The guys at Robotnik are great. I initially visited this store because a co worker recommend them…read moreto me, but I've been in multiple times to purchase different things (power adapter, keyboard etc.) and It was always a great experience. The staff is knowledgable, but doesn't feel the need to talk down to you. They are super helpful without being pushy - you really don't feel like they are trying to get you to purchase anything unnecessary. I recently purchased a refurbished iMac and couldn't be happier. The price was amazing and the iMac is working like it just came out of the box! :)

From the owner: Managed IT Services & Business Technology Solutions – IT Consulting, Network Infrastructure,…read moreCybersecurity, Cloud Solutions, Data Backup & Recovery, Help Desk Support, and Preventative Maintenance. Serving businesses from Halifax to Antigonish. ** Halifax Location: Office use only—no walk-in repairs or retail services. **

I was surprised at the speed that the computer tech showed up to my house, and how quickly he was…read moreable to fix my wireless network problem. I should have called them first instead of wasting my own time frigging around with it!

these folks have been around for a while and are fantastic. You might pay a little more than an…read moreonline retailer, but their service is outstanding. They have gone above and beyond on more than one occasion to help me out with a hardware problem or to fix/replace a hard drive. Would highly recommend anyone come to MysteryByte Computers. buy local too

I recently went to MysteryByte because I needed an extension cord for my PSU. Fairly simple, I…read morecalled ahead of time, they put it aside for me and I told them I would pick it up in a jiffy. The problem was, once I arrived on site, I got a look at the cable and noticed that it was potentially a little shorter than what I was looking for and asked if it would be okay if I brought my PC in so I could eyeball the length in front of my tower, which I just happened to have on me in my vehicle. The gentleman told me no problem. The problem was that when I came back to the store, I was greeted by two other men who started telling me sardonically "don't you have some place else to do this? Just buy the cable and take it back." I responded essentially just saying that I had asked the other employee if this was okay and that it was just easier rather than buying a cable, going to the car and checking, and potentially returning it. The man with no mask and the stained t-shirt ultimately just kept repeating himself asking me if I had some other place to do this at and that I shouldn't be doing it there, et cetera while the others stood around. I found them to be incredible unprofessional and overly aggressive. I told him I would just go to another store and walked out. You would think for a store so filthy and sparse, their customer service would be exceptional but I will not be returning to this store and will only speak of this incident where I felt incredibly put off. I found they acted unnecessarily aggressively and unprofessional.

I had a bad experience with my computer being fixed here but Mike the part owner rectified…read moreeverything by calling me and replacing my mechanical hard drive with a solid state one for my original payment. I would recommend Brilliance Computers to my friends. Thank you Mike

I needed a used desktop PC in a hurry. They didn't have exactly what I wanted, but they got one…read moreready in ninety minutes flat. Thank you!

Dean is extremely helpful and patient. We will definitely be calling him again. Highly recommended!read more

Six months ago I first met Dean for help with a blown hard drive. His repairs were perfect,…read morereasonably priced and he explained every step he was taking. My computer worked better than ever, until now, but nothing to do with his work, but more the fault of Microsoft. I run Windows 10 which I find fine, BUT Microsoft decided I need Windows 11 and installed it without my authority. Many of my apps dont work with !! so I tried to revert back to Windows 10 which I have done before. This time I got the blue screen of death upon startup, and seemingly no way out without my Authorizing Key, which of course I didn't have. so again I called Dean. As usual he performed his magic and was able to located them very promptly and again I'm up and running with Windows 10. Dean is extremely knowledgeable, helpful and a pleasure to deal with. I am ok on computer knowledge be he is a "Computer Guru" and I would highly recommend him if you want things done right.

I called in a panic an hour before closing before a long weekend re: laptop keys sticking. The…read moreowner was kind enough to troubleshoot with me on the phone for 5 minutes before telling me that if I can get there before closing, he'll look at it for me. He saw the problem right away, and gave me the most economical option that worked around it. No upsale, and gave me options! How awesome is that?

Had a laptop problem. Went in with it and it was an easy solve. Just the click of a button, to make…read morethe track pad function. They Could of conned us for a pricey repair, but they were 100% honest and helpful and kind. Will definitely return if need be!!

We contacted Larry for help with our personal laptop. He came to our home, took time to understand…read morethe issues we were experiencing and was able to resolve them for a reasonable price. We highly recommend his services.

Really fast and efficient service.You don't even have to leave your house depending on what is…read morebeing done. I would totally recommend this company to fix any computer issues.