This is the most helpful hardware. All personnel is highly qualified to answer questions. Hard to…read morefind a place like this.

Lou was working which is wonderful…read more I was coming to see if they had their Christmas display up . Tinsel and other Christmas items!! I had to pick up some tinsel today!!!

Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have…read morenever had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Deck's is one of the only old school hardware stores left. If you need a random length screw or…read morebolt you can almost bet that they have it. All of the employees are extremely helpful and can easily navigate the hidden hallways, rooms and stair cases. Sometimes I don't know if I enjoy finding the part i need or the trip around all of the hidden rooms.

They have everything, close and super friendly! Support local businesses and shop hereread more

Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

Very knowledgeable and helpful staff. This tiny store has so much in it, including tons of…read moregardening supplies.

Never set foot and didn't find what I was looking for…read more The staff is extremely well informed and helpful.

As a child, a serious and tool-minded young boy, I wandered the narrow aisles of Kilian's, gazing…read moreup at hatchets, bird feeders, drill bits, and the floor-to-ceiling selection of nails, screws, nuts, and bolts. My father, in an adjacent aisle, assessed clamp sizes or perhaps compared different hose fixtures for build quality and features. The worn wooden floor and musty scent already percolating into my childhood memory: this was a place I went with my dad, this was a thing I did with my dad. Now, as a grown man, I watch my own son peak into drawers of copper nails, fidget with the array of door handles and hinges, or pull dowels out of the cubby and look for room to swing them. Will he have a son? Will Kilian's still be here for them? Of course this place doesn't have the selection of Lowe's, how could it!? The whole of Kilian's is barely the size of the barbecue display at Lowe's. If you want the experience of a big box store that has almost everything, and is the same in every city or town, and where no one cares about anything, don't come to Kilian's. But if you want to talk to a real person about what concrete anchors they recommend, or about which adhesives work best for pressure treated lumber, you could do worse. If, however, you're like me and you're chasing the circle of existence, the cycle of living and dying, raging against the tide of nihilistic despair that is this age of necrotic empire, squeezing meaning out of this life through sheer force of will, then let go of your child's hand and let them wander the antiquated aisles of this institution, let them learn for themselves what a real hardware store is like.

This is a great hardware store. Lenny and crew are friendly, and very Knowledgeable. I had a…read moreproblem with keys to my front door. They were understanding and patient to figure out and resolve my problem. The store is well stocked. This is my first stop before Home Depot or Lowe's.

I bought a EGO mower there as it was the best price and local. When I went to pick it up, it was…read morein the steel crate etc. The manager came out and patiently spent 2 hours helping me and my neighbor, unboxing, assembling and loading on to a trailer. Great customer service!!! This was from 3/2025 but forgot to write a review.

located on 63 just outside downtown Lansdale the small shop fills a desperately needed niche. Is…read moreit a little more expensive than the big box stores a few miles away? Yes. Is it smaller and there for does not have everything they have? yes. BUT It carries what a good hardware store needs so long as you're not turning your back yard into a recreation of the Atlantic Wall. It is easy to reach and best of all, it has staff who can help you. The brand slogan is 'ace is the place for the helpful hardware man' and they live up to it. While finding an orange vested helped at home depot is becoming akin to finding the lost grail the staff here are helpful, easy to find and available all of which makes such trips so much easier. It does not have a big garden center for plants and the like but it is a hardware store that is easy to reach, well stocked and staffed by knowledgeable friendly people, do you really need much more?

Terrible customer service. Rude and uniformed manager. Would not accept a product to be returned…read morethat was purchased only 2 days earlier and not working. They said the product was used. It was a trimmer head so I didn't know it was defective until i tried it

Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

I made the mistake of trying to support a local business by purchasing our flowers at Old Gladwyne…read moreHardware. Unfortunately, the experience was disappointing. I bought four plants, and despite proper watering and pruning, all four were dead within a week. When I brought this to the owner's attention, she offered only a partial solution: if I bought four more plants at full price, she would give me half-credit for the original ones. Given that we used to live in Gladwyne and spent thousands of dollars at this store over the years, I would have expected better customer service--particularly a full replacement of the faulty plants. Had we gone to Home Depot or Lowe's, I'm confident we would have received a no-hassle refund or exchange. It's unfortunate that a local store didn't meet that same standard.

Old Gladwyne Hardware is a True Value Hardware Store located in the heart of Gladwyne…read more The best thing about Old Gladwyne Hardware is their plants. They have the best variety I have ever seen. They have perennials, annuals and succulents. Many of the perennials and annuals come in a large variety of colors. Inside the store they have all your hardware needs including goods for your house and garden. The aisles are not organized too well and they have some clutter, but the owner knows where everything is located. The store is family owned and the owner is usually on duty running the cash register. He is pretty nice and helps you find everything you need. Parking is pretty easy as they have a private lot. The actual entrance to the hardware store can be hard to find, but you can enter through the pet store's entrance.