I have been trying to get Geo to come back to my house and repair the scratches on my stove for ONE…read moreYEAR at this point. The staff at Geo is definitely lacking in communication skills. My porcelain countertop cracked where they should have put in a seam and it is under warranty and they still have not come out to replace it. I would not recommend Geo to anyone.

We had a horrible experience with Geos. I would not use them for your kitchen countertops or solid…read moresurface backsplash. We had a contract for a solid surface backsplash and when the installer arrived he was using 2 small pieces behind our stove? The seam was going horizontal and not at all what we agreed on! The owner proceeded to tell me that was common practice and in the mean time his wife was texting me that that was not acceptable and Ross (her husband and owner of the company) has a solid surface backsplash and it does not have a horizontal seam half way up! After many terrible conversations (where the owner spoke extremely nasty to me multiple times - once on speaker for my builder and his team to hear) they came back with a solid surface as we had contracted for. The owner came to measure- he did not use a laser to measure. I later learned from my builder that a laser is used to measure in this field of expertise. Our solid surface backsplash is all over the place- it was cut too short in 3/4 of the kitchen and then at an angle under our hood- the installer used white glue to try and hide this (now we have globe of white glue everywhere!) It is a HUGE mess! We have been left with a mess and would advise you to not use Geo's.

These guys helped me choose home theater equipment which I still love to this day…read more Great service!!!! I had a bulb on my projector burn out early (but out of warranty). They went to bat for me with the manufacturer and got me a replacement for free. You won't get that level of service at Best Buy. I would go back to these guys in a second.

I cannot say enough about these guys. During 2017 while I was having my home remodeled, I…read moreresearched companies that would be able to give me an estimate of a remodel of the 20+ year old sound system that was installed in the 90's, together with an addition to my garden area. I stopped in and met Dan and Ed and was very impressed with his knowledge and confidence in accomplishing the task. (I had been warned by my GC not to use several other companies that he had encountered with other projects in the past.) I proceeded with IE as they had a 5 Star rating on Google. We agreed on a price and time for them to come by for the project. The professionalism of this group was apparent. They always showed up on time- and with a very positive attitude, they went about doing their work. The outcome was exactly what I had expected, so I asked them to revamp my internet access throughout the house. As before, they went about their business in a professional manner. Each time, Ed showed up to be certain that the plan was enforced. In addition to this, they were sometimes able to look remotely into my account to help me. If necessary, they arranged a time to be here. There were several iterations of the internet revamp, but the end result was to have the internet service stable throughout my home-which has three distinct floors. The thing about this group is that each and every time I require some help: if my internet is acting up or if my security system is acting finicky, all I have to do is call Intelligent Electronics. The customer service they provide is always available in the same pleasant and professional manner as was present before the sale! How many companies can you say that about? If you're looking for a company to exceed your expectations in this area, including post sale customer service-look to Intelligent Electronics.

I was redoing my kitchen and two bathrooms and came to Geo's for tile. I knew the aesthetic I…read morewanted, but couldn't really find what I was looking for at other suppliers around Raleigh. Their showroom is beautiful, with so many unique styles of very high end tile. I ended up working with a designer at Geo's and she helped me select the floor tile and backsplash in my kitchen. I ended up with a very unique tile design in my bathroom. The floor, shower and wall were 3 different tiles that came together beautifully. I could not be more happy with the results, prices and service I received at Geo's!!

The installation and product quality of our bathroom countertop from Geo's deserves 5 stars…read more Unfortunately, the customer service deserves zero. In addition to being slow to return phone calls and emails, and our countertop arriving to be installed with literally 15 minutes notice, ineffective customer service led us to believe we were choosing one of two finishes for a product that in actuality doesn't exist. What should have been communicated as "there is a range of variety in how the finished product will look" was instead described to me on more than one occasion as "you can pick between A and B." Miscommunications certainly happen, and this seems to be the result of an inadequately educated employee who I learned is no longer employed by the company. When I called to express frustrations and figure out what had happened, the response I received was completely lacking in any sort of understanding, or genuine apology and instead contained a list of reasons why things are hard on their end. Very sour end to what had been an otherwise good experience, and thankfully the end product is of expected quality, but I would not work with them again.

Stay away from this company when ordering cabinets. Tried to get them out at my house to fix a…read morecabinet door after a little after 1 year and they just kept giving me BS. They would not come out to look at the cabinet and there apparently is NO warranty on the cabinets, so you are better off going with a more reputable company. Someone that stands by their product. Instead of trying to resolve the problem and make suggestions like any other company would do they just said that the cabinets that they sold were cheap. This was not what was said when I purchased the cabinets. Had a very bad experience and they came across as they DO NOT CARE. The conversation started out by they would send someone out then it led to not sending someone out that there would be an extra charge and I asked how much and they said they would have to look at it. Then the conversation led to they sell cheap cabinets and apparently there is no warranty. They do not know their product line like most companies would. I am going to report this to the BBB as I am tired of companies promising everything when you buy and later when you have an issue NOT ACTING OR NOT CARING.

Caputo Design & Tile helped us with a complete kitchen and 2 bathroom remodel. Gina was great - she…read morelistened to our thoughts and then made suggestions. Christian is wonderful as well. They both worked so hard through the whole process. Soon, we will start a 3rd bathroom! There is no one else I would recommend!

Received absolutely excellent service from Barry Thomas! He helped me find the correct packaging…read moreand gave me clear instructions on doing the packaging. Will use this company again.

worst truck rental for a budget truck i have ever been to, counter guy wont let you take the truck…read moreyou requested a month in advance with your own insurance, and wants to make you buy his insurance in the computer saying you need a cdl license to drive the 16ft truck or you will get impounded and lose your truck if getting pulled over because my insurance does not cover the cost of damage on the liability side saying progressive is not good enough. told me if i dont rent with the insurance he wont let me take the truck. the truck was disgusting as soon as we walked outside to it, it was dirty and filthy in the front cab steering wheel the floor the windshiled it was covered in sticky dirty residue all over, and the bed of the truck rental was filthy inside the back there was old wood cut broken like off a pallet style, tons of screws and nails, dirty mud chunks and it looks like it has never been cleaned since the truck was purchased i have phots and videos of the truck. the guy at the counter told me the 800 line is not accurate to use my own insurance to rent the truck, he said theyre prob in some other country and dont know what they are talking about i said i can call them infront of him and he would not listen or try to even do anything but cancel the order on me right there. but when i returned the truck to a diff drop off location the guys at the counter said i can rent the biggest truck on the lot no cdl license needed and my insurance would cover me and give me no issues...... this place is a joke at this location, guy is very demanding and tries to force his insurance on at the time of pickup. go elsewhere this place is no good. i contacted the budget 800 and reported the incident i ran into never again here at this location out of all my rentals i never had such a bad experience

I couldn't be happier with the quick response and price for my hose repair! I came in with the end…read moreof my pressure washer hose cut off and they had a new one on within 5 minute. I already gave them a 5 Star Google review last year because they helped me out and I wish I could give them another 5 star review. Tim was a great guy!