Absolutely the best customer service we have ever seen!…read more We had traveled all the southeastern states looking at buying a brand new travel trailer. This was our first RV ever. We had seen everything from rude salesmen who may have been hungover to rundown travel trailers (when we had stayed we wanted new). We arrived at Bankston in Albertville and were greeted by David Tyler with a professional and immediate family atmosphere feeling. He was not pushy at all on anything, immediately asked what we wanted in a travel trailer and pointed us to the ones he had on the lot. We ended up making a deal that day. The process takes about a week to complete the paperwork and get the RV prepped for delivery and David made us aware of that upfront. When David told us everything was ready, we came in by appointment early Saturday morning. Their whole team tag-teamed everything. One guy took my truck and started assembling my EC2 leveling/stabilizing hitch and configured it to my truck how it should be. While that gentleman was doing that, David took our check and finalized the bill of sale. At the same time Lee started walking me around and explaining how everything and I mean everything worked, how to maintain it, and the things not to do. We had a few things we wanted fixed, and their team jumped right on it with no questions asked! We did find a few items that would take longer for repairs, they asked us how we wanted to handle it (never pushed us to take it off the lot) and worked with us so we can go use it for the season and then be able to call them to let them know when we could bring it so they could order everything needed, and then drop it off for the time he said it will take for repairs. While waiting, we also met Rick who was an older gentleman with lots of knowledge. To point out that they aren't trying to price gouge anyone, I purchased the same items I had saved in my Amazon cart from them and was over $70 saved by purchasing from Bankston. One item I was going to buy was a pressure regulator that had the gauge one it, upon putting it on the counter, Rick pointed me to a cheaper version if I didn't feel like buying the more expensive on. We were absolutely treated like we just bought Will Smiths $2M Class A when we only spent under $30k. I felt like we had the red carpet rolled out. Our family was welcomed and treated like family there. We will continue to go back to Bankston of Albertville for all of our RV needs and even a future upgrade if we need one! Thank you Rick, David, & Lee!

Take my opinion and stay as far away from the dealer as you can. All they want is the sale and…read morethat's were they end the relationship. Purchased a 2026 Bighorn 39FL from them, transported it back to Mississippi and when i went to open the slides, no good. Called the dealership, ask for a RV tech and was told one would call me back. Waited for an hour, in 90 degree heat with a wife on oxygen waiting to go in and sit down, but no one. Called to speak to Manager, told this store does not have one I would have to call Huntsville location. Called that location and transfered back to original dealership and connected to asst manager who after 15 minutes on the phone said "he dont have a tech to speak to me as they are out to lunch still. This was after 1pm in the afternoon and over an hour of waiting and still no one to help. I managed to grab a Mobile RV tech that was in the resort that I had gone to and he came over after seeing my wife having to keep going into the truck to cool down and plug her portable oxygen concentrator in, he was able.to trouble shot the problem and only charged me $150.00 for the fix. Bankston's asst GM called me and all she could offer is me using my warranty on the first day using my rv, which would have made is wait even longer for the fix. BANKSTON RV SUCKS, and they will never see me step foot in the door again.

I was staying at a nearby campground when I had an issue with my jacks, the folks at the front…read more office recommended JM so I called. I spoke with Jordan over the phone and he actually walked me through his to fix the issue myself. I'm somewhat mechanically inclined but when you're stressed and tired it helps to have someone walk you through the process. He didn't need to come out, I would have gladly paid for the knowledge and patience but he didn't charge me. That says a lot about his character and work ethic, it is very much appreciated.

Called him to fix an issue with the awning on my RV as it was out of alignment and rolling in wrong…read morewhich put the arms of the awning in sort of a bind. He came out and moved the anchor part attached to the RV over a few inches and charged me $150.00. He left and I attempted to roll the awning in a discovered that it was still out of alignment. I called him the next day a requested that he come back and do the job right and he said he would call me when he would come. That was 2 months ago. To date, I have not heard from him. He is not a trustworthy individual. Had to call another business who done the job right.

Outside service. Reliable and very professional. Very fair is an understatement. Highly recommendedread more

Do not expect this company to provide any timely service…read moreif something goes wrong. I purchased a brand new side by side from them. Recenty,I had a problem with it not cranking I called and the company said I could not drop it off because they' had mo room for it in their service dept. I was told there was a 4+ week backlog. ​if you purchase from them ,you should expect better than this.

These guys are helpful, thoughtful, careful, fast and reasonably priced…read more they can also work on new and old ATVs and they have Saturday hours. I've had two vehicles repaired here and service is excellent

Customer Service is bar none the best I've ever dealt with. Jim is very knowledgeable in his trade…read moreand will happily provide answers to any question that he can answer. If you are a Honda enthusiast, this is the man to talk to. Jim will promptly reply to emails. I typically get a response from Jim within the hour after sending in an email. Very nice and humble guy. He will work with you. Truly exceptional service and quality performance products. Jim makes performance pulleys for us old school b-series Jackson Racing guys.

I bought my son a really nice Nissan Altima from here. They are very very reasonable and the cars…read morethey have out there are great quality cars. Ryan helped us and he was very professional and mild manner, I didn't feel pressured to buy a car. They have a great family and I will absolutely buy another car from H&R motors when I'm in the market

My husband and I visited H&R in search of a large 3rd row SUV and found exactly what we wanted…read more Megan provided labeled envelopes with copies of all paperwork so I knew exactly where to look for tag and warranty information. Ryan stayed in constant communication throughout the buying process- even on his day off and after the sale! We truly appreciate the helpful team at H&R and are 100% pleased with our purchase!

This the best muffler shop around !!! His welders are top tier and Jeff has good prices. it's a…read morelittle way from my house but totally worth the trip .

I called around Birmingham pricing exhaust for my F150. I live in Springville and a coworker…read morerecommended Jeff's. I called on the way from work and was on the lift and done within 2 hours. I get compliments on my exhaust all of the time. Top notch and am still recommending them to this day.

Requested my wife's 2016 Buick enclave with a transmission issue to be looked at and diagnosed,…read moreover the phone before even seeing the car he stated it probably needed to be rebuilt and that he had done quite a few rebuilds of this type. I asked if he could look at it and give me a quote on what needed to be done. I waited a few days and called back in which he stated that he had the transmission rebuilt and was working on getting it back in, I was not happy. I received a quote of $5,080.00 for the work done. I had a quote from a different shop for a brand new transmission for $6000.00. I got the car back 3-4 days later and about 2-3 weeks later noticed there was a shudder in which he said on 2 occasions of bringing the car to him that he couldn't feel anything wrong with it, so wife continued to drive the car. The transmission lasted a little over a year and approximately 20,000 miles before it was shifting horribly and lost reverse all together. It was over the warranty period so I didn't even bothalling Kenny's back. We have had to let the car go back as we are still paying on the car and the loan we took out to have the transmission rebuilt, which with the quote I was given after the work was started I wouldve opted for the brand new one. This was and is the worst experience I've ever had with a repair shop.

Kenny is always my go to mechanic when automotive work is out of my skill set. I've had him rebuild…read moremy transmission in my truck, repaired my A/C among other things. Kenny always does a great job in a reasonable amount of time. Yes some mechanic work is expensive but he is always cheaper than the dealership.