Stopped in here for the first time. It seems they have a lot of clothes which takes up the majority…read moreof the store. I checked out the book selection but it was pricey for used books. I only found a few things, mainly spice bottles for 99¢, and checked out. I gave the cashier a $20 bill & she forgot to give me my change. A manager came over & opened the register so I could get my proper change. If you're looking for clothing, this is the place to shop.

I was very very pleased I 100% highly recommend using there the staff as well as the director were…read morevery very helpful respectful nice very convenient l

This is being written three weeks after the horrible move. I used Planes moving and Storage to…read moremove from Cincinnati a year ago. That move was smooth, it took six hours, I had the packing done I was charged around $6500. NOW, moving back from Chicago to Cincinnati a year later was a NIGHTMARE! As far as the amount, or weight difference it was the less furniture and less boxes. I packeted everything but the kitchen. I had asked for packing, but I ended up packing everything. My charge was $8600 +.- . This review isn't about the money! Its about the lack of coordination and teamwork there was out of the head office for my move. On Friday, late afternoon 4:30 p.m to be exact I am calling the head office in Cincinnati to find out what time on Monday the movers were coming. Another red flag! I had this move on the books for six weeks. They show up on time and then proceed to tell me that they had to load the truck and then my things were to be unloaded into another truck to go to Cincinnati. Things they don't tell you, and all I could think was breakage and loss. My queen mattress was not loaded until 2;30 that afternoon, I had asked what time they would be finished and I was told 4:30 at the latest. The lead guy was on his headphones 90% of the time planning a get together. He came with a 17 year-old ( not legal for moving) not trained, nice, but totally lost. He was assigned my bedroom. He threw heavy things into the bottom of the Wardrobes then piled my clothes on top. Minor issues, but that was one man down for sure. The other body that came was a very hard worker who packed my artwork and seemed to be the only one moving heavy stacked boxes on a dolley. He spoke very little English which should me they weren't a team and that this had been thrown together at the last minute. I never saw the "lead" guy move much or pack much after he was finished with may kitchen. I had a 100 year old gold inlayed 5ft x 3ft mirror that was to be crated, it was not. I also had. two 3x3ft stained-glass windows to be crated and were not. I have not unwrapped them, yet in fear of finding them cracked. Remember the move was from the exact place where my things were delivered, in 6.5 hours, and at at 8.5 hours into this move I had left my place due to the unreal chaos and lack of organization in loading the truck! I actually told them to burn everything. Most stressful move ever all because of this company out of Chicago, but as I said before was orchestrated out of the home office. The one really great hard worker barely spoke English, the "lead" was on his headset and then there was the 17 year old walking around without direction. I should have known and made a phone call at that point. I was met in Cincinnati, by a fabulous TEAM, lead by Dave and his two guys. I was so thankful! Then the boxes started to come in, I was told the boxes would be marked after packed ...not a one that was understood. I have 5-6 , 3x4 large boxes packed so heavy that I was unable to move them for me to unpack. The only marking was kitchen! Not a note to which box had dishes, pots and pans, or glasses absolutely NOTHING! Dave and his team worked hard and had to walk a lot farther than the grouping in Chicago. More boxes came in with little notes written by ? that once unpacked was not at all the items. My things in my kitchen were broken, once I finally found my coffee pot days later, it was at the bottom of a box that had pots and pans tossed on top of it..broken coffee pot . I replaced it but was told I needed to do this and that. I tell you what I am so over the Planes Moving and Storage I want nothing to do with them. Super stressed out trying to find my kitchen supplies that I called them often to complain and vent. THEY DO NOT CARE DO NOT TAKE THE CHANCE!

Super pleased with choosing Planes Moving and Storage. I have used thin in the past and trusted…read morethem for a multi location move (storage and temporary housing) lots of China and antiques. Nothing damaged and my team was so efficient that my bill was dramatically lowered due to few hours. Nice job! I'll use them again when I find my next home.