Our experience with Rehab at Menorah was overwhelmingly negative. The staff members we dealt with…read morewere dismissive, condescending, and lacked compassion. We also found the nurses, social workers, and coordinators to be unreliable and often untruthful. While visiting, we spoke with several other families who echoed the same frustrations. Some had already moved their loved ones elsewhere, while others remained only because the location is the facility's one positive aspect.

If your loved ones mean anything to you, STAY AWAY FROM MINORAH!!! It's a beautiful place, but the…read morestaff leaves a lot to be desired. The nursing staff needs a overhaul. They hire people that can't even speak English!

Great home for my mom. The staff treats her like family. She really thrived over the past 5 or so…read moreyears there. When we asked her how she was, she would say - "I live in a resort hotel, everyone takes care of me, I dont have to cook or clean, eat with friends in the dining room, play cards and games and walk around Sheepshead Bay to get out into the fresh air." It's been great for her, always feel that she's happy and busy. How great is that?

For anyone looking for an assisted living community for a loved one, you know how daunting the…read moreprocess can be. Sunrise of Sheepshead Bay won our mother's heart the instance she was so warmly greeted. Continued care and kindness by Coordinator, Beth Chevere and the competent nurses, Julieza and Samantha made themselves available to residents and families. So many wonderful people work behind the scenes, making this facility run smooth. The food is good, the place is warm, airy, bright and clean. Our family has peace of mind knowing that our mother is no longer alone. She made friends, participates in activities led by wonderful leaders and looks forward to walking with Terry Richardson each morning. Our dear mother is getting the care she needs. We thank all the wonderful people at Sunrise of Sheepshead Bay from the bottom of our hearts. Arlene S. NYC

To the staff of Chateau Nursing and Rehabilitation, I can't…read morethank you enough for the care you provided to my mother. When my 92-year-old mom fell back in January, my family and I were deeply worried she wouldn't recover. Your team made her recovery possible. We are all so very grateful. Thank you again for everything you've done.

Second time around better than the first time! Another great experience at the chateau! I would…read morelike to say the staff was very great, friendly and accommodating. As far as the nurses ms. Brown was exceptional and went above and beyond when it comes to patient care. Also ms. may, Amira and Sarah on 2nd floor. The aides also on 2nd floor special thanks to Ava, Andrea and Michelle I could have not did it with out them very patient and helpful. The social workers and the concierge team also helped me out a lot special thanks to Mario, Gasper, Jason and Jaylen from the business office. The recreation events and activities are out of this world, my recreation leader was Brianna on 2nd floor she is a walking ray of sunshine always helping someone with a smile on her face! Brooke, Diane, Liz, sue and marlene are also very nice from recreation and always put together nice activities for the residents here! All of the PT & OT are great special thanks to Lada & Neville they made me very strong and helped me back on my feet! The physical therapy was truly life changing. Dialysis team was truly supportive and amazing. special shout out to Natalie, Diana, Carmen and Tawana. They took very good care of me. The administrator Jack is a great guy! Very friendly and helpful. Denise, Stacy, Gabriel and Yano and Roseann from the front desk were all very welcoming and had we some nice conversations. Overall my experience here was great if I had to come back for a third time it would have to be the chateau! Met some great people here staff & residents, big shoutout to the Chateau thanks for another great stay! Highly recommend !!!!

Zero stars. This place is the worst! My mother was on the memory care floor. They do not…read morecommunicate with the family. The administration is unethical, obnoxious, uncaring, and they lack transparency. It is nearly impossible to reach the administrators and they don't return calls. They sometimes reply to emails. My mother lost over 60 lbs in 4 years with no explanation. They didn't ensure her thyroid was checked to tailor her medication and she nearly died. They lost her dentures, luggage, and her clothing and did not reimburse. We had to do hwr laundry because they were putting other patient's clothing on her, even underwear!! The Serenity coordinator was a cranky obnoxious woman who eventually calmed down but her title is a total misnomer. My mother fell several times, probably because they were not ensuring she ate enough. Her last fall led to a brain bleed, lengthy hospital stay followed by a lengthy rehab stay. Watwrford lacked the professionalism and decency to let us know they were discharging her so we could find another place for her. They told the rehab to inform us. Needless to say during her 3 months, and counting, in the rehab we were considering they may not be a safe place for her. Now that we have considered everything we know for sure she was not safe their and we are fortunate she didn't die in their care. The administration also posts positive reviews on their site to skew their rating.

From the owner: Services *3 Gourmet Meals a Day - Served Restaurant Style…read more *Snacks *Assistance with Personal Hygiene (Showers) *Medication Management *Comprehensive On-site Medical Staff, including Full-time Registered Dietitian *Exciting Recreation Program *On-site Physical, Occupational & Speech Therapy *Massage Therapy *Specialized Unique Therapeutic Program for Neurological Conditions, Aphasia, Memory Impairment, Post Stroke...Call for More Details... *2 Week Respite Stays Available *Trial Stay, Vacation Stay, Hospital Recovery Available *Additional Care Services Available* Waterford Wellness Program Amenities: *24 Hour Concierge *Weekly Laundry Services *Daily Housekeeping *Dry Cleaning Available* *Beauty Parlor / Barber Shop *Computer / Internet Access *Fully Furnished Rooms *Services for Different Religious Denominations *Private, Semi-Private, Deluxe and Waterfront Rooms *Private Separate Rooms can be Reserved for Family Gatherings* *Resident Lounge on each Floor *Private Phone Lines in each Room* *Plenty of Outdoor Seating *Wall-to-Wall Carpeting *Emergency Alert System *Full Bath in every Room *Cable with Flat Screen TV's *Individually Controlled Heating & Air Conditioning

They are a disgrace. They have a nice gym, that is the only positive aspect of this facility. They…read morerefused to allow a senior citizen to use the bathroom. Including senior citizens who went in and were able to walk to a bathroom. They insisted on them soiling themselves and then changing diapers. Staff was nasty and obnoxious for the most part. The social worker was inept and lazy. I am completely disgusted by them. Avoid at all costs

As a current resident at this rehab center I couldn't agree more with the numerous 1 star reviews…read more Just some of the sickening problems are 1) horrible food which includes chicken 3-5 times a week; 2) aids who are vicious to patients, 3) unprofessional aids who who question me about my religion (I didn't go to a rehab center to be questioned as to what my religion is or if I believe in God; 4) having a 'social worker' FINALLY make an appointment to see one only after I started screaming in the hallway about her weight and unacceptable delay in making an appointment ànd being lied to about how long it would take to allow me to return to my room after a clean out. Oñ the other hand my physical therapists are utter gems. Ĵust remember, this is a FOR PROFIT home, please remember that if you or a loved one ñeeds one.

A couple of years ago, I was lent a monitoring device. When I returned it and asked for a receipt…read morethe receptionist said they don't give a receipt. A couple of weeks later they billed me a few hundred dollars for the device. Eventually it was cleared up but I saw dishonesty. On 7/15/2025 I went there for a routine checkup with Dr. Kabalkin and they first conducted the 5 minute EKG. He handed me the printout and said I could tape it to my refrigerator. When I asked about the previous diagnostic report. he told me he didn't write the report because he was on vacation and a different doctor wrote it and it's all manufactured lies.For this routine checkup with Dr. Kabalkin on July 15,2025 my insurance was billed $1,337. Why put a person through paying co-pays, billing his insurance at very high rates, making him patiently cooperate with monitoring devices and all kinds of testing if the diagnostic report is all "manufactured lies"? This is the highest form of dishonesty and corruption.

I work at a doctor's office and we referred one of our patients out for bloodwork. This is where…read morethey had it done. I've been calling them for 3 days to request the results (which SHOULD have been sent to us automatically since we are the referring physician). Yesterday I finally spoke with someone, she told me "I already faxed those results" - clearly, we did not get them - that is why I am calling. She said she would fax them again, never received. I called again today, spoke to the same woman (who would not give her name), this time she tells me that the patient is not in their system then HANGS UP ON ME. Now the patient is on her way here for a procedure that she needs to have pending these blood results. TERRIBLE TERRIBLE TERRIBLE customer service.

We are so grateful for the support and advice from Mike Kearney from Senior Care Authority. Our…read moreparents in their 90's went from being independent to needing 24/7 care very quickly. Mike assessed our situation rapidly and aided us in touring the facilities that met Mom and Dad's care needs. With Mike's recommendations we are confident that we have made the right choice for their new home. We highly recommend utilizing this service.

I needed help placing my sister in assisted living, but wasn't sure where to turn, what to expect…read more Senior Care Authority helped in so many ways. Cynthia and Josie have been there for me all the way. From the making the initial decision and choosing the facility, to providing emotional support the day of move in, and now the follow up phase regarding her previous living arrangement. All of it handled with plenty of care and concern and knowledge.

Prepared to be stolen from and the aides being super lazy...it'll cost you more to replace…read moreeverything stolen.,

This is the most toxic place to be in. Honestly, if you ever wonder if you should do business with…read morethem, just RUN for your life. Every single employee is fake as hell, and no one wants to do their job properly. 80% of their employees work remotely from UKRAINE and have 0 idea of how things are done here in New York. If you decide to call to solve your problem be prepared to be redirected from one employee to another to another, and no one will give you the info you're looking for OR fulfill your request properly. This is just not going to happen. Needless to say, their whole management team has severe OCD And they will make your life feel like never ending stress. 0/10 do not recommend