Mercy Clinics are so easy to work with and the staff here is always top notch!! They are all very…read morefriendly and knowledgeable and make sure that you are well informed to anything going on. Really easy to ask questions and they give you plenty of time to make sure all of your concerns are taken care of.

Very professional care at the Clinic and at Urgent Care. The front office staff are very efficient…read moreand Dr. Mitchell and her nurse are very caring.

The nurses were very kind, thoughtful and friendly. The hospital is also very clean and there's…read moreplenty of places to relax and unwind while you're waiting.

I went to the ER with severe back and stomach pain. I'm having a 6th back surgery soon and have had…read moresurgery to remove 1 foot of my colon due to a blockage. I told them I had the same symptoms as I did before that surgery. After waiting 4 hours where at one point there were only 3 other people, I finally left without being seen. One couple was still waiting and they had been there 6 hours. Another woman had been there about the same amount of time. She was very concerned about getting home because she came by ambulance and was in a non-folding wheelchair. One nurse was extremely rude to her and said the place they use to give patients rides home in a case like this was closed and asked if her family could get her. She said no. She was shaking and panicking. I tried to find a business that was still open and had no luck. I then asked on Facebook if anyone could help. A very nice woman agreed to drive from Ankeny to give her a ride! I went to the nurse and told her I found her a ride only to be told they had one for her since she had finally been taken to a room. Why this wasn't explained to us is beyond me. It would have saved this woman from panicking and me from spending an hour looking for a ride for her.

This place is great. ----The medical care. The knowledge…read morebase. The staff. The expertise. The relief. I highly recommend ‼

Nice family friendly place that works with kids, as well as adults. See pics. Friendly staff…read more Clean. Lot parking. Marcy'sDinerTantrumScale 5/5- NoScreamingKids

I was scheduled with a provider and called to see if there was a female provider that I could see…read moreinstead, so that I felt more comfortable. I was advised there was not a female provider that I could see. When I mentioned scheduling elsewhere with a female provider, I was advised that I could no longer see the provider I was scheduled with at this clinic, and would need to pay $200 for canceling my appointment that they made me cancel because I was uncomfortable. The receptionists are very rude and unprofessional. Once you mention going somewhere other than to their clinic, they treat you terrible. I would advise going LITERALLY anywhere else.

I've been treating exceptionally well by all staff. Dr. Jennisch is great at working with MDD. I've…read morebeen seeing him for well over 10 years. He's very kind & empathetic. I'd highly recommend their practice.

The care and customer service my daughter and I have received from Pure Wellness has been…read morewonderful!! I feel great and I can tell the difference in my daughter's sleep and attitude.

The best in the business!!! I have never felt better! Doc is great. The ladies are friendly and…read morevery efficient keeping the office running smooth.

Dr Tom is wonderful! He is so compassionate, caring, and has helped me so much. My headaches and…read moreneck pain are completely gone! I highly recommend him! His office staff is great too!

Friendly service but definitely needs to update their practice. Drop table and a vibrating tool is…read moreabout the sum of it. Did nothing but cause more pain in my lower back. After the 3rd visit I left as nothing was being done to help my situation. I wont go back till they update!

One day I came across a post online of protesters outside Planned Parenthood promoting abortion…read morepill "reversal" treatment. I did some research and, out of curiosity, decided to call the hotline to see if we had a clinic in the area that offered this "service." They connected me with Innervisions Healthcare. If you're exploring your options, please know that Innervisions is a crisis pregnancy center. I did not speak to the provider they referred me to because I didn't actually need support. I'm leaving this review so others know what to expect before going to this place. These organizations may seem neutral, but many are designed to discourage abortion and can be misleading. Please do your research.

I was treated as though I was a child. Superficially, the staff were courteous and gentle, but in…read morereality they pitied me. Their behavior did match their stated intentions. They were unable to tell me how they are funded. They insisted upon a pregnancy test for someone well into menopause. Each time the RN providing care entered the room, she was wearing one more religious symbol. The test results would be ready in a week. Most places take only a day or two. They refused to give results over the phone, when asked to do so. At the end, the RN, with her religious medallions, requested prayer with me. I went for healthcare--not to be prosyletized to. I will never recommend them.

I needed some continued care after hospitalization. I feel very lucky to have chosen Cedar Ridge…read moreVillage in WDM. Beautiful facility and very clean and modern. All staff, from the transportation guy that picked me up from hospital to being greeted at the front door, I felt cared for and comfortable. The PT and nursing staff were very friendly and professional. I'm happy to give. 5* rating. I'm hoping if I need extra care in the future I'll be there again. Even the other residents were so nice!

Not a good or safe place to take your loved ones. Management keeps leaving (6 in a matter of 2…read moremonths) The one's that are left ED & DON are the reason all other Managers have left. EVERYTHING gets swept under the rug. DON is an unprofessional Bully, who should not be in that position, and the Executive Director sits back & has her head deep in the sand. It's such a beautiful facility too, but I would never have my loved one at this facility, as long as those 2 women were in charge. It is actually very sad that Pivotal Health hasn't gotten more involved with these obviously important issues! They know what's happening at CRV, but have also turned a blind eye to it as well. Very short staffed!