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    Oak Point

    3.5 (6 reviews)
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    The Woodlands Apartments

    The Woodlands Apartments

    (14 reviews)

    Stay away! This place is not luxurious at all! Things are always breaking and when u call for…read moremaintenance you have a better chance of winning the lottery!! Both dog parks are awful! They never keep them clean, the gates are always broken, they do fast repairs, they break again the next week and then u run the risk of ur dog running out of the park. They charge for the air you breathe inside the complex. Snow removal awful ! They don't anything until the snow storm is done by then you are buried. If I could give it "0" stars I would

    Upon relocating to the woodlands less than a month of living here , I immediate felt a profound…read moresense of misfit for both my children and myself; the environment was starkly devoid of the homeliness we yearned for, prompting an early decision not to extend our lease. The administrative staff displayed a concerning lack of communication proficiency, an issue echoed in other tenants' warnings to beware of potential deceitful practices within the office. My foremost recommendation for incoming tenants is to diligently document the condition of the apartment upon moving in and leaving, through comprehensive photographic evidence. This practice proved indispensable when my apartment failed to meet the inspection criteria across multiple rooms. Upon presenting photographic evidence to Dolores, she attempted to minimize the issues, suggesting that minor damage in the bathroom was the sole concern. However, the photos unequivocally protected me from unfounded charges for pre-existing damages, which were conveniently overlooked during the final inspection. Moreover, the importance of maintaining financial records such as bank statements cannot be overstated. These documents served as irrefutable proof of payment for disputed charges, specifically regarding allegations of unpaid water bills for October and November, which my bank statements clearly refuted. In light of these experiences, I urge caution and thorough documentation for anyone considering residency here. The discrepancies and miscommunications I encountered underscore a significant managerial oversight, and I am currently awaiting a response from Linda regarding the proof of payment I submitted. ps : Linda and Dolores are both Thieves

    Waterford Village Apartments - On-site fitness center offers a convenient way to work out

    Waterford Village Apartments

    (53 reviews)

    I'm happy to say I'm leaving Waterford village After living…read morein a place that you can't walk on the grass because it's full of dog crap Finally my lease is up . I called to get my drain on my sink fixed it took over a month to get someone out to my apartment to take a look at it even then it wasn't fixed . I was told that I couldn't live here with a comercial vehicle by a property manager when I signed my lease I told them I had a comercial vehicle and it wasn't a problem . I parked in front of my apartment witch I was never told I couldn't when I signed my lease and was also threatened to have my vehicle towed . When there is plenty of cars that park out front thru out the apartment building and they have never been told anything I wish I had rent the reviews before leasing here I wouldn't recommend anyone to move to move in to this place

    Please be careful when applying for a rental apartment at Waterford Village. The leasing agent is…read morevery shady and persistent. Any intelligent person would want to see the apartment first before making any commitment by signing a lease agreement. I was approved to move in, but he was very persistent for me to sign a lease agreement first, before scheduling a tour of the apartment. Who does business like this. I never spoke to him in person. We only corresponded by emails. Really? After numerous emails back and fourth, he finally agreed to schedule an appointment for a viewing. Because I didn't respond back the next morning, he denied my application because I brought my family member to the emergency room. I should had read the reviews first. Tenants are complaining of roaches and other creepy crawlers. Don't send your personal information to him before seeing the apartment first. - Anonymous

    Claude Dubord & Son, Inc

    Claude Dubord & Son, Inc

    (6 reviews)

    First off...I'm not in San Fran...Im in Middleboro, MA. I called in to inquire about septic…read moreservices after this company came highly recommended by a Facebook post I had put up in a town page. When I had called, the person I spoke to WAS nice. The customer service was good. My problem is that when I called, I covered 3 major points as follows... 1) I JUST bought my new house in August 2024. 2) This is precautionary as I don't know when the last time the tank was pumped. 3) I have NEVER in my 45 years lived in or dealt with a septic system. I am completely ignorant on this topic. I was assured I was doing the right thing and we scheduled an appointment. I was EVEN assured that it was better to be safe that sorry. I WILL say this. The gentleman who came out was prompt, he was courteous, and professional. He did a really good job as far as I could tell. Where this falls apart is in the time waiting for the service appointment I discovered that in the town I live in, when a TitleV inspection is done a pump must be done with the inspection. I did mention above that I am admittedly ignorant of these things. Not wanting to just take second hand information, I contacted my town's Health Department which unfortunately couldn't get back to me before my service appointment. When I called to make my payment, the first question I asked was "Does the town of Middleboro require a system to be pumped for the completion of the TitleV certification?" She knew RIGHT away without hesitation; and answered assuredly. I then expressed my disappointment in the situation stating that I feel taken advantage of as a new customer. I told the woman EXACTLY what was covered in my conversation while initially inquiring about services and setting up the appointment. I explicitly talked about ALL three points above with the original woman. There was ZERO effort on their part to take any responsibility whatsoever. Just "It wasn't me" (event though it sounded like the same person I talked to previously). She just kept calling it a miscommunication and when I called to set up the appointment I should have covered these items. I expressed multiple times I did and I felt that as the PROFESSIONALS they should have better guided a new customer, especially having the knowledge I expressed to them. She never even attempted to work with me. No small percentage off. No "just cover the cost of our disposal." Nothing. I told her that I would be leaving a review of this experience where I can, and would never work with them again if this was their stance (placing it all on me). It didn't seem to phase her whatsoever. And that's their prerogative. It wasn't miscommunication. I communicated clearly, they either just didn't listen, or didn't care. But what I will not except is ignorance of the ability to leverage what I said to my benefit, and not theirs. If they had just been honest, and told me to wait because it was just done...I would have 1000% used them BECAUSE of their honestly and they would have gained a customer for life. Now, they have $353 more dollars and I'd never use or recommend them to anyone. I wasn't looking for a free handout. I would not do business with these folks if you have other options. Its nothing personal.

    Emergency call. Returned within 15 minutes. Didn't have anyone available tonight but I will be…read morefirst customer tomorrow morning. Will definitely use in the future.

    Howzer Property Management - The floors were kept so nice (I didn't want to polish the floors I'll tell you that!). Oh there's the cat!

    Howzer Property Management

    (11 reviews)

    WARNING PLEASE READ Howzer claims to handle snow removal, which is untrue. We just got 2 feet of…read moresnow yesterday, no plows. We cannot even get them in the phone. Constant problems with this management company. They blocked me from leaving google reviews so i will come to yelp if thats what it takes to get their attention so we can get out of our parking lot.

    I would say this is "reliable property management - even from afar"…read more As a California resident, it was critical for me to find a trustworthy team to manage my quad-plex property in Quincy, Massachusetts. My experience with Howzer has been quite positive, and I find their services to be dependable. (Phew.) One standout individual from the team was Cyn, who provided exceptional support during a period of anxiety about securing good tenants for the three vacant units. She not only eased my concerns but also successfully found excellent tenants--one of whom has even developed a friendship with my cousin, who lives in the other unit. The only minor issue I've encountered--an occasional visit from a neighborhood cat on our porch (as seen in the attached picture)--is clearly beyond Howzer's control. This slight inconvenience did make me think about lowering the rating, but upon reflection, it seems unfair to hold them accountable for this. So: if you're searching for someone to effectively balance proficiency with a genuine care for clients--even from a distance--Howzer Property Management gets my vote. (I've used a couple companies in California and those don't compare; I don't mean this as an insult but the customer service at Howzer made me feel like I slipped back in time and got very high touch customer service at Nordstrom's in the 1980's.)

    New Leaf Transitions Move Management Professionals - New Leaf Transitions

    New Leaf Transitions Move Management Professionals

    (3 reviews)

    DO NOT HIRE THEM!!! They were highly incompetent in almost every aspect of our move. The truth of…read morethe matter is that they are taking advantage of the elderly and people in vulnerable positions. Let me explain. I am disabled. My mother works all day. My Stepfather passed away in 2017. Our Large Estate was too much for us to handle on our own. We needed a clean out done (lots of junk) But also needed movers to help us pack what we would be taking with us. They claim to "Do it all!" Boy they sure do! They'll DO you alright. DO ya right in to the dirt pal! Don't get me started on their cleaning expertise. The place was so clean it was spotless almost as if our possessions weren't even there! Oh wait a minute, that's because they weren't! They'll clean you right out! They come in and under the guise of helping you pack, eye ball all of your belongings and decide what they will keep for themselves to sell off and what junk they will wrap up and send off with you! My mother can not believe how many of her precious things were not packed and mine too. The owner Ingrid wrapped up my stepdads ashes! His ashes! The one thing my mom said she'd personally bring with her they packed up. and very disrespectfully at that. Thank god my mom saw them in the box on the floor. Ingrid then tried to convince me that I did not need my rolling closet that was like 100$ I assured her that I did need it. Guess what! She decided I didn't! She kept it! My moms reclining chair. They took it! My mom flipped and they brought it back. The back that had been damaged previously was already fixed!!! They played it off like that was a favor.. lady had our chair fixed and never told us about it haha! Sounds more like it was getting ready to be sold rather. Plenty more went wrong here I won't continue. Ok I will. They took my tools and my brother had to go retrieve them. He approached a guy on the truck. The guy pretended he "Didn't see NO tools!" His words. My bro spotted them behind the guy. GUY was blocking/hiding them with his body! Furious and befuddled that the jig was up the guy threw them at my brother. Not only did they poach anything of value that we didn't specifically say pack. They were highly disrespectful with the things they packed for us and super gentle with everything in the clean out. I mean it's almost as if the trucks were swapped and we got the clean out truck and they kept our possessions. I mean the truly disgusting and despicable part of it is that the place pretends to be a beacon of light in a tough time. Like especially after grief or a death apparently or a loved one too old to take care of themselves. They cater to retirement homes and estate sales etc..etc.. I'm disabled but I'm only 26 and am able to tell you all what happened. I can't imagine how many sickly and elderly people these folks must have Swindled that simply can't speak on it. I mean retirement homes for goodness sake. From a hypothetical stand point I could easily imagine an elderly woman saying "hey where's this and where is that?" But everybody just thinks she's old and crazy and never had a radio from 1936 or maybe she even thought the year now is 1936 so like who would really care right??? Nobody would care that's who and that's exactly what New Leaf is counting on. Their counting on that very sentiment all the way to the bank!!! How do these folks from retirement homes feel I wonder. That their stuff was taken. It was (hypothetically but entirely possible) an old person's that probably can't use a computer and give a review or they're dead and buried and rolling in their grave. Not able to say how mortified they are that their possessions were hawked and sold and everything was handled with utter carelessness. My mom had to write on the boxes with a sharpie because even their stickers were cheap. They would fall right off and wait here's the shocking climax...even more stuff got mixed up and "lost" ..cough "sold " Not to mention this was not a cheap service. So we essentially paid to have our items stolen from us and sold elsewhere for a profit. The term from Seinfeld "double dipping" comes to mind.

    This is the easiest review for me to write. My father needed to move to a senior-living apartment…read moreand we were overwhelmed by the logistical challenges (only some furniture would go with us to the new location, significant decluttering and downsizing, cleanout of the old home). I am so glad I called New Leaf. Ingrid and/or her team: 1. Came over for an in-home consultation the same afternoon that I first called. 2. Devised an action plan on the spot that accommodated everyone's schedule (especially important for me as I was bouncing between MA and NY). 3. Did a perfect job of pre-packing / decluttering on a selected day before the move - always involving my dad in decisions on what should come with him and what could be donated / recycled. 4. On the moving day - coordinated seamlessly with the movers (who were fantastic) and operated with dizzying efficiency to completely set up his new apartment. Our moving day started at 9am, by 1:30pm we were relaxing in a completely finished, beautiful new apartment. 5. Efficiently completed the clean-out of my dad's old apartment the next day. What I admire most about Ingrid and New Leaf is that, while they are almost scarily efficient, they are also extremely empathetic, laser-focused on getting buy-in for any decision to downsize belongings, and even have a bias towards keeping furniture / belongings. For example, I didn't think that an armoire at my dad's old apartment would fit easily in his new place, but Ingrid convinced me otherwise. Not only did it fit, it ended up being the perfect storage area for some important papers, paintings and photo albums that we wanted to keep. Corny as it sounds, New Leaf Transitions makes the world a better place. THANK YOU!

    Oak Point - retirement_homes - Updated May 2026

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