Real Property Management Premier took over my Condo after the sudden death of my Landlord and it…read morehas been nothing but outstanding service. Alma is excellent and her response time is almost immediate. If you are considering whether to put your investment properties with this company, I would not hesitate. Both Real Property Management Premier, LLC and Alma are "First Class"!

Sonny helped me to resolve some maintenance issues in my properties and to keep collecting rent on…read moretime.

Finally sold my home in Silver Lakes. PPM is behind me now. But let me tell you about the Estoppel…read morenightmare. I have lived in this home for almost 22 years and in all these years, I have never received a violation for the pavers on either side of the driveway (to extend the width of the driveway). The pavers were placed there by the very first owner in 1995! However, they have only now become a violation during the selling process? They were never a problem before though? Also, I was given an estoppel violation for my neighbors fence. PPM tried to claim it was my fence. This fence accesses HER backyard and not mine. When I told MICHAELA, that it wasn't my fence, Michaela returned to my property to take photos of MY fence and add that to my violations list because she didn't want to admit fault. Instead of simply removing the neighbors fence she decided to create a false violation. Peculiar to me since my fence was BRAND NEW JUST BUILD AND WITH A FRESH COAT OF PAINT. She tried to say it was broken initially but when we shot that down, she then changed it up to say it needed to be painted. However, that still wasn't it because Estoppel still did not remove the neighbors fence from the list of violations. I had to do the leg work and reach out to them MULTIPLE TIMES to prove to them that it was not my fence including sending a copy of the survey lines via email and get this...PPM (MICHAELA) gave me the survey lines paperwork but still, I was being held in violation for that fence on the neighbors property which CLEARLY was not mine. My neighbors fence has been broken FOR YEARS and dirty as well, FOR YEARS. Meanwhile, my husband and I, over the years, have kept our property IMMACULATE! What I experienced in this process was Estoppel and PPM, though they work together, were never on the same page! Pushed blame back and forth onto one another, like a ping pong game and do not seem to care that they are wrong. They will do whatever they can to try and appear right, even if it means returning to your property to take a photo of the other fence and pretend that that was the fence they "meant" to violate (a BRAND NEW AND FRESHLY PAINTED FENCE)! It took over a month for them to finally close the Estoppel because of Michaela and her finger pointing and lack of accountability for her error. Michaela was AWFUL during this selling process and made it a complete nightmare of back and forth, no accountability, unprofessionalism, rude behavior, ignoring my calls and just overall and unpleasant person to deal with. And there is NOTHING you as the homeowner can do about it except sit in your frustration. I felt completely powerless, unimportant, and as if I were the problem when I did my part from the moment they told me to. Yet this process took over a month while my sell money was held in escrow. There was absolutely no cooperation from them. I had to call, email, call, email over and over. Felt like I MYSELF WORKED THERE. I feel like I DID THEIR JOB FOR THEM. Often, their emails were short, rude and never provided a solution. They preferred to point blame back and forth to one another saying things like, "Melanie, I'd like to reiterate, my part of this process is completed. You need to reach out to the Estoppel team!" Meanwhile, Estoppel would say, "We don't handle violations, we simply process them the way they are given to us. You need to speak with Michaela!" Emails like this went back and forth over and over. Left me in tears on many days. Finally I had to reach out to every manager I could. Whenever a new manager would get involved I would include them in the email thread. However, instead of Estoppel fixing my issue, they would take the time to send me an email telling me not to include certain people in the email yet the problem would go unreso

My husband and I went in person to discuss some questions we had regarding a violation dispute and…read moremultiple modification requests. They handled it all quickly and professionally. There were numerous people in the waiting room, and Roland and Chris were handling them efficiently. Dina promptly helped us with questions about installing an impacted front door, a transom window, and driveway resurfacing. Melody

Fully competent, responsive, and above reproach, Yaniv, Kelly, Vanessa and the entire Cohen team…read morehandled our April 2023 listing and sale as consummate professionals. You cannot throw a stick in south Florida without hitting multiple realtors angling for your business, but this team is different. From our initial meeting through closing, each Cohen teammate listened to our needs and seamlessly worked us through offers and the final contract. These folks are special. They understand the market, personally invest in the welfare of their clients and - frankly - make good decisions. I have already, and will continue to, refer these folks to anyone willing to listen. Meet them one time and you will quickly understand this review. They earned it!

We could not have been happier with Yaniv, Cindy and the Cohen & Co. Team. Highly recommend! We…read morepurchased our home from out of state while working demand jobs. Cindy and Yaniv walked us through the entire process, listened to our needs and concerns and went above and beyond to make themselves available for us. They helped us find our first home and negotiate and finalize the purchase in a demanding market, all from a different state mind you!! They provided us with exceptional service from start to finish (and then some, helping us even after closing) and we will definitely refer them to friends and family and keep them in mind for our own future needs. If you need a realtor, chose Cohen & Company!! You will not regret it!

My boyfriend and I rented a property managed by This Must Be The Place Rentals in Hollywood Florida…read morewhich was advertised as "Farmhouse style Home- near Hollywood Beach/ Hot Tub". As soon as we came into the rental at 4:50 p.m., we realized that someone started sweeping in the living room but left the dirt they'd started sweeping and did not sweep or mop the rest of the floors. I had to clean the floors and bathroom porcelains (sinks, toilets, and tubs/showers). I called the Property Manager, Elmer, and he has to be the WORST property manager there ever was. When he answered the phone, I told him that the house had not been cleaned. He said, "okay, well, I'm out at dinner and it's after my work time so I will not be answering until tomorrow." He never called back, sent anyone to come clean, or sent any 'we're sorry' gifts or offered compensation. Their cleaning fee is $175 and for us to have to clean the rental, he could have at minimum returned the $175. To top everything off, the main feature of the rental, the hot tub, was FILTHY. The water was cloudy and there were visible white specks, leaves, and sand throughout it. After some attempted cleaning with the broken pool net, we tried to use the hot tub and realized some of the jets did not work and the water heating feature did not work. Additionally, there were rodent traps everywhere, and after a few minutes in the hot tub, we saw SEVERAL rats and mice climbing around. The last day of our stay, we woke up to a shredded bag of unopened chocolate and realized that a rat (because of the large hole and the size of the shreds) had climbed on the kitchen table and gotten into our food. There were no sponges to do dishes with, the soap had been severely watered down in the kitchen and the bathrooms, there was no paper towels or garbage bags, and this left us to have buy items the rental should have been stocked with. After salvaging what I could of the trip, I attempted to call Elmer on Tuesday to talk about a refund of some of the money and he hung up on me and blocked me. Elmer is not working with Booking.com to rectify this situation either.

From the owner: We are This Must Be The Place Rentals. Our business…read moreoperations are renting out homes to travelers and provide vacation rental management. If you are looking to rent a home in South Florida, you are in the right place. Also, if you are looking for a professional property management firm, look no further. Rentals: We offer top-tier vacation rentals condos and private homes throughout Miami and Fort Lauderdale. We have homes of all sizes that can accommodate from 2-12 guests. In addition, we offer rental car packages that can be added to your vacation rental. Currently we manage 7 homes and 1 condo and are constantly adding to our portfolio. We have 10 years experience and are superhosts with 1500+ reviews across platforms. All of our homes are fully licensed with State and city agencies. And we are an accredited member of the Better Business Bureau with an A+ rating. Management: Do you have a home/ condo and are interested in get into the vacation rental industry? We offer free consultations and can set up a game plan and give you our insight regardless if you choose to list with us or not. We specialize in online marketing campaigns, design and layout consultations, market analysis, determine pricing, oversee cleaning, multi platform exposure using industry leading software. Give us a call.

Excellent company with speedy work and also very helpful. They scraped and sanded the ceiling,…read morepainted the entire interior, filled in the built in wall stereo (see pics), and replaced the vanity and floor in the bathroom.

This management company is the worst. Stay away!!! Community gate card reader broke 6 months ago…read moreand have no access to my home unless calling from visitor call box and my family as well. Went to the office with all required docs to get two remotes one for myself and one for my wife and they only gave me one even though I showed my wife's documents. Now she has to make a trip back over something that could have just been given without her being there. Not to mention we wouldn't be in this situation if the card reader was fixed in a timely manner. Still waiting after 6 months!!! The Cedar Way property manager cares nothing at all for homeowners. Left messages, emails, voicemails with no response until I went to office and then she acted dumb like I never sent anything.

Horrible service. I filed a complaint about the termite problem and nobody has responded. I found…read moreout that most of the residents have complained about the termite problem and it falls on deaf ears. Next step is filing a complain to the Department of Business and Professional Regulations since they seem to do nothing. I asked for the President of the HOA contact info and do not want to provide this. I'm going to also go to HUD as well as the planning and zoning and the department of agriculture to file a complain. Worse case they many condemn the buildings as everyone I spoke to says they have a really bad case of termites going on for years and nothing is being done.

I want to say working with The Espinoza Team was a delightful experience. They helped me and my…read moremother out of a sticky situation after our apartment complex got sold and we needed a new place to stay that was budget friendly and could get us in as soon as possible. I want to thank especially Grace, she quickly eased all of our anxieties. They are incredibly kind and hard-working, in fact, I did not even feel like a client but a family member. They guided us the whole way and we did not need to do anything, but inspect the place and pay. They also updated us with any new information they found and reassured us even when we, ourselves, were in doubt. They are seriously a great team to work with and i'm forever grateful for all the hard work they put in to ensure we did not become homeless, especially in this difficult economy!

Working with The Espinoza Team was amazing. They helped me sell my property quickly and at a great…read moreprice, and made the whole process hassle-free. They have a team of professionals that played an important role: lawyer, title company, inspection services. Their dedication to their clients is truly impressive! When it was time for me to buy a new investment property, they were there every step of the way, offering invaluable advice and guidance. They really listened to what I wanted and found the perfect property for me. I can't recommend The Espinoza Team enough for anyone looking to buy or sell real estate in Miami or Florida. They're professional, trustworthy, and genuinely care about their clients' needs. Definitely a 5-star experience!

Best Hands just completed a job at my mother's home. As expected and in my past experiences with…read morethem - everything was perfect from start to finish. We love the construction work and painting they did at her home - it is absolutely beautiful. Best Hands Construction is an incredibly professional and skilled team. They care about their work and treat your property with care and respect. In addition to bringing your ideas to life, they consult with and provide you with expert advice, and wonderful (cost effective too) solutions to bring your project to fruition. They have been a fantastic find for us. Without hesitation we will use them for our future projects (big and small) and will continue to recommend them.

They sent an initial canned message response to my project inquiry. I asked about setting up a time…read moreto do an estimate...no response since then. UPDATE: (With text chain.) I travel internationally for work. 8 days (Mar 30-Apr 8 isn't 2 weeks) after the initial automated response from the owner, I replied back to see if he would respond to an appointment request. After a week of no response, I wrote my initial review. THEN the owner responds to berate me and say it's all my fault. Good luck with your business if this is how you treat customers...