Jay has been absolutely amazing, working with us as we navigate the cross-border purchase of a…read moremiami condo from Toronto Canada. He was quick to respond, answered all our many questions, coordinated virtual showings, and offered us his expertise in the area of property management and investment properties. Thank you so much Jay! Robyn Reilly & Michael Williams

Virna Hermida helped me search virtually for a spot in Miami as I was moving from New York. She…read moretoured apartments in person on my behalf, driving an hour out from her home. She responded quickly on all communication, double checked repairs on the place I was renting, and handled all documents till the very end. She waited for me at the doorstep when I arrived on a flight from New York and showed me the apartment in person. Virna is extremely hard working, reliable, transparent, and a good partner to talk through the moving and rental process with. Would highly recommend working with her.

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

I am an out-of-town investor from California with 5 properties in Miami Beach. They are small…read morecondominiums that I bought around 2015, and until early 2018 they have caused me nothing but trouble: I was trying to be cheap, and rather than having these units managed professionally, I asked a local friend to take care of renting out these units. That turned out to be a serious mistake. In one unit I ended up with renters who not only repeatedly failed to pay rent, but in addition also destroyed parts of the unit. That caused me significant losses, whereas the other units were barely profitable, mainly because of vacancy. I was not particularly excited about getting a management company involved, but since I had no plan B, and the neighbors recommended JMK a local Miami Beach management company, I thought I would give it a try. The highest priority was (a) to get my destroyed unit restored, and (b) to find decent tenants for the other 4. All of this needed to be done without me being directly involved (I live in California). The only constraints I provided were a budget and a timeline. This is how it went: JMK found the contractors, picked the materials, and had the unit restored. The work was completed a few days ahead of schedule. I never actually saw the work, but since the tenants that are currently in the unit appear to be happy, I assume that it was properly done. JMK was responsible for identifying these tenants. It looks like they know what they are doing: not only did the unit get rented out just a few days after the repair work was completed, but in addition JMK was able to get a rent that also covers the additional expenses for the professional management. In conclusion, this was a very positive experience. My units were finally a profitable investment, and in addition, I no longer have to be involved at all. That's what I was hoping for. Chances are that I will soon purchase a multifamily there since prices in Florida are much more affordable than here. I'll update the review, based on how that goes...

Overall, We had a great experience with JMK. as tenants. My previous review was based on…read morecommunication with property manager, who turns out no longer worked for JMK Unfortunately will not a removal of a review

Platinum choice. First I must say it was a pleasure using your service to purchase my new home. I…read morefound out the had way that purchasing a home can be very challenging however Evaughn was there walking us through every step, fighting on our behalf , explaining things we needed to clarify, encouraging us when it's seems dull.From sending listing to showing to closing, she was very helpful and professional. Will recommend using Platinum Choice for your next property service.

From the owner: We specialize in Residential and Commercial leasing and purchasing. We also assist with Property…read moreManagement Services.

The service would have been even better if they included a list of the documents required in each…read morecategory at the point where you are uploading them.

Great service so far. Application was completed fast. I had issue uploading my clients IDs, but…read morethey were able to do it on their end. Thanks

This is a very unprofessional company. This company steals from residents. I paid my deposit and…read morethey now are saying that they don't have the money to pay the deposit back! I have been trying to get my deposit back for the past 3 months and no one helps me or pays back. The managers are unhelpful and unprofessional

They absolutely suck! Our property manager is a compulsive liar, negligent, incompetent and a thief…read morewhen it comes to saying we owe fees, when we don't. Steer clear of these despicable pirates because they will make your life an absolute misery!

Very professional Easy method of application…read more Great staff Accesible Responsible Cordial

This company is nasty. They do not speak English. They do not respond to calls or emails. In six…read moremonths they have done absolutely nothing but pander to our new board. We have lived here peacefully for almost 35 years and NOW this new management and their flaccid Manager have done zippo nada nothing. Now our neighborhood looks like third world nation. They deserve ZERO stars. They take your money then do nothing.

I first contacted Novel Management in the Summer of 2021 when exploring property management…read morecompanies in South Florida to take over management of a 12-unit apartment building located in Miami Beach (South Beach). After reaching out to several companies I selected Novel Management based on their outstanding presentation, comprehensive total management capabilities, and pricing structure. After 5 months they have resolved all the inherited maintenance issues and have done an outstanding job managing my property. Without question, I highly recommend this company to anyone in need of a highly competent, responsive management team. They handle every aspect of managing a rental property. Novel Management literally provides me with a stress-free situation. I could not be happier with Federico Nunez and Maria Alejandra Gonzales who are top notch property management professionals.

From the owner: Novel Management is a full service property management company based in Miami. We focus on…read moreresidential and multi-family properties. Our mission is to help property owners maximize the income from their rental properties and eliminate the day to day stress that comes with managing rental property.

This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL

Attentive, available and friendly. The property was given to me in great condition, and the…read morebuilding was maintained and continuously improved. I would have stayed in my apt forever, but I moved out of state. In addition, they make renting easy - payment and maintenance requests can be made online!

From the owner: Property Management, Lease Negotiations & Renewals, Landlord/Tenant Concerns, Remodeling &…read morePermitting Process