I have had work done here on both my vehicles. Now I will not take them anywhere else. I don't…read morethink I have ever met a more honest mechanic. So if they tell me I need a certain thing done to my car...I don't have any doubts that it's the truth. I cannot say the same thing about the dealerships. sad as it is that's the truth. I would recommend this repair shop to anyone!

Truck broke down on 59 while I was passing through while traveling on a business trip. They…read moresqueezed me in quickly, replaced the necessary parts, charged me a very reasonable price. Very friendly, answered all my w questions and told me what to watch out for as I committed traveling. Very thankful to them.

Requested my wife's 2016 Buick enclave with a transmission issue to be looked at and diagnosed,…read moreover the phone before even seeing the car he stated it probably needed to be rebuilt and that he had done quite a few rebuilds of this type. I asked if he could look at it and give me a quote on what needed to be done. I waited a few days and called back in which he stated that he had the transmission rebuilt and was working on getting it back in, I was not happy. I received a quote of $5,080.00 for the work done. I had a quote from a different shop for a brand new transmission for $6000.00. I got the car back 3-4 days later and about 2-3 weeks later noticed there was a shudder in which he said on 2 occasions of bringing the car to him that he couldn't feel anything wrong with it, so wife continued to drive the car. The transmission lasted a little over a year and approximately 20,000 miles before it was shifting horribly and lost reverse all together. It was over the warranty period so I didn't even bothalling Kenny's back. We have had to let the car go back as we are still paying on the car and the loan we took out to have the transmission rebuilt, which with the quote I was given after the work was started I wouldve opted for the brand new one. This was and is the worst experience I've ever had with a repair shop.

Kenny is always my go to mechanic when automotive work is out of my skill set. I've had him rebuild…read moremy transmission in my truck, repaired my A/C among other things. Kenny always does a great job in a reasonable amount of time. Yes some mechanic work is expensive but he is always cheaper than the dealership.

10/10 these guys deserve to stay in business, fixed our power steering fluid leak in a fast,…read moretimely, and reliable manner. We appreciate the work you guys do and I will be recommending you guys to anyone who asks.

great guys helped us with trailer flat and even more on the spot last second with no appointment…read more Extremely recommend them!

I would recommend never going to Mavis…read more We went in for a simple oil change and asked them to look over the vehicle before we left for vacation. Instead, we were charged for the most expensive oil change they offer without clear explanation. On top of that, I was given a quote for almost $2,000 in recommended repairs right before we were leaving to go out of town. I didn't feel comfortable with what I was being told, so I decided to get a second opinion instead. I took my car to Ronnie Watkins, and they diagnosed and fixed the problem for less than $100. When my husband called to question something, the guy in the office was rude. When I went back in, he was just as rude and told me he didn't "put his hat on" to know what my husband wanted that day--but he also never asked me what we wanted in the first place. Save yourself the time and go somewhere else from the beginning. Ronnie Watkins treated me honestly, fixed the actual problem, and earned my trust. They will be my go\-to place from now on\!

Highly recommend bringing your car to this location if you need tire help. I was visiting from out…read moreof town and needed help quickly. They were courteous and professional. Great customer service! I would definitely come back again. Thank you!

Absolutely awful they sold me a faulty car. Took it to fix it for over 2 months and never touched…read moreit and they refuse to make it right. They won't trade it or fix it. They are very sorry people over there I will never go back i have a car that I owe on and they won't make it right and the car is not dependable it breaks down everytime I drive it. I dont advise anyone to go to nissan of gadsden period or their sister store Kia of rainbow city. I went to check the warranty on the transmission they supposedly replaced and they never did the work. They can't find anything they did to the car it's not even on carfax so it never got done I made payments on the car while they had it and was car less it's absolutely the worst place to go get a car all they do is lie to get you into a car very sorry shady people!!!

I recently purchased a used vehicle from Nissan of Gadsden. I had been looking for a particular…read morevehicle for my son and one of the vehicles I had seen was at Nissan of Gadsden. I live more than 1 1/2 hours from Gadsden. One phone call resulted in me getting all the info I needed regarding the car. Shannon went over the top in gathering info and sending videos so I could see the vehicle prior to making a trip. Upon arrival at the dealership, there was nothing but friendly faces and welcoming attitudes. Shannon was great to work with and made me feel extremely comfortable in dealing with a dealership where I had no previous connections. Shannon, along with her sales manager (David Thompson), made it very easy to come to an agreement and purchase the vehicle. I am very confident that if anything ever arises, that either Shannon or David are only a phone call away. I am thankful for a great vehicle for my son and two new friends.

Excellent service! Randy worked with me on the fix for my muffler and helped to fix it so that I…read morecould service my truck later without having to cut the system off next time. He fabbed up a fix in 30 minutes and had me back in the road quickly. This is the kind of hometown service I expect in Alabama!

First time customer at this shop. They replaced a rear end for me on my Ford ranger. They replaced…read moreit in a timely manner and accommodated me leaving the vehicle there for longer than it should have been before repairs. Truck is running good and got one Happy customer. Thanks Guys!

Zero Stars. I wanted to rate this zero stars, but it wouldn't let me…read more Worst experience I have ever had with a tire shop. A tech and the shop manager were both rude. Both techs involved were either very bad at their job or just did not care. I went in with one special need as a customer - I have lug nuts that are made of lightweight aluminum and have to be tightened with a torque wrench, no air tools. As a courtesy I let them know that one of the tires had fix a flat in it. One of my rims had a crack and I was at Elgin's to swap the tires to another set of wheels. As they were putting the second wheel on the car, I noticed that the tech was putting the driver's side front tire on and that it and the rear wheel were turning in opposite directions. I went into the shop and asked him about it. He made mention that he had to put it there because the tire was directional and had to be on that side. As I walked away to look for the manager I heard him call out to the other tech and say that there was a problem - the wheels were directional. I didn't see the manager right away so I went up to the other tech to ask if the guy was just putting the wheel on the wrong side or if the wheel had been mounted backwards. He did not answer me, walked away and looked at the wheels they had already mounted, then headed to the office, all without a word to me. The manager came back out and looked at it. I said that they had mounted two of the tires backwards and he got angry. He began to curse and talk about all of my special needs (directional tires, low profile tires, directional wheels, special lug nuts) and how they were trying to be accommodating. When I asked him to have them fix it he refused and said they were going to put the tires on so I could leave and that was that. I said, "So I have to pay someone else to fix this?" He cursed at me some more and reiterated that they would not fix it and then told me it was my fault for not noticing it sooner. He made no offer to refund any of my money. After I told him I was from out of town he told me I could come back during the week (this was on a Saturday) and he would "look at it then." Still no offer of any kind to actually make it right or refund any of my money. When I left I had two wheels mounted backwards on the rim, they kept my polished valve stem caps and replaced them with the cheap black ones, and one of those was missing. Some of the lug nuts were not tightened all the way down and the manager not once made any form of apology for his techs and how inept they were or his poor attitude. Directional wheels, directional tires and low profile tires are all stock on a great many vehicles. If they can not accommodate stock options such as those, they should get out of the tire business. The techs were inept, the manager was rude, dismissive and equally lacking in knowledge about simple tire and wheel concepts. I would never pull into their parking lot again. Not even if I had four flat tires. I would ride the rims until I could make it ANYWHERE else.

I will have to give Elgin a try after knowing how satisfied my son and my brother-inlaw have been…read morewith them.