I've worked in customer service for over 28 years and discount tire is refreshing in an economy…read morethat seems to have lost sight of good customer service They are so awesome with attentiveness; always willing to explain Their turn around time is stellar:)

For the first time since getting my tire pressure checked there, Discount Tire, 7660 S Raeford Rd,…read moreFayetteville, NC 28304, I waited for 10 minutes for it to be done. I went inside and spoke to Bethany. She explained their computers were down and when they came back up, they were inundated with customers. She went out and performed the procedure. She was thorough and professional, GREAT customer service!!!

Ordered tires on a Friday to get them replaced on Saturday. They called to let me know that they'd…read morehave them in for my appt Saturday. Service was quick. Took only about 45 minutes for all 4 tires. Paid just under $500 for all 4 (I did get the cheapest for our 'beater' car) friendly workers and quick service. Comes with warranty and planing to go back for free tire rotations. Highly recommend

I came in because I had been feeling a shake while driving, mainly through the passenger seat. I…read morewas under the impression that one of my rims might be bent. I initially went to Discount Tire to have my rims and tires inspected on the balance machine, but I was told that without an appointment it would be about a 1.5-hour wait. Since I didn't have time to wait, I scheduled an appointment for the next day. I arrived to my appointment on time and was met by one of the employees, who checked the tread depth on my tires. He then told me that no work could be done or even looked at on my vehicle because the tire tread depth was in the yellow range. From my perspective, it felt like the focus was more on selling me a new set of tires rather than addressing the issue I came in for. My concern is that the actual problem may be a bent rim. Putting new tires on a potentially bent rim doesn't solve the underlying issue. If I chose to purchase new tires, I would still have to go back, order a replacement rim, wait for it to arrive, and then have the tires installed afterward. I came in looking for a diagnosis of the vibration issue, not just a recommendation to replace tires. Overall, I left frustrated because I didn't feel like my original concern was properly evaluated. Time wasted

I've been going to Ed's for over 10yrs and everytime leave totally satisfied. Brad is awesome in…read moremaking everything done at Ed's a smooth and comfortable experience as well as making sure all is top notch before driving off. Invite you to stop by ask for Brad.

From start to finish Brad was so awesome! Very informative... I mean if you dnt want the run around…read moreand or hassle?! Go to Ed's!! Ask for brad... you won't be disappointed!! 10 out 10 recommend i got my window fixed as well as my front brakes!!

Fantastic service. Blacks makes sure ur service is done right!!…read moreAlways satisfied..they listen to you and make sure ur satisfied

I was at this facility to get a state inspection and these people charged $40.00 to replace a tail…read morelight. I will never g0 to them again.

My wife and I were getting ready to go on a road trip to New Jersey for a wedding, her truck needed…read morea couple tires rotated and also needed an alignment on her front end. Very bad with no Chris set up an appointment for Saturday morning as close to 7 AM as possible I about 715 with no questions asked the was seen by the was done and I was very satisfied with everything that took One of the best parts about it that I really was the breakdown on showing me exactly where the with the truck being alignment that was nice to know and it was very nice to be able to see it in black-and-white to know what was actually wrong looking to get front of new tires or just have issues I would recommend seeing Chris and his technician at or anything that you need dealing with automotive front end alignment.

Over eight years of service with Black Tires only to use for the first time the Person Street…read morelocation in Fayetteville, North Carolina, that proved to be absolutely a terrible customer service opportunity. I am not sure if they support military service members in accordance with the highest standard of excellence. But Black Tires couldn't complete a standard diagnosis within 96 hour window. Yes, FOUR DAYS just waiting to be serviced is completely unacceptable and any service manager with any type of skilled managerial experience would recognize this huge failure when supporting their loyal customers. Sorry no second chances for this location. I have learned my lesson.

The workers were very nice but the only service I had done there was state inspection. I came from…read moreup north & we didn't have to pay anything for inspection as it was covered by the cost of our car registration . Here in NC I had to pay a bigger charge for my registration as well as an additional $30 for inspection. (And now for your giggle of the day... I moved to NC (from sales tax free DE & NJ with no sales tax on food & clothing) to NC where the only thing they have not yet found a way to tax is the air I breathe. Lucky for me the weather is better & I found a great church!

I came in for a last minute oil change. Megan was super nice in the phone and also in person. Thank…read moreyou

I went there to get my car aligned and they did a great job and charged me exactly what I was…read morequoted on the phone ... not a penny more, I was super shocked . I will be back

Several tire shops around town, but I have given my business to Raynor for years…read more Always give me a fair price on tires.