I have been at this facility twice, had an appointment each time. I saw Dr. Kelsey Barber and will…read moredefinitely be back. She was so knowledgeable and kind. She actually listened to me and offered advice. Thank you!!

Completely wasted 3 hours of the day for absolutely no help from the people who say they're…read morecaregivers. It's a joke and if you can avoid this place I recommend that you do.

Dr. Head was my choice for a second opinion, after a very stark and I'll informed visit with my old…read moreOB. Dr. Head was much more informative, much more compassionate, and took her time to answer my questions. I never felt rushed, and she went out of her way to make sure I was comfortable and leaving with the information I needed, to make the right choices for my family.

I read the negative reviews and thought it was only fair to write an accurate review of my…read moreexperience. I'm a new patient. Overall, my annual exam experience was positive - no complaints. Let's be honest, it's not like any woman really enjoys her annual exam. The receptionist was friendly. The nurse was courteous. Dr. Fleming was knowledgeable and professional. I had been going to my prior OB for over 20 years, but Alcott is in my own backyard so I thought I'd give them a chance instead of commuting to Lakewood. I'd recommend visiting their website before your visit and filling out the necessary paperwork ahead of time. This will expedite your visit. I did this prior to my appointment and was in and out of their office in less than 40 minutes. I'll be returning next year.

I am frightened to see that Dr. Fleming is still practicing. I was a patient at your despicable…read morepractice over two years ago. Now that I'm pregnant with my second child and receiving a far higher level of care, I wanted to reach out to your practice and once again express my frustrations and concerns, in the hope it may literally save a life of another baby. Because you are (hopefully were) so grossly disorganized at the time my appointments were constantly being cancelled WHEN I arrived at your office. My job was beginning to dock my personal time for these, and due to the fear of not being able to make a living I was forced to schedule my appointments with Dr. Fleming ONLY. She was grossly inattentive. My fetal (belly) measurements were done with a tape measure, and taken by an incredibly inexperienced intern. Often, this intern was unable to locate my babies heartbeat on the out of date monitor being used as well. Dr. Fleming was NEVER present for these interactions with her intern. I understand from mothers in the area that this practice still takes place; how can this be considered even mildly acceptable? At approximately 20 weeks pregnant I was told I was "measuring small". Because (and Lord, I hope this has changed), your practice had no ultra sound technician on staff at the time that was available for at least a week, I had to have an "emergency" ultra sound within the Platte Valley Hospital that I was then charged $1,200.00 for without being told it was outside of our network. The results of this ultra sound were that my baby was "small", but that there was not yet a need for concern and that an "eye would be kept" on my growth. Again, Dr. Fleming never personally measured my belly. I was never given a follow up ultra sound. Not once. She barley even spoke to me at appointments. Finally, at the end of my pregnancy I ended up getting a severe upper respiratory infection. I was vomiting severely. I had a fever, and was obviously dehydrated. I was concerned about a lack of movement from my baby. I called Alcott. I was told that no, I could not be seen. I was literally not allowed to make an additional appointment. I called Platte Valley; at this point I was literally laughed at by one of the labor and delivery nurses who told me that I could come in when my contractions were 5 minutes apart and not before. I wasn't even full term. I was scared, sick, and being refused care by your practice and the hospital. I want to know even several years later how Dr. Fleming or your practice justify treating a new mother, or any human being this way. Thankfully, when I called an urgent care that day trying to receive some kind of care I was directed to St. Josephs midwives downtown. And thank God. They told me to come right in. I was given an IV of fluids, diagnosed with a severe upper respiratory infection and dehydration, put on a fetal monitor, and taken care of. I switched doctors IMMEDIATELY. At my first appointment, I was given an ultra sound, because unlike your practice they had the resources and technology to take care of pregnant women. My baby was too small, and not by a small margin. I was sent to a specialist, and had to be induced one week early. Had I stayed at Alcott, no one would have even noticed. No one has cared any time I complained. Shortly after she was born my daughter was diagnosed with a congenital heart condition. If I had stayed at your practice she literally would have died. This has bothered NO ONE with your practice. Dr. Fleming is STILL sending her intern into patient appointments to "take measurements". At my new doctor with my second pregnancy, they've done an ultra sound EVERY TIME. I want to know how you get away with staying in business. I genuinely do. And I hope someone with half a soul gets a hold of this email and shuts you people down.

Dr Weber and his team are outstanding. Great care, informative, friendly and shows they care…read more Dr Weber is not quick to do surgery, but offers suggestions to try improve the knee before knee replacement.

Both times I've been here l've been seen by truly amazing providers and MA's. They make you feel…read morevery comfortable and go above and beyond.

I cannot say enough good things about the doctor here--truly compassionate, knowledgeable, and…read moreexactly what you'd hope for when going through something difficult. Unfortunately, the front desk staff is the complete opposite and has made my experience here extremely stressful. Over several days, I tried to get paperwork that was important and time-sensitive. Instead of receiving help, I was met with condescending remarks like, "You need to give us 7-10 days to do things," and, "We're busy with patients." I understand a medical office can be busy, but this was not a complicated request--it was something that could have been handled quickly and easily. The dismissive and unkind way I was spoken to was the last thing I needed while dealing with a miscarriage. It is heartbreaking that a wonderful doctor is surrounded by staff who are so unprofessional and lacking in empathy. The front desk is the first point of contact, and when they treat patients this way, it tarnishes the entire experience. The doctor deserves better representation, and patients deserve to be treated with respect and compassion--not as an inconvenience.

I have been seeing Dr. Min since 2021 and never had any issues until this past August, when I went…read morein for my annual visit and voiced my concerns about my Nexplanon and wanted to hear other alternatives for "long- acting" birth control. She was quick to recommend the Annovera ring, which seemed like a perfect fit until my PSYCHIATRIST informed me that Annovera heavily increases the side effects of my other medication. As Annovera is a newer form of birth control, I didn't blame Dr. Min for her lack of knowledge on the side effects of it, but it did seem extremely fishy that my psychiatrist was more informed about this birth control than my very own OBGYN. I saw Dr. Min again a few months later and once again expressed my concerns with the ring and she essentially doubted the information my psychiatrist had given to me. In the end, we settled on getting an IUD put in, which I was already hesitant about. The day prior to the procedure I just happened to skim through the pamphlet and fortunately saw the risk factors that clearly states do not use this contraceptive if you are allergic to barium sulfate. I only have ONE allergy and Dr. Min just completely neglected to even look at my chart to see if this was the right fit for me. I have had a near fatal reaction from sulfa and the fact that Dr. Min was so willing to insert exactly that inside me with no concerns for my wellbeing has made me lose any trust in her, and frankly it is not my job nor my psychiatrist's job to be informed about the side effects of birth control. This is extremely negligent on Dr. Min's part and i really hope no one else has to deal with such unprofessionalism.

Can't even get a same day sick appointment in person for strep throat or possibly something worse…read more How am I supposed to get diagnosed if I can't be physically seen for testing? You can't get appointments for basic things right away they'll probably have your appointment set up for a month out. Ridiculous.

My previous doctors office closed and I was able to get an appointment within a week of calling…read more Check-in was quick and problem free. Allison Jameson and Tracy were kind, pleasant and informative. I passed out while getting bloodwork done and they were attentive, patient and understanding. I expect people in the healthcare industry to be all of those things but am often disappointed.