This is to advise you of the current issue taking place at PineGrove Condominiums. FPMS has taken over as the association and it has quickly become a tyranny. Owners and renters have been issued not only warnings, but limitations as to how many plants they can have in their yard/balcony... with threats of $100 per day of violation as well as threats of court intervention. As if anyone but the owners and renters pay for their unit, not to mention that owners are paying THE ASSOCIATION a fee....... and unfortunately, these threats of court intervention truly means that FPMS will incur not only incur the cost of their own attorney but the attorney fees of every resident found in violation as everyone plans to take the issues to court. No judge nor jury will find reason where there is none and will ultimately side with the residents who have lived here for years without any prior problems. It will also go to show the current state of pinegrove and that there is no eminent, threat, or emergency as to the issues being raised by FPMS. I was issued a warning and my backyard is impeccable, beautifully decorated and private due to the trees. Why would I want to rent out in a place where everyone can see inside my apartment? That is what the trees are for. The residents have a groupchat and have communicated their various issues. Many of them have been sent notices to their door about their dogs when they are service/esa animals... aka in direct violation of the fair housing act and can be deemed to be discriminatory as threats of fines were made by Stefani Guerra. That is a very delicate area and should be treated as such unless FPMS and Pinegrove would like to go to court for that as well, which the residents have no problem doing if it means the harassments and discrimination will cease. Instead of an association whose job is to make community living more enjoyable, they are preying on the people who make their and YOUR paychecks possible... The main reason why the people who live here moved in is BECAUSE of the nature and privacy provided by the trees/bushes, and seeing as this new association is focused solely on harassing the residents here, people are planning to move out or sell ASAP. Please reconsider your approach and remember that without the pinegrove community residents.... there IS no pinegrove... Safety issues such as whether or not pinegroves security cameras work at all time should be a priority, I was advised by the main office that if the power goes out for any reason that there is no back up generator? Seeing as we live in Florida, and power outages are a plenty, this should truly be a priority as residents are under the impression that the cameras all work when this is NOT the case, especially when we pay association fees for upkeep and maintenance to be done for the safety of all. There are also many many other things that need, could, and SHOULD be addressed but are not being addressed and that truly shows where this association is lacking. The fact that they are trying to charge people a NEW application fee just for moving buildings? Absurd and abusive, and this is just to name a few things that are going on but still FPMS and Pinegrove choose to harass residents rather than just do their job! The mailboxes were painted over TWO weeks ago and have still to be covered with the paint that matches the actual wall... like I cannot express how many other issues are prevalent for FPMS and Pinegrove to be focusing on such minor details that essentially boil down to human choice and freedom. Take care of what you have to and maybe then these constant letters and threats won't seem as ridiculous as they do. It really comes across as a lazy association who harasses residents to do things rather than doing their own job and taking care of the community which SHOULD ultimately be the main focus at the end of the day.. especially when there is so much to be repaired and done... that AND maintaining residents happy where they live, not drive them away and out like is being done... There have been around 3-4 managers fired from the position so I don't know if the new girl is trying to overcompensate but this is having an undesired effect as literally everyone I have spoken to is beyond upset at the unreasonable demands being made by FPMS and Pinegrove. ALSO just a tip, if you are going to leave threatening letters on people's doors... you might as well try to proofread it? Address doesn't match, wrong zip codes listed, horrible grammatical errors and the list goes on and on ultimately boiling down to a highly unprofessional and unqualified association that is out of touch with who literally makes them money like? Makes no sense to go against the very people who are the reason WHY you have a job.... read more

2017 Poinciana at Oaks Landing Change Management to FPMS. After more than 15 years with older management company. I like to say that the change was managed so smoothly and professionally. The board of directors are totally satisfied. I like to recommend any HOAs the administration and staff give a more personal and human treatment to our owners, all call are responded in less than 24 hours if not the same day. They hold high certifications in the industry better advice for board members. Financials are ready by the 5th of every month. Better control and peace of mind. Only regret is `why we didn't charge 2 years ago' thank you FPMS. Adolfo M Solorzano President Poinciana at Oaks Landing HOA read more

this management company became ours in my condo (VIEW WEST CONDO) since then,we confronting,a lot of dificulties,with aprovations.parking regulations ,worse costumer services we ever had.even i was asking for financials records,since final week of april.i only received excuses ,and more excuses , the sra Natalie Cedeño.has been the worse person to deal with,even,covered the misused funds by new board, and threated diferentes owners with draconian regulations,i been live and owns my property for the last 15 years,and and now i been compulsory way to abandon (move or sale ) what was my loving place,. please ,be aware this company is the worse you can find read more

I have been lucky to have such a responsible and dependable company to service my association. Do to the fact that I have been working with many different management companies throughout my years I can confidently say that Florida property management is amongst the top management companies i've had the pleasure of working with. Natalie is always finding new ways to satisfy her clients and assist them with their individual property needs. In all the years that she has been servicing my association I don't see in the foreseeable future of questioning her abilities or switching to a new management company. A+ read more

As a realtor I deal with many property management companies. I have been very happy with the services provided by Florida Property Management Solutions. Recognition is due where recognition is deserved. Joanes Pernia delivered friendly and efficient customer service. Ashley Rojas was responsive in processing my client's application. Leidy Fernandez, the property management, was there every step of the way to help assure our client got the attention they deserved. Thank you again for making this such a positive experience. I would highly recommend this company for all of your property management needs. read more

I am a proud rental family in unit 114, who lives in the Cypress Club community. I enjoy living here because it is a pleasure to have a management company who really takes care of the property and take pride in making sure its always clean and everything that is ever asked of them is rapidly attended too. The recent job of the tree trimmings was fantastic and has made the property look amazing, Natalie and her team are truly great and deserve the recognition they have earned.. Thank you, Maria Fernandez. read more

From the first moment by Ashley Rojas' response to my email with the application, I could tell right away that I was in good hands. She was professional, nice, efficient and extremely helpful. She handled everything that came our way efficiently, effortlessly and competently. After hearing horror stories about associations and dealing with them, I could tell that my experience would be a great one. Wow, thank you Ashley for being there and representing your association so well. read more

I am an owner at Calusa Point one of the properties managed by FPMS and in all my dealings with the staff at this company I have experienced them all, Joanes Pernia, Ashley Rojas and Leidy Fernandez to be very professional and yet customer friendly and responsive to my needs as an owner. The staff at FPMS is doing a very appropriate and efficient job in the maintenance of Calusa Point so it is a pleasant and safe place for residents. Thank You. Marta V. read more

Working with Joanes Perna in Customer Service and Ashley Rojas in Application department has been great ! The entire process in our application was a breeze because of them. Extremely responsive and any issue or question we've had as been taken care of immediately. Ashley responds fast and gives you accurate information you are looking for. Very efficient Team! I'm very satisfied with Florida Property management Solutions. Thanks a million. read more

WOW! This is the best way to describe the EXCELLENT SERVICE received by Joanes and Ashley. They made us feel like VIPs from the first moment we walked in. Always a smile and great customer service. They were always very responsive and met the response deadline originally offered. Having dealt with other Management company I can truly say that it is a pleasure dealing with FPMS and the team of Ashley and Joanes. Keep up the good work! read more

After several years of financial struggles I was able to buy my first house in Melrose Landing. I have heard many horrible stories about associations and property management. I would say it is a pleasure to work with Natalie Cedeno. She is always available, goes above expectations and truly helps in solving problems and getting solutions. Thank you Natalie for making my first experience a positive one worth writing about. Ruben M. read more

I wanted to thank Ashley, Sully and Yislen for such great service, they were aware how my client wasn't perfect on paper but was a perfect candidate for the lease. They went beyond the application and did a further inspection to realize that my client was actually doing great at the present time. Thank you for your compassion and for your professionalism. I definitely recommend this company for your homes property management. read more

I have to confess that I don't like to deal with associations. However, Daniel Rodriguez has made me change my mind about it. He is an incredible person, very helpful and professional. He answers my requests very fast and whenever he doesn't have an answer for me, he would ask his manager and get back to me as soon as he can. He always tries to help and does a perfect job for his company. Daniel is really awesome and helpful. read more

I contacted Sandra Garcell of the accounting department for Florida Property Management Solutions in Miami Florida. Her response to my question on how to register online so I could pay a Home Owner's Association bill was very professional. I highly reccomend FPMS for your real estate needs. Ms. Sandra Garcell is one of their excellent associates. Richard Mears Owner Riverside Villa at Biscayne National Homestead, FL read more

It was a pleasure to deal with Joanes and Ashley. Joanes helping fill out the Association application (I ask lots of questions) and she was very helpful. Ashley was also very knowledgeable and courteous in explaining the Association rules and once again answering all of my questions. I finally closed on the Condo and I'm glad that I will have both of these well-informed ladies to work with. Sincerely John G. read more

After dealing with violation and different HOA's daily, speaking to and being helped by Sully Torres was a breath of fresh air. She was professional, helpful, straight to the point and once the info she requested was turned in the approval for the work was turned around quickly and efficiently. Clearly she cares about the properties she takes care of and the homeowners that care for their properties. read more

I am not usually write a review, but this seems to me to be a special case. Congratulations Florida Property Management for the job well done on Olympian West Cond. For the past few weeks the Olympian West Cond. is receiving a new looks as treening all the trees has been done and now the new asphalt pavement will make our community looks much beautiful and safety to drive in. Good job and thumbs up! read more

I greatly appreciate the service I received from your staff shortly after closing on my new property.Your staff was friendly and professional. I was able to have access with my car to Calusa Point during the Christmas weekend due to the diligence of Ms. Ashley Rojas who managed to get me the electronic sticker to open the gate before the office would close for the whole weekend. Great Job. Thanks. read more

I am very happy and satisfied with FPMS. For the past seventeen years living at my home, FPMS community has made a big difference since Natalia and her team took over few years ago even my visitor and neighbors mentioned how clean and beautiful our community looks. Thank you for keeping our community clean and nice. I wanted also Thanks Daniel Rodriguez and Sully Torres for your prompt respond. read more