i've been going to this urgent care since i was a freshman and they have always been the KINDEST…read moreladies ever! i literally have shown up here all kinda of battered and ill and upset and they always treat me so sweetly.

I had a very disappointing experience at this location. I came in with a severe headache that had…read morelasted several days and was feeling light-headed at times. After being taken back, my temperature and blood pressure were checked and I was told they wanted to do flu and COVID tests. The nurse performed both swabs in the same nostril at the same time, and they were done very quickly and did not seem thorough. After that, I was told another staff member would be in shortly, but no one came. I waited alone in the room for about 30 minutes with no updates. When I stepped out to ask how much longer the test would take, the response I received felt dismissive and unprofessional. When someone finally returned, the exam was very brief. A flashlight was shined in my ears, I was asked how much Tylenol I was taking, and I was told to take more and buy Sudafed. No clear diagnosis was given. After spending over an hour there with minimal evaluation, I decided to leave and went to another urgent care in Blowing Rock. At that clinic, I received a thorough evaluation, was diagnosed with a sinus infection, and was prescribed an antibiotic and steroid, which addressed my symptoms. I understand urgent cares can be busy, but the lack of communication, limited exam, and dismissive attitude made this experience very frustrating and concerning. Do not recommend.

App state medical may actually be worse than VA health care. It was beautiful that I had to…read moreschedule an appointment with them at 1230, they tell you to get there 20 mins before. WHICH I DID, actually 25 mins before is when I got there. Checked in waited. Sat until 1230, cool my name should be called at any point. 1235 I go up and ask if they know anything about when I'll be called "they are coming back from lunch your name should be called soon" okay cool! Sit down. 1245 comes around, "I don't jnow why they haven't called you yet, have a seat and I'll figure it out."...... ONE O CLOCK 30 mins NOW AFTER THE APPOINTMENT, "We don't jnow why you haven't been called. It went to pink now it's blue again would you like to speak to the supervisor??" Now I have to wait to speak to her, and OBVIOUSLY I look like I'm pissed off, and this older lady seems so sweet. IM CONFUSED ON HOW TO ACT BECAUSE IM NOT A MEAN PERSON AND APP STATE MEDICAL MADE ME MEAN. Again now she's looking for an apt for me tO be squeezed in because they can't fit me anywhere AT 110 I give up the fight and say I honestly would rathEr drive hours for medical through the VA and get "treatments" done by then, then actually have to wait so long that I will have to miss my next class. SAVE YOUR MONEY, don't get health care thru app state, it's actually the biggest joke. EDIT: alright, I came back since they ended up messaging me and a saying that I could get a better apt the following day, although I was upset from the day before the medical staff there where very nice and the appointment was smooth, I think things where handled very professionally for my second time. So I changed my rating to 3 stars now.

I see why this place only has two stars. Trying to speak with the scheduling department is…read moreabsolutely the worse and frustrating experience I've had in a long time. On top of that they won't allow one other person your husband to come into the waiting room and wait while you have a procedure. They would prefer that they stay in the car and sweat to death and then get admitted for his stroke. The scheduling department keeps you on hold and transferred you endlessly. My husband had a appointment for 2 o'clock today and he was there early and it took them 45 minutes to call him that is just unacceptable. Being transferred for three days trying to get scheduling is unacceptable. Telling me my husband has to wait in a hot car while I have a mammogram is unacceptable Denise Andrews

Good knowledgeable doctors and nurses very helpful people not long to my appointment. It's a…read moregreat place to!

Far too much confusion from the staff. All my personal information was lost in their system. They…read morealso booked me for an MRI at a location that does not have an MRI machine. Joke of an institution.

This place is FANTASTIC! Provider is awesome!! I don't have insurance, so I was a little worried…read more But the bill was only 120. Very clean office, the front desk guy was very helpful. No follow up bills like the last place I went to. I would highly recommend this place, if I could give more than 5 stars I would!!