The dentist and the dental hygiene staff are great. HOWEVER, their business and administration is…read morejust awful. Effective July 1st, they removed themselves from all insurance so you are expected to pay completely up front. I received no communication and was expecting my insurance to pay for my treatment. I had an appointment scheduled for June, but when my car broke down we moved it to July 18th. Suddenly I had to pay almost $500 out of pocket with no notice. I questioned why my insurance (that paid for things in April) was suddenly not paying and they informed me then that they were out-of-network for all insurances. "Oh you'll receive a check from your insurance after we submit the claim" Well that's not helpful in any regard. Thank God I'm not longer living paycheck to paycheck anymore because how else could I just drop $500 without notice? Ironically when I got home I had a letter from my insurance informing me of Stowe removing themselves from their network, but still has received no official communication from the office itself. This is not the first time this happened either. I switched insurance companies to remain in network with Stowe Family, but they never informed me until after the fact. I moved two years ago and I didn't want to switch dentists since the medical staff are great. However I cannot see myself driving an hour to pay hundreds of dollars out of pocket with no warning anymore.

Been coming here for nearly 20 years, always have a good experience. Staff is friendly,…read moreknowledgeable, timely, and make me feel comfortable despite my fear of the dentist.