I rented an apartment here at Avalon Pinehills for two summer months. I am very happy with the…read moreapartment, the location, and the customer service I have received. Ashley Callahan has guided me through the whole process since I started. I have had so many questions for her, and she was always professional and personable when answering me. I required minor service repairs upon arrival and maintenance department is so very nice as well. I enjoyed my stay here immensely. Thanks everyone!

horrible experience, the staff is very disrespectful and unprofessional. Don't know how they have…read morejobs.

Lived 2 years here and never had issues here, staff very helpful and apartment quick to notify you…read moreof anything going on. Beautiful apartments and place to live.

Get rid of the credit check!!! I was very ill at the time of my credit card mistakes and explained…read morethis to the company and they denied me completely and so wasn't my autistic son im appalled I have all the finances but they wouldn't bother with me due to my credit history

Don't move there you will end up hating it .. too expensive definitely not Luxury!!! Pool is always…read moredirty they don't clean it. Dog poop every where. Management doesn't care about you only about renting units and the $$ they get in must get paid on commission..they get many complaints about things breaking and not getting fixed properly maintenance put a band-Aid on the problem. They don't fix it properly. The buildings are not that old and they have way too many problems.

You can hear your neighbors constantly, and management does nothing about noise complaints. If you…read morepay for reserved parking and someone takes your spot, don't expect help--they won't address it unless the car is still there 24 hours later. Packages are frequently stolen. There are serious maintenance issues like mold in vents, ceiling leaks, and very drafty windows. The pool is dirty most of the summer, and the pool area is loud from morning until late evening despite a supposed sound curfew. Despite being advertised as smoke-free, residents regularly smoke cigarettes and marijuana inside the buildings. Management only sends out written notices and takes no real action. The leasing office is friendly when you're signing a lease, but that quickly changes once you're a tenant. Building conditions are unacceptable--locks on doors are often broken, hallways are filthy, and the grounds are poorly maintained. It's honestly embarrassing to have guests over. This is absolutely not "luxury" living.

Ive read a lot of nasty reviews on this apartment complex and feel perplexed because this complex…read morehas been great to us. Wonzel in the office is amazing and was the only person to accept our pit mix. He also kept us informed as we were moving across states and welcomed us with open arms. This community is safe, I work the night shift and have never felt uncomfortable coming home at midnight. This is a great community!! Thank you to all of the office and maintenance staff that continue to work hard so the residence feel at home!

The Summit looks like a nice place to live, but it is not a safe place to live. Do not bring your…read morefamily here, especially if you have children. You could end up living next door to insane people who scream and throw things around their apartment all day, and they will do absolutely nothing about it. This happened to us. They allowed someone who had been convicted of armed robbery to live with his mother next door to us for almost a year. We did not feel safe living there and I had extreme anxiety and heart palpitations listening to our psychopath neighbor screaming at his mother all day. Multiple people complained multiple times. Instead of addressing the situation, The Summit told us to call the police. Their rents are absolutely ridiculous, and they increased their prices enormously over the course of the pandemic. We moved in September 2019, when The Summit was called Mayflower Townhomes, and paid $1,670/mo for a 1 bedroom apartment. When we left in October 2021, the 1 bedroom rent was $2,100/mo. We ended up needing to stay an extra month at the end of our lease and they charged us $2,333 for that extra month. Shameful and disgusting behavior. The laundry room is a nightmare. They do not have reliable, functioning laundry facilities. If a machine breaks, the residents have to call and get it fixed themselves. Nobody monitors their stuff in the machines, so they're always either full or broken. People put dirty diapers in them. There's only two laundry facilities for the entire place. Very few of our fellow residents wore masks inside the laundry facility during the pandemic despite several signs in the laundry facility. If you have more than one car, you have to park the extra car on the road. You only get one parking pass, and can only park that car in the parking lots. This is understandable. However, what is not understandable is that several people consistently park diagonally in the parking lots, taking up multiple spaces, and they do nothing about that, but they are happy to threaten to tow an untagged car in a parking lot on your first offense, even if that parking lot is almost empty. If you're going to enforce rules, do it across the board. There is supposed to be no smoking in the apartments, but our apartment was constantly filled with cigarette smoke smells from the apartment under us. You cannot open your windows and enjoy the warm months because of this. There are two good things about The Summit - the location is great, and they are one of the only apartment complexes that does not discriminate against large dog breeds. These are the two reasons my husband and I ended up here. We have since moved to Vermont where housing is actually affordable. I regret moving into The Summit.

DEFINITION OF A SANCTUARY: ROWEN AT THE PINEHILLS - THANK YOU, JOE FITZGIBBON, CHIEF ENGINEER…read more A large part of what makes living at the Rowen so heavenly is the superlative Maintenance Crew who keep the premises looking pristine, day-in, day-out, even nine months after officially welcoming new residents. At this time, I'd like to send a huge thank you to Chief Maintenance Engineer and Supervisor JOE FITZGIBBON who oversaw the correction of what I considered to be a significant construction issue in my new apartment right before I moved in (the bathroom and closet doors in one of the bedrooms had been hung incorrectly by the third-party construction crew, such that both doors swung into the room, cutting off significant floor space). I thought it sounded like a relatively easy fix, but I learned after-the-fact that it involved calling back in the construction crew, reframing both doors, and retiling a small portion of the bathroom floor. Yikes! I was initially told nothing could be done (construction finished), but Joe took inordinate steps to see that the issue was corrected to allow me much-needed space in the bedroom for my furnishings. He also went the extra mile with concierge-level service after I moved in by stopping by to welcome me to the community and to conduct another walk-through of the apartment to ensure everything was up to my liking. Thank you so much, Joe, for stepping in on my behalf, working your magic, and "getting 'er done!" despite the odds. It's your construction/engineering expertise, diligence, and most importantly your focus on the happiness, comfort and safety of residents, that keep the Rowen running like a beautiful Swiss clock. Kudos to you, Chris Anthony and your entire very friendly and very capable team! - Christina England

As one of the first three tenants to move into the brand new Rowen in late November of 23' let me…read moretell you that our first two months here have been close to perfect. Even with the "growing pains" any new building would expect to have, the staff and management have kept our comfort and well-being paramount to anything else going on. The level of professionalism has been impressive. Bozzuto put in place a beautiful team to run this luxurious and well laid out living experience. I have found Christine, Jackie, Will and Joe to be very welcoming, helpful and supportive as I and the others began to adjust to our new home. I feel sure that my husband and I will be happy here for years to come. The whole place is so gorgeous and it is nestled perfectly into the village of PineHills that has everything you could possibly need. I highly recommend the Rowen if you are thinking about it. A+ for sure!

ELEVEN (11) STRAIGHT DAYS WITH NO HOT WATER in my apartment where I live with my two kids (8 & 10)…read more The only solution offered is an empty unit in another building to shower with no timetable for replacement scheduled. I've lived here for 2 years and while the first year was good, we have experienced issues like this one after another over the last 6 months. I'd encourage you to ask other residents and they'll confirm the same issues with JMC & Co, the management company. Example 2: The grills have been out of service for 4 months (April 17 - today). Ask yourself how any management company would let this happen? Example 3: JMC & Co has cut costs by eliminating the promised on-site emergency maintenance personnel. Instead they have one individual on call for properties located between Boston, Plymouth, and Providence. If you're locked out at 10pm and are second in line you'll be waiting hours to be let back into your apartment. This happens regularly. Don't rent here until you get something in writing in your lease about hot water downtime and on site emergency personnel. The prices are way too high for what you get. You are much better off at the Pinehills in any one of their properties. Hope this helps someone. Sean

Annmarie Churchill was awesome! So professional, courteous, and went out of her way to get me into…read moremy new home in less than a day which is unheard of! Her guided tour was great as well, and she shared her extensive knowledge of the community and surrounding areas which was extremely helpful with me being new to the state. The community here is amazing, and I highly recommend living at Redbrook! Go see Annmarie ASAP!

Been here 10 years; for the most part it's been a good experience,…read moreRepairs are sometimes slow to attend to, depending on issue. But I've enjoyed the people who have worked here and live here. There is camaraderie among people helping each other when the difficulty of an illness or surgery comes; everyone wants to help. The people who live here are respectable and friendly. I personally love it here.

Heard that the food was so so. Went in early afternoon. Lots…read moreof Free tables, I'm sure that as we were loving family. They are about a book

Great People to work with! Huge inventory you won't be disappointed…read more The name is a bit misleading because they will get you just about anything.

I cannot say enough about this company. They just installed new floors and a rug in my house and…read morethey did a GREAT job. I had been lost in the whole process, how to pick a company, how to pick floors, how to pick carpet, and this company held my hand through the whole process, making it all so much easier. ALSO, I got 4 estimates and Carpet Remnant Warehouse had by FAR the most reasonable price. BY A LOT. I cannot recommend them highly enough! Deb Garston

Mr Cal is a wonderful agent who took on my apartment hunt and dedicated time to helping me locate…read moreand secure an apartment on short notice with frequent check in and a standing offer of assistance as the search resulted in a good place Totally knowledgeable and willing to help!! As of now I have secured my 1st choice for an apartment Kudos and thank you !!

Their Agent sent potential buyers to our home for a walkthrough, he gave them the lockbox code, he…read moredidn't show up and we had three unsupervised strangers walking through the inside and outside of our home today. #notprofessional #safetyissue