I recently attended a wake/funeral service for a loved one proceeded by the burial the next day. I…read morewas highly disappointed none of the obituaries, prayer cards, or blanket promised to the family was available. It was agreed it would be a small intimate service. Every deadline was met as far as time frame to turn over materials to be produced it just seemed like they dropped the ball. I know Hendersons have been in business for years and have done great work in the past but this experience has left a bitter taste with my family and we will not be using them again. We are so disappointed.

If I could give them 10 stars I would. The good people at…read moreHenderson's Funeral Home make you feel like family. It's hard enough losing a loved one, but then having to make arrangements can seem daunting. At least here they make the process as easy as possible for the family. They took everything into consideration, and went above and beyond to make everything leading up to the burial as smooth as possible. I'm grateful, my family is too.

I come from a very modest family. When my father recently passed, it was my job to make sure that…read morehe was taken care of. After calling many different places, I found New England Funeral Center. They treated our situation with dignity and overwhelming professionalism. The staff was incredibly helpful with pricing and finding the right fit that honored my father while still working within our budget. To be honest, if I read the reviews of this place, I may have passed. Trust me, the reviews are inaccurate. I would recommend this place to everyone who is willing to listen. A very big thank you again for all of your help New England Funeral Center.

We were looking just for a direct cremation for my brother in law; they were nice enough but…read morereally overpriced. They wanted $4100 for nothing except a direct cremation and a $100 urn. They were somewhat unprofessional; my husband was trying to get through this difficult meeting and they were talking about everything except us; their intern, their problems with the coffee maker, etc. It was an odd experience during a somewhat surreal time in our life.

We were in very good hands with Chris and Emily with the planning and funeral services for my mom.read more

My husband just passed away . Emily and Chris went above and beyond. I will definitely use Ahearn…read moreFuneral Home in the future.

Just finished the wake, funeral, and burial of my dear mother. Her passing was a complete shock to…read moreour family. Sampson Chapel of the Acres provided impeccable funeral services with sincere integrity, compassion and professionalism during this difficult time. Don't quite understand the first review written below in 2015, though, they need basic grammar, punctuation, and spelling lessons in the English language.

We were very disappointed with the service at Sampson's. We felt that they lacked professionalism,…read moreespecially at such a difficult time. When you lose a loved one suddenly you don't really think about shopping around. I wish we would have found the time.

Beautiful and well cared for but I wonder about the safety…read more:https://www.facebook.com/groups/201985710173/permalink/10166259015435174/

I am so grateful for Dennis, who made my experience scattering my dad's ashes in that beautiful,…read moreserene space so easy and wonderful. I came from out of state so we did everything by phone. He even gave me his cell phone number so I could reach him if I needed anything. He allowed me to do it on a Saturday when the cemetery is technically closed. It's a gorgeous place and I'm so happy my dad is there.

The worse experience. Absolutely unprofessional. Rude. Had the pall bearers carry the casket from…read morethe top of the stairs all the way to the hearse instead of bringing back down the casket trolley! ‍ I've been a pall bearer and never have experienced that; crazy liability. They treated me and my family like they were doing us a service. Never offered any limo service. Never offered prayer cards or even a printed service. Just horrid experience.

Unprofessional. Late posted obituary. Then told the immediate family of the deceased to arrive at a…read morespecific time, then made them wait in their cars for an additional 30 minutes after rudely closing the door in their face saying they could not enter. I have never witnessed such appalling unprofessionalism at an establishment that should be offering their clientele compassion in their time of grief. I'd give ZERO stars if it were an option.

Agawam Funeral Home was so helpful and supportive during my process of chosing my husband's final…read moreresting place. We still are waiting for the process to proceede but the owner and Mr. Sampson were very kind and accomodating.

Agawam Funeral Home has helped our family once again to get through some trying times. For the…read moresecond time in two years we have lost a loved one and have had to rely on Agawam Funeral Home to guide us through the necessary steps to ensure our loved ones received the best possible memorials. Thank you Mason and Ann for your caring thoughts, helpful suggestions, and most of all your love and understanding. Gratefully, Pam and Ron Pudlo