Summary: the owner was inexcusably rude…read more I couldn't find an unusual bulb at the big box stores; they suggested Kansas Lighting. I had dealt with them once before in person and they'd been helpful, so I was utterly unprepared for the treatment I was about to receive. I called and a woman answered who tried to help, but she seemed to be misunderstanding what I wanted (I wanted a CFL or LED; she thought I wanted a standard, discontinued incandescent). Once we cleared that up, she put me on hold and a man picked up. I told him clearly what I wanted and he seemed to understand. But he was VERY quick to make the blanket statement that the wattage-equivalency/base size combination I was looking for did not exist at all, despite the fact that I had actually found one (of the wrong shape). He then started explaining to me that ceiling fans have some sort of 60W "limiter" - although I never understood why that was relevant to the current conversation. I told him MY fan had "75W" stamped on the bulb socket; he said, "No, it's 60W." When I said mine was 75W, he said he couldn't help me and hung up. I called back to complain to the manager. Turned out he IS the manager (and owner). Crying by this point, I told him he'd been rude. He unapologetically told me he hadn't. I said that I felt he'd implied I was lying. Again, he denied it and told me "Ma'am, please just take your business elsewhere." I was upset enough by this point to make the empty threat that I'd take my friends too. He snapped, "If they're anything like you, fine!" and hung up again. At this point, I determined to write the owner a letter about the execrable behavior of his employee, but I figured that, given their behavior, they'd never give it to ME. So I asked my father-in-law to get the owner's info. He called them and "Bob" answered. Bob turns out to be both the owner AND the manager I spoke with this morning. When he heard it was about a complaint, he fobbed my father-in-law off on the female employee. She started spelling out the owner's last name (which, by the way, is listed plainly on the BBB's website), and Dad could hear the owner interrupt her in the background, after which she said she couldn't give out any more information. In summary, if Bob really is making it a policy that he doesn't want any customers "like me," which I would describe as courteous, even-tempered, curious, astute, but not fully expert on the subject, it suggests he only wants either customers with encyclopedic knowledge of lighting OR those who are stupid and rude. If it's the latter, it's no wonder he's short-tempered.

They could not be bothered to attend the walk through on my new build. My builder had difficulty…read moremaking contact with them. They emailed an invoice with a bunch of numbers we are having difficulty understanding. I picked out my selections 8 months ago, along with my plumbing, flooring, cabinet ect. It sure would had been nice if they would had shown up to the walk through. I'll be sure to stay clear of them with my companies new builds.

On June 17, we had a 65 foot tall tree fall in our house. It ruptured the roof and the water ran…read moreright down into our fuse box. Plus tore all the lines off our house and our security light pole. We called Mr. electric they were out here promptly to give us an estimate to present to our insurance company. Once our adjuster said yes, we called Mr. Electric again. I was told their schedule was really busy, but I reminded them who I was. I was told, let me talk to the boss. And, then we heard-- we rearranged schedules, is 8 am tomorrow morning, okay? Yes Ma'am!!! They sent Jackson, the same young man who had come out to do the estimate for us He worked diligently. He was so nice the whole time he was here Plus he made sure to get any problems that we were not aware of taken care of. He cleaned up thoroughly after himself and labeled the entire fuse box REALLY A JOY to have repairing our house We have been 10 days without power and water and all I can say in huge letters-- yelling at from the top of the roof thank you Mr. electric for showing up so fast and bringing is back to the 21st century Also, a giant thank you to Evergy Energy for sending a line out here right away... to put the power cable back on our ...so that Jackson could make sure everything was up and running

They worked very hard to repair my yard light but it ended up needing to trench my yard so I…read moredecided to not proceed with the project.

If you are looking for great prices on some very unique items, furnishings, interior decor, or…read moreperhaps a life sized taxidermied Lion, among other treasures one does not see every day, I suggest you step inside this friendly, attentive establishment. The location and street it is on, smack in the industrial area of Wichita, makes it easy to miss, especially when attempting to navigate the sorry excuse this city offers the citizens it taxes for safe, smooth roads and highways...But if you can safely glance to the right while your tires and suspension are being destroyed by potholes that are a dozen lawsuits ready to happen by motorcyclists daily...on every road in the city(who's representatives should be embarrassed and perhaps replaced) You will see their sign and small parking lot left of the building which to my pleasant surprise, looks larger on the inside than the outside. Upon entry, you will experience sensory overload in a very good way and only the most dry, crusty, boring personalities would not enjoy at least some of what they discover inside as they navigate the jam packed, yet aisled interior, but I believe most people would truly enjoy the furnishings and décor , even bedding at great prices upon a visit...that is, if they aren't involved in an accident because the state and city budget for infrastructure obviously has been mis-allocated unquestioningly for far, far too many years. I also suggest visiting this wonderful top tier, 5 star bargain store during the daylight hours, considering the aforementioned Wichita and Kansas public servants,(our employees) are unaware of the incredible invention of not only asphalt and any number of high tech, roadway delivery systems, but this amazing invention that just arrived on the market, well, in the 1970's, called reflective road and highway paint, which causes your headlights to make those very important, highly state and local elected rep. ignored -STRIPES and LINES actually GLOW at night and that helps EVERYONE to see the road and where to keep their cars between, especially while thumping and bumping, bobbing and banging across roads that the wagon trains of old would have laughed at and avoided. But I suppose those representatives do not care for the hundreds of thousands of folks with various forms of night blindness, nor the older or elderly seniors who still deserve smooth, safe roads, nor do they care what the rest of the world thinks about them, since the roads represent the government of a region, and myself being a new resident to Wichita and coming from a location where you did not need 1000 tire, brake and suspension mechanics to every 1 full service mechanic, I am appalled that any city in this nation of which we are all citizens, would allow the roadways to biodegrade to such a pathetic and embarrassing state. So I DID thoroughly enjoy my visit to this friendly, exciting store, spending over an hour and leaving with a lovely carpet for my office from India and am planning many future visits. The only issue I had, was the issue I have ANY place I go in Wichita, and that is the brutal, dangerous drive it takes to go literally ANYWHERE in Wichita...and it is time someone is elected who will replace whoever is responsible for letting this go for so long. With that, my 2 birds with 1 stone response to this establishment is satisfactorily completed. I give them 5 stars out of 5 after my first visit.

This was an excellent experience for my husband and me. We were told to come and ask for Ryan…read moreWinder. He was available and very helpful, professional and took the time to ensure we received the best deal and quality. Jennifer was also amazing, she made things happen like magic and Pam, you rock, great sutomer service.

You responded quickly to a frightened old lady's cry for help. Courteous, friendly and helpful…read moreservice. Great company to work with! Dixie Coleman

Worked with their employees and asked him to some extra outlets and and agreed on the pricing then…read morecompany's owner calls 3 months later to charge more because their employees messed the paperwork. They also won't price match appliances. As a new build you have to get your electrical done through them. If you buy appliances somewhere else they charge you an arm and leg to install them. So basically either way you are screwed. So my suggestion please stay away from them .

Installed fire alarms and Co2 alarms for us. That was fine. What was not revealed in the quote was…read morethat the 100$ and hour electrician fee is charged for shopping for materials and drive time. We paid an extra 100$ for him to drive to our house and apparently go shopping for supplies to do his job? I understand a "trip charge," but driving and shopping is not something I want to pay 100$ an hour for. Oh, and the driving and shopping took 40 mins, AND they round up. Will not use again.

We were extremely pleased with the electrical work your company provided. Adam, your electrician,…read morewas exceptional. He carefully assessed our needs, explained the work required before beginning, and provided an estimated cost. Throughout the process, he remained professional, communicative, and thorough. He also evaluated and corrected the previous electrician's work to ensure everything was brought up to code. His knowledge and expertise made us feel very comfortable from start to finish. Although the final cost was higher than the initial estimate, we are confident in the value because the job was completed professionally and correctly by a highly skilled electrician. Adam is truly an asset to your company, and we greatly appreciate his dedication and workmanship.

Man, wanted to give a quick shout out to Decker Electric. Have had these guys out to both my…read morebusiness and recently out to the house to button a few things up for me and get a couple outlets in for me. Showed up on time, cleaned after themselves throughout, did great work and when I got the bill, it was well within reason. Give them a shout if you need anything done, they can do it all!

From the owner: Decker Electric is a full service electrical, security and telecommunications contractor based in…read moreWichita, Kansas. We specialize in design-build for the manufacturing, oil and gas, ethanol, railroad, healthcare, commercial, municipal, heavy industrial, chemical processing, water and wastewater, and food and beverage industries. Founded in 1977, we've completed electrical projects for companies all across the United States.

We had several electrical needs around our house we were not comfortable tackling ourselves. We…read morewere recommended LT solutions and it was such an easy process. Tate installed lighting in our basement, pendant lights above our island, as well as installed a new deck light and outlet to make hanging Christmas lights an easier process. Tate went out of his way to educate us along the way and install everything as if it were his own home. I would highly recommend Tate!

From the owner: We specialize in electrical and technology solutions for homes and businesses. Our services include…read moreelectrical upgrades to code, data cabling, access control systems, digital signage, and electrical maintenance or repairs. We provide expert installations and remodel support at competitive prices. Call today to schedule a free estimate.