We had a great experience with ProTile & Marble and highly recommend this company…read more We were in the market for about 6 Months to have our shower stall in our master bathroom redone, it was about 20 yrs old and starting to leak, tiles were falling out, and generally just looked gross. We called several bathroom remodelers and got the run around a lot, this one only did plastic surround installs, that one seemed sketchy, etc. we had reluctantly settled on one, but every time we called we had to play phone tag with the coordinator and he wouldn't leave messages with any details just "hi, this is ____, call me back". They were asking for several thousand dollars for the work, but we didn't have a warm fuzzy feeling about the product we were going to get. In frustration, five days before starting work with that company we called Pro Tile just to make sure we were getting a good price. Chris came out the same day, walked through our concerns and heard our vision for the lay out. We told him we had a quote and just wanted to see where we were at. He told us he would draft something up and have it back to us the following day. From our previous experience with the other companies we didn't expect him to come through quickly. We were wrong. Chris came through with a detailed quote in under 12 hours. We were so surprised by his attention to detail we immediately dropped the other company even though Pro Tile came in with a higher quote. When we reviewed the quote to get started there was a misunderstanding on my part (I thought Tile was included in the quote) and Chris made it right on the spot. Demolition of the old shower started the following week, and progressed at a steady rate until we had to wait for the custom glass to come in. There was a lull in work for a couple of weeks as we waited on the glass and total work time took about 5.5 weeks. Though out the process the workers had access to our house, which initially I was hesitant about but as I met the ProTile employees and sub-contractors I realized that Chris does his due diligence in hiring quality employees. Everyone who came to our house was very personable and professional. Chris was in touch with us through out the entire project and updated us daily. If we had any issues or concerns he addressed them within 24 hours. We are very happy with the final product. We cannot recommend Pro Tile & Marble enough. We will definitely go through them in the future to see if they can help us on any project we have.

Pro-Tile & Marble completed two projects in my home and did a wonderful job! Extremely professional…read moreand courteous-- both projects were completed on time & came in at orig estimate. Very happy with the work, they really went above and beyond!

I called Sousa and Sousa Flooring along with a few other companies to get estimates for new plank…read morevinyl flooring. The owner was incredibly thorough and got back to me very quickly with an estimate. Based on their pricing and availability, I decided to move forward with them. and I'm so glad I did! Scheduling was a breeze. Communication with the owner was excellent from start to finish. He even guided me to the flooring supplier to pick out the material I wanted, and I pre-paid for the flooring directly through them. On installation weekend, the team showed up right on time. I had given them a four-day window (Friday through Monday), they impressively finished everything in just two days. Throughout the process, they kept me informed with updates and pictures of the installation -- which I really appreciated. The owner was attentive, professional, and clearly takes great pride in his work. Their customer service is top-notch, their pricing is extremely fair, and the final result looks amazing. I would absolutely use Sousa and Sousa Flooring again for any future projects, and I highly recommend them to anyone.

This company has it right! They were on time, offered a very fair price and did a great job!!!read more

Engaging Floor Boyz to refinish our hardwood flooring was one of the best decisions we made as we…read moreprepared our house for sale. After looking around on Google, I called the telephone number listed and was pleasantly surprised when Thomas, the owner, picked up my call. After talking with him for a few minutes, I had a really good feeling that Thomas was a gem, especially when he offered to be over personally to look over the scope of the project and to give a more accurate quote. True to his word, Thomas showed up and walked my wife and me through the refinishing process, discussed the best staining options, talked about a couple small areas that needed repair/replacement, and provided a timeline for him to perform all the work. He was also a great resource as we considered other flooring options in other parts of our home (tile for example). The quote he gave us was more than reasonable - since we were dealing directly with Thomas, who was the person principally doing the work, there wasn't any markup for "overhead". We really have had great experiences with locally-owned, small businesses in Jacksonville, and Floor Boyz was one of the best. Thomas showed up and you could tell that he is a craftsman who understands wood flooring and takes great pride in his work, which shows in the care and time he took to make sure everything was done perfectly. After just sanding, we almost wanted to stop because the floors (older parquet, white oak) looked amazing! It just got better after he stained the floors and then after all of the polyurethane coating, they looked and felt absolutely amazing. In the process, we got to know Thomas - what a great guy and father. We truly enjoyed him and looked forward to him being in our house to visit with him. He may not have a fancy truck, or a uniform, or expensive advertising trying to sell the customer, but Thomas and Floor Boyz do an amazing job! I wouldn't hesitate to call Thomas if I need refinishing or installation (whether hardwood or luxury vinyl product) of my floors and I know I'd be more than pleased with the work and the price!

From the minute I called Affordable Carpet & Blinds I have nothing but outstanding comments. Julie…read morewas super friendly and professional and responded immediately by scheduling to come out with sample the day I called. Just saying.... I loved that! Isaias and Erick showed up on tie and did an amazing job from the minute they walked in. Isaias offered to show me the carpet right off the back making sure that it was exactly what I ordered. He then got to work moving the furniture very carefully, ripping up the old carpet and pad, sweeping up, installing the new and vacumming. They then put everything back in its spot. He asked me to check to make sure that I was happy with there placement and the workmanship of the job. I cannot say enough about the excellent work and outstanding customer service from the first phone call. I highly recommend Julie and her outstanding installers.

Julie is super friendly, professional and quick to respond. She had excellent communication…read morethroughout the whole process. Isaias and Erick showed up on time and did an amazing job. My husband and I were super impressed from start to finish. They did the carpet removal and install in such a timely manner. It looks beautiful and we are very happy. Thank you Julie, Isaias and Erick!

Pete came out today to quote on several possible patio/screen room projects. He was on time,…read moreprofessional and provided valuable insight. I would highly recommend Schnorr Home Improvements. They will do the project right, I'm sure.

Highly recommend Schnorr! They did a beautiful job on my sunroom and everything is exactly how I…read morewanted it. For each phase, from planning to completion, the person(s) sent out to us were expert in their field. The quality of the materials and the craftsmanship is excellent. They answered questions, followed through with every aspect and followed up afterwards to ensure all is well :) So happy I chose Schnorr!

From quote to job completion, Nexus was hands down one of the most professional contractors I've…read moreever worked with as both a homeowner and real estate investor. Leo was very responsive, pricing was fair, scheduling was easy, they completed the work within the time frame that they said it would take, the quality of the work performed was top notch and the cleanup post job completion was very thorough. I highly recommend Leo and Nexus!!!

Leon and crew did a great job. I contacted him via the Yelp component and we scheduled a date for…read morehim to check out the job. He showed up on time and evaluated what needed to be done. Leon is very personable, pleasant and enjoyable to engage with. Within a few hours he had sent me a quote. I believed that it was a better quote than I had received from a second company, so I decided to go Leon. I contacted him and we set a date unfortunately, Milton the hurricane interrupted us, so we had to postpone one week. However, they showed up on the date and time expected and completed the job in less time than originally thought necessary. I want to mention one of the workers Isadora, the only young woman on the crew she was their translator and very sweet the rest of the crew did not speak English but, their work spoke for them. If I had to do another remodel I would choose Nexus and Leon. I do believe Isadora deserves a little bit of a raise for being there translator, but that's just me LOL.

Awesome communication Quick response…read moreCame out to my home. Very respectful. Did full day of work. I felt perfectly comfortable with him being a woman alone in my house. He did a great job and remember people you only get what you pay for. He did a great job.

Was requested to fix the floors but made it worse then left the mess for us to figure out. Quoted a…read moreprice they knew they wouldn't be willing to accept. Took up unnecessary flooring and even ripped up baseboard for no reason! 10/10 would never recommend.

TLDR: I would not recommend them based on the terrible workmanship and unprofessionalism. They have…read moreno respect for their clients. I got multiple second opinions and they were shocked at Franks "work", quoted me over $7K to fix and re-do it all. Apparently they deleted their google profile because they had so many bad reviews coming in so I will post my review here too. Very shady behavior! I originally left a 1-star review and was quickly contacted by Frank's partner, Robert L. He claimed my review was unfair because I didn't allow them a chance to fix the issues. Despite giving them a second chance, they failed again. I was left on read and to make matters worse, someone from their team texted me, calling me "beautiful," making me uncomfortable. Lack of Research and Initial Red Flags: I take responsibility for not researching this company thoroughly. The warning signs were there, and I should have trusted my instincts. I still don't know if they're licensed or insured since I couldn't find them on sunbiz.org. They ask for 50% upfront -- something other contractors later told me is a major red flag. Communication Issues: This company's communication is awful. Their excuses? "We're busy. We have many projects." A quick text takes seconds, especially after taking a large upfront payment. On day 2, they no-called, no-showed without notice, leaving us confused. My husband contacted Frank, who said he was at urgent care with his son due to asthma. I later learned from other upset clients that he used the same excuse with them. Emergencies happen, but failing to notify clients is unacceptable. No showing, and arriving later than promised is the norm for them. A late start is one thing; poor communication is another. During prep their workers moved our belongings without supervision, leading to broken items (magnets, knick-knacks, houseplants) and missing ones - our bathroom vent disappeared and was never reinstalled. We had to buy a new one. They never told us about the damage or missing items until we confronted them. Unprofessional & Suspicious Behavior: I came home to find an empty cookie wrapper from my pantry on the floor -- someone ate my food. Our garden hose, which they used vanished from my home. After my husband texted Frank, demanding its return, the hose reappeared the next day but no explanation why they took my property with them. They also used our step stool, left it covered in paint, and didn't clean it. Lack of Transparency: The contract lacked key details -- no start or end dates, not even an estimated timeline. We were verbally told to leave our home for 2 nights, I knew that wasn't enough time, but we ended up displaced for six days. That would have been fine if they provided updates so I could plan for my dog and job. Any attempt to get updates was met with vague, unhelpful responses. They promised to repair and fill holes per the contract, but that was NOT the case. Terrible Workmanship: I am embarrassed by the results. Multiple professionals told me it looks like a beginner's work. There was paint and debris on our $3,000 couch, on my father-in-law's guitar, on our living room TV, and on our walls throughout the house. The job looks rushed -- globs of knockdown texture, rough patches, and visible popcorn texture remain. Light fixtures were installed incorrectly, creating more work for us. Final Results: This experience was a nightmare -- broken items, poor workmanship, and unprofessional behavior. Learn from my mistake: YOU GET WHAT YOU PAY FOR. I DO NOT RECOMMEND THIS COMPANY. We tried to give them the benefit of the doubt, we paid on time and were understanding, yet we were the ones screwed over. Giving them a second chance, I knew I was wasting my time. They play the victim but if they truly cared, they would have done the job right the first time -- or at least shown genuine effort and respect for their clients.

Do not make the same mistake I did. You can see the major…read moreissues in my screenshot; constantly late, leaving windows as well as my door open, leaving my hose running, and using my household cleaning equipment (mop, broom, and vacuum) They claim to have removed all of the tape but I'm still putting noticeable sized pieces off of my walls, and a vent cover is missing in my dining room. My pantry was not painted after priming, in which the partner, Robert, saw as he was the one to place the door to be reinstalled. I brought up the paint peeling and he said "there's nothing you can really do about it, you'll just have to repaint." My indoor broom was left outside as well as my indoor doormat. Drinks and black&milds were left outside my front door when they left, and 8 trash bags and 2 buckets sat in my yard for over 36 hours. He claimed to be there the last day out of "the kindness of his heart" when in reality it's because I had already paid. Not worth the money I paid, not worth the time I was displaced from my home, not worth the stress of missing work as an active duty military member because they couldn't keep up with their punctuality. I was told to let them know if there were any other issues but I rather handle it myself at this point than deal with them 1. Not answering the phone, 2. Not showing up on time, and 3. Not completing the job I hired them for. If you're looking for professionalism and quality, move around.