I would highly recommend this medical center. The service there is beyond what YRMC would or could…read moredo. I went there and my wait time in the waiting room was no more than 20 minutes in fact I didn't have all my papers filled yet when they called me to go to exam room. They asked all the right questions and come up with a plan according to my symptoms. They did CT scan, blood work, X-rays, and ultra sound for possible blood clots in my legs, along with a breathing treatment for my COPD. With everything they had done I was offered to stay the night or go home. I chose home but in all I was there about 4 hours. YRMC made me sit in waiting room 4.5 hours and I was never taken to exam room I got up and walked out.

From the phone call to set up services, to the end of my appointment, was nothing but exceptional…read moreservice. The receptionist who took my request for a new patient appointment was a joy to speak with. Her warmth could be felt over the phone. The office itself is gorgeous, and easy to access. My hygienist was friendly and very easy going on my teeth, as I hate the scraping feeling. She gave me solid recommendations for doing a little better on my tooth care and was informative. The dentist himself was very reserved when I met him, but polite and kind. He did his exam and recommend a consult service but in no way did I feel pressured to have to follow through with it. That was a nice gesture. Overall, really quite happy with my first visit and looking forward to future visits.

I have never minded going to the dentist but I love this one! From the nicest front office staff,…read moreLaura and Gia, to the absolutely best assistants in the back, Kayla and Lorena! Dr. Amato is a sweetheart, that does right for his patients. Dr. Jeff, the newest hottie there, is also very sweet, If your teeth are hurting, hurry up and get an appointment! I also want to mention the place is beautiful! Every window with, of course, a stunning view of West Jefferson!

had 2nd Total Knee Replacement with Dr. Anderson. The quality of care was top notch from the intake…read moreto the home care. The OR nurses worked like clockwork and so did the anesthesiologist and his colleagues. They had a sense of humor and talked with me like I was a member of their family. Just hung up with receptionlist Sarah who knew my concern about needed upcoming pain relief. Instead of me waiting a few days to refill script she took the liberty of sending it to pharmacy immediately. They focus on making the tough recovery as easy as possible! Whew!

Caring and honest they don't sugar coat any information that they give you concerning your health…read more Dr. Anderson and his assistant Jacqueline are the best orthopedic specialist In their field!!! I have had both knees replaced since October and this is life changing for me. Sometimes there is a little wait at the office but very seldom is it long. Jacqueline always returns my calls when I have questions. Everyone at this office is caring and very knowledgeabl. You receive the best care possible here at App Ortho. Dr. Anderson is a life changing surgeon!!

EXCELLENT patient care! The QUALITY of care is outstanding!!…read moreThe office is very clean, very modern The staff is overly kind, and truly care about the patients Dr. Schlake and Dr. Willis definitely have an excellent bedside manner! We would absolutely recommend this office over any we have been to before. None even come close!

We've been patients since we retired three years ago// have been very happy with all services,…read morefrom lab tests, to referrals, efficiency, and encouraging staff at all levels. We've had some major health issues along with 'maintenance'.

I had a very disappointing experience with AppFamily Medicine. I recently visited their office…read moreexpecting a simple refill of a long-standing 20-year prescription. Instead, I was given a different medication to try without filling my long stand prescription. When I followed up to request the original prescription be reinstated, I was told I would need to come back in for another visit--despite already having been seen. Seeking clarification, I asked to speak directly with the medical director. Instead, I was contacted by the clerical office manager, who was not qualified to discuss or make decisions regarding my medical care. I reiterated my request to speak with the director, a licensed provider. I was told by the office manager, that even when I was seen again, they would not be refilling my prescription--again, without proper clinical justification or involvement from a licensed physician. This experience left me feeling unheard and dismissed. It further eroded my confidence in this offices trading and clinical expertise. I expect a healthcare provider to handle medication management with professionalism, transparency, and respect for patient history. Unfortunately, that was not the case here. I will be filing a complaint with the North Carolina Medical Practice.

Great drs. We had really been discouraged with our family physician. We were driving from Lenoir to…read moreBoone for all of our visits. We would have an appointment with our physician but end up seeing a nurse practitioner due to overbooking or other reasons unknown before we arrived. My husband and I were both hospitalized within two months of each other. We went to Caldwell Hospital in Lenoir via the emergency room both times. We each had a condition that should have been diagnosed months before but was not. My husbands stay lasted eight days. Mine lasted three! We were referred to Dr. Aaron Goodwin at Robbins Medical Park. What a blessing. The office staff is very attentive. Our calls are always taken. We are called back right when needed. Our appointments are scheduled in a timely manner. They also have an urgent care At the same facility. We have been his patients for almost two years. We are still very pleased.

Great doctors!!!! However, when calling in to make an appointment--good luck. They rarely answer…read morethe phone, and when/if they do, it has already rang 30+ times.

From the front desk to speaking with Ms. Williams, this is by far the only doctors office that does…read morenot treat you like a hamster on a wheel. Direct and upfront communication with so much understanding. They really helped me get the care and attention I needed when I needed it most!