Clayton Park store ... Kyle and Victoria .. great team .. really know their "stuff" ... go there…read morefirst .. you'll be glad you did .. I certainly am .. 10 outa 10.

i dropped my device off on August 21 at the Clayton park location. I was told I'd be called with an…read moreupdate in 3 days. Around Sep 1 I sent an email asking for an Update as it had been almost two weeks and I hadn't heard anything - email was ignored. Sep 4 I tried calling the Clayton park location several times and kept getting picked up by the sackville location, the gentleman was very helpful and put through 2 requests for Clayton park to call me - I was not called. I also sent an email that morning that was ignored. Sep 5 I called and got through to the Clayton park location. I was told he was working on my laptop and that he had seen the requests to call me yesterday and had tried calling me back (did not leave a message) I was told he would call me by the end of the day with an update. I was not called. Sep 6? I called and the employee told me my charging port was fixed but the laptop won't turn on and there may be an issue with the motherboard, and that it would have to be sent to someone and I would need to pay extra. I explained that there shouldn't be anything wrong with the motherboard, I had disconnected several parts of the computer and didn't put them together properly so the issue should just be connecting everything properly. He said he would take another look at it and call me at the end of day. He said he couldn't figure it out but someone else would look at it Monday, and that I would get a call. Sep 10 it's now Wednesday and I have not heard anything, I tried calling and a request was put through by the sackville location to call me. When I didn't hear anything I got through to the sackville location again who said he put another request through. I did not get a call until the next day. I feel as though my laptop was not touched for the first two weeks until I called, and then I have been given the runaround and have had zero communication from geebo through all of this. I picked up my laptop and brought it elsewhere, and it was confirmed that my motherboard was fried. it was working fine until i disconnected it and brought it to geebo. I will not be back nor would I ever recommend geebo.

Hi went to CC&E this week twice and was helped by the nicest sales person - Ryan…read more Very helpful, patient and attentive- a definite sign that he likes what he does. Was looking for a cord but may go back and buy a lap top! Best, Janet

Avoid buying anything from this store if you value being able to return damaged or defective parts…read more They inspect and test returned items with great scrutiny looking for any reason to deny an exchange or return. I purchased an expensive power supply but my PC wouldn't boot with it. After many hours of troubleshooting I finally decided to test the cables with a multimeter. It turns out one of the cables was defective. Upon return to the store they tested the cable and agreed that it was indeed defective. But after inspecting the cables they said a tiny plastic clip was broken on the cable and refused the exchange - they wouldn't even replace the defective cable. He may as well as used a magnifying glass as he was so intent on finding something to deny me service. Note that this piece of plastic was inconsequential to the defective cable (which was headed to the garbage can anyway), nor did I break anything myself ... but they were quick to place the blame on me and send me packing. So save yourself the headache and don't buy anything from this place. It's not like their prices are any better than elsewhere anyway. Customer service is clearly not on their priority list. This is not like returning a defective item to Costco, Amazon or Walmart, or almost any other store for that matter. Another thing I've noticed is they never answer the phone. It's very frustrating trying to call them for hours and hours and nobody ever picks up. The customer does not come first here - you come last.

Products are good but the customer service is absolutely horrible. Impossible to get any actual…read morehelp. Stuff never arrives when it's supposed to. Trying to get help on the phone is the most frustrating thing. They struggled to answer questions we had, that they absolutely should have been able to answer.... they didn't know that a time of 13h30 meant 1:30pm... With so many people looking for jobs, I struggle to understand why they hire people that don't know what they're doing.

Bought a Nintendo Wii fit before Christmas. The on off switch was faulty. Called and was unable to…read morereturn to the store due to Covid. Brought it in to the store as soon as Covid allowed and I was told it was past the 30 day warrantee. All I asked for was an exchange or repair. Walmart or Costco from now on. VERY displeased with product and service!

We contacted Larry for help with our personal laptop. He came to our home, took time to understand…read morethe issues we were experiencing and was able to resolve them for a reasonable price. We highly recommend his services.

Really fast and efficient service.You don't even have to leave your house depending on what is…read morebeing done. I would totally recommend this company to fix any computer issues.

I was surprised at the speed that the computer tech showed up to my house, and how quickly he was…read moreable to fix my wireless network problem. I should have called them first instead of wasting my own time frigging around with it!

I had a bad experience with my computer being fixed here but Mike the part owner rectified…read moreeverything by calling me and replacing my mechanical hard drive with a solid state one for my original payment. I would recommend Brilliance Computers to my friends. Thank you Mike

I needed a used desktop PC in a hurry. They didn't have exactly what I wanted, but they got one…read moreready in ninety minutes flat. Thank you!

Dean is extremely helpful and patient. We will definitely be calling him again. Highly recommended!read more

Six months ago I first met Dean for help with a blown hard drive. His repairs were perfect,…read morereasonably priced and he explained every step he was taking. My computer worked better than ever, until now, but nothing to do with his work, but more the fault of Microsoft. I run Windows 10 which I find fine, BUT Microsoft decided I need Windows 11 and installed it without my authority. Many of my apps dont work with !! so I tried to revert back to Windows 10 which I have done before. This time I got the blue screen of death upon startup, and seemingly no way out without my Authorizing Key, which of course I didn't have. so again I called Dean. As usual he performed his magic and was able to located them very promptly and again I'm up and running with Windows 10. Dean is extremely knowledgeable, helpful and a pleasure to deal with. I am ok on computer knowledge be he is a "Computer Guru" and I would highly recommend him if you want things done right.