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    Harbour City Equipment

    5.0 (1 review)
    Open 8:00 am - 4:30 pm

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    8 years ago

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    Revy RV

    Revy RV

    (3 reviews)

    Revy RV Duncan 6482…read moreNorcross Rd, Duncan, BC V9L 5T3 Trailer dealer Trisha Mills 21 points   17 minutes ago We bought a new Mini Rockwood Lite from Revy RV 2 years ago and have had nothing but problems and repairs needing to be done. We had taken RV into Revy in November 2018 for some electical repair, a broken facet, and a broken jack. When we picked up trailer it was beeping inside and we were told it would shut off. We winterised trailer and 6 months later book a camping trip only to find the beeping is stl happening. We had a pefectly good battety on trailer that now was over charging and dead. Dave is the new owner at Revy and was attempting to work with us to keep us camping for the trip we booked..all at a cost to us..having someone come to us would have been hundreds of dollars. We decided we needed to bring trailer down to Duncan from Nanaimo. We cancelled trip and had 2 very disapointed children. We has to pay high gas fees, a reservation fee for a trip we did not go on. Dave did not compensate any of our losses or provide us with any reassurance other than fixing the wiring. He would not support giving us a new battery stating this was dead and over filled with water before he got it. Dave did not even say hello to us when we picked up trailer..brought it around and stated "this is as close as I can get it" I have to say I am disappointed with Revys customer service. With the amount of times we have had to bring our new trailer in for repairs we should have been compensated in some way. Dave simply stated, " I just bought this place not long ago". Ok, as a customer that makes it seem like what was bought before him does not matter? Yikes Dave!

    Bought a brand new trailer from them 2 years ago and I am now having to take it back AGAIN for…read moreelectrical issues! They sell poorly built trailers and really don't care about the customer once they have left the lot! Would not recomend this company to anyone!

    Harbour City Equipment - trailerdealers - Updated June 2026

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