Everything started out great. Then he told his assistant to…read morecall in a barium swallow. 9 days later, and nobody has called. I called Hartford Hospital and UHC. Nobody had anything from Dr Andrews. I waited until Monday.... still nothing. I called UHC, and they called the office. Nobody picked up so they left 2 voice mails. That triggered the test. Now, they are ignoring me to for a follow-up appointment? 3 radiologist, told me to eat puree until I see him, yet nobody will answer me in the online portal. Contacting my primary to see what he thinks I should do. Healthcare is a mess and I'm sick of being kicked to the curb. All I did was show up to my appointment, the staff is awful and now, I'm left with no ENT to tell me how to proceed? I need an endoscopy according to the test results. There is an "arch" that is "rare" and a "delay" in swallowing. Italian Ice and yogurt...Losing weight. Disappointed.

Dr Andrews is just what I was looking for! I was nervous to try Botox but wanted help with my deep…read morelaugh lines. We had a great consult - his recommendations to start slowly and just in specific areas to make sure I liked the results made me comfortable. I LOVE the results and really appreciated his patience with all of my questions. Highly recommend!!

He did my extended tummy tuck in January and he is good. He is a stapler weilding magicians.read more

As a patient I am furious with this healthcare provider and its establishment. The doctor (Cech)…read moreperformed an amazing procedure. My experience with this office has been horrendous. To start, l've been sent back to work post op, WITHOUT receiving a check up, and let alone, I was not notified of my return to work date. The staff has horrible communication not only with myself but within the office and their staff. I say this to say the least, this office has violated my HIPPA rights by misplacing forms with sensitive and personal information numerous amounts of times! Then goes on to blame the patient for their idiocy, carelessness, incompetency, egocentric attitude and behavior towards the patient when confronted with their immaturity and failure to uphold my rights as a patient, the terrible customer service, OVERAL UNSATISFACTORY

The staff is great. The doctor is very understanding and accommodating. They have helped me so…read moremuch with my eczema Deb Abbati

Office staff was incredibly rude. One of those places where no one will acknowledge you even as…read moreyou're standing at the desk. I mentioned this behavior to the medical assistant, and she must have said something because as I was making my follow up appointment, the girl at the front desk, slouching and smirking, still couldn't be bothered. Now that I've seen the other reviews, I'm out of there asap.

I see a lot of 5 star reviews & perhaps Dr. Castiglione is wonderful to most of his patients. I was…read morenot one of the "most". I write this review because I truly don't want what happened to me to happen to anyone else. I went for a consult with Dr. Castiglione on the reference of another surgeon. I was having 2 major procedures done at the same time. The first was a highly complex hernia repair performed by another surgeon. That surgeon referred me to Dr. Castiglione. On the day of my consult. Dr. Castiglione came in, looking at my chart & asked what I was there for. We went over my case & Dr. Castiglione made a point of indicating that he saw I had seen another surgeon in the practice. I explained that the hernia surgeon had referred me to Dr. Castiglione because they had done these surgeries together before. He made a quip about knowing how the hernia surgeon worked & then proceeded to take photos of the area he would be working on. During the photos Dr. Castiglione said he may not be able to "save the bellybutton" that I might lose it because of the complexity of the surgery. I told him I would prefer to keep it if that was at all possible. He replied that the belly button had no purpose. There was no other discussion, no other consulting about the surgery, what I might expect from the outcome, nothing. I felt very dismissed. On the morning of the surgeries, Dr. Castiglione came into my holding area as though I were part of the assembly line. He quickly drew lines on my abdomen stating again that I may lose my belly button. I reiterated again that I hoped I could keep it. He looked put out. The day after surgery one of Dr. Castiglione's PAs came by to see me & informed me with no preamble "he couldn't save your belly button" I responded "ok" because, really, what could I do at that point. After discharge from the hospital, I developed an infection. I called Dr. Castiglione's office & also send photos of the incision. It was a weekend & I was told I could go to the ER but if I wasn't running a fever & wanted to see Dr. Castiglione, they could get me in right after the weekend. Since I wasn't running a fever I waited until after the weekend. I went in to see Dr. Castiglione, with my husband who came into the exam with me. Dr. Castiglione had a very cavalier attitude about the infection indicating that this "sometimes happens" and it "just needed to be drained". He then proceeded to quickly poke three holes into the incision with a sharp object. He then began to press on my abdomen releasing fluid from the newly poked holes for a few seconds. He instructed me to take a shower after I got home & press on my stomach to continue to release the fluid. He also prescribed antibiotics & told me to follow up in a week. When I stood to leave I was soaked & there was a huge slippery puddle of fluid covering the floor & the freshly poked holes in my stomach began leaking fluid like a running faucet. I had to ask for someone to come back & help me with some sort of covering to keep me from draining all the way home. When I went for the follow up, the holes he had made were now 3 gaping wounds. I brought my daughter in law, an RN familiar with wound care, with me. She questioned the doctor about caring for my wounds & when we clarified that she is a home visit RN, he responded that in his experience visiting RNs didn't understand wound care. She was professional & suggested a course of wound care & he agreed. Two days later my daughter in law suggested I seek out a wound care doctor. I ended up in would care for three month requiring a wound vac because the incision would not heal where Dr. Castiglione had poked & opened wounds. At a later follow up with Dr.Castiglione, he told me I had "over reacted" with the wound care & "it was not necessary". I would never recommend this surgeon to anyone. His cavalier attitude & negligent care are not worth the price you pay in mental, emotional & physical damage. I will need another procedure to fix the damage this surgeon has left.

Dr. Lillian is a delight, professional and personable.read more

I went to Dr. Overman for Botox of my elevens. While I was there, she asked me if I clench my jaw…read moreor grind my teeth. She could tell by my appearance that this was an issue. I have a night guard, but never use it because it makes me clench more and I wake up with an aching jaw muscle. I have had broken teeth and broken crowns because I clench and grind while I'm sleeping. I was waking up with a headache almost every morning. Within a week of having Botox in my jaw muscles, my morning headaches were gone. I wish I had learned about this years ago because it would have saved me a bundle on dental work. Oh, and my elevens came out great.