripped off and taken advantage of by Lost Creek Traininc Academy. I strongly caution you not to use this facility. We will be contacting the BBB.

Austin and his staff at Lost Creek Training Academy has been amazing to work with with our 2 year…read moreold dachshund! Riley had a major issue meeting new people and would bite hard. After just two weeks of working with the team at Lost Creek, Riley can now go into public places and meet new people without any issue. We had no idea that we didn't know how to communicate with our dog. Thank you all so much! We will be back!

Riverside's staff and Vets are top notch. I can not say enough about Dr. Welniak and Dr. Pierce…read moreregarding their care and concern over the animals they see. The staff are incredibly helpful, and make you feel welcome all the time.

We have used these folks DrDeb and Barry Lattell for long time taking care of our children...hounds…read moreand horses both. Always caring and concerns for well being patient and parent alike. We love them both.

Absolutely LOVE the Cottonwood team! We were on vacation in NE staying in Broken Bow when our…read moreYorkie got very ill and the group at Cottonwood treated us as family and helped us bring our dog back from what we thought was a bad ending to his story. They are a special group of caring people who know what they are doing. I would recommend them for ALL your pooch needs!

Every single time we take our dog there (every 6-8 weeks) they come up with something new that the…read moredog needs before they will groom them. Rabies shots are all that most groomers require, which they are current on, but they want flu shots, heartworm med (which we give the dog at home, but isn't good enough for the vet), etc. They do a great job grooming our dog, but we won't be taking them back due to the unnecessary things they require that cost a lot of money. When this was mentioned to the staff they did not seem to care. Very disappointing.

My family and I have been loyal clients of West Villa for about 10 years, ever since our dog was a…read morepuppy. Recently, our dog's health has been declining rapidly, and unfortunately, we've noticed a change in how we've been treated by the clinic. It feels like they are less attentive to both our dog's health and our concerns as clients. This has been very upsetting, especially given our long relationship with them. We truly valued their care until recently, and now we're uncertain where to turn next. We are very disappointed with the recent experience.

Back for more issues with our Ani girl dog. Our favorite Dr. DebL attending and 2 wonderful and…read moresupportive staff guy and girl. Thanks Dr. DebL and staff.