I used Harris to repair a difficult break in a sprinkler. I usually do my own repair but this one needed some additional skill. They showed up on-time and completed the work. Very satisfied. read more

Ruse man stated he was one of the owners. Can't drive. talks on cell phone while driving and thinks he is about the traffic laws which just by talking to him, shows his ignorance. just FYI read more

I have used Harris for many years and have been very pleased with their service. They are experts in irrigation and respond to my requests for extra services quickly. read more

I have never been treated so poorly by a business person in my entire life. I know that probably sounds cliché or overdramatic, but from what I just experienced, it's really just honest and accurate. In brief, my back story with the company is this: Seven years ago, I called Harris and Company to see if they would install a fairly large irrigation system for me. They came out, gave me a quote, and I never heard from them again. No harm no foul there, really. Just run-of-the-mill bad service. Last year we had a pool installed and because I received several recommendations from people about Harris and Co., I decided to give them another chance. Again, they came out, gave me a quote, and I never heard from them again and I had to get it done by someone else (there was a time crunch with my newly laid and quickly dying sod.) But I'm not reviewing because of a normal lapse in customer service like never getting back to a client. If it were just that, I wouldn't bother (although that kind of service alone is kind of deserving of a negative review, I suppose). So, this year, I wanted to change some of my drips into sprinkler heads. With everyone's recommendations in mind, I decided to give them another chance. And so the old story played out again. They came out, gave me a quote, and told me it would be four to five weeks before Harris and Co would get back to me. So there I was this morning at week six, calling to check in. I was at South Side Equipment while a gentleman was fixing my tiller. Mr. Harris answered, I said hello, gave my name and asked to check on my appointment because I was never given a specific date. In a very abrupt tone, Mr. Harris said that he was backed up and "overloaded" and it was going to be at least three to four more weeks. I (politely) reminded him that he had said the same thing to me before and kept putting me off until I eventually had to get someone else, when he interrupted me and began to rant, without pause, about how great his company is and how I should have gotten them to put in my initial irrigation system in. On and on he went about how busy he was and how 'he had Georgia College to worry about' and he 'didn't have time for me'. He went on for at least two minutes without me getting a single word in and finally ended by telling me he was taking me off the books. Then he hung up. I was honestly shocked into silence throughout his whole rant. I was just so caught off guard by his vitriol; it's a bit embarrassing, but I was actually quite shaken. The man at South Side Equipment (who had once recommended the company to me) asked me what happened and after I told him, was very nice, but not surprised. He recommend another company to me and then called me after I left the store and gave me another recommendation. Harris and Company has a good word-of-mouth reputation for whatever reason. I was referred to them by multiple sources. And it could very well be that Mr. Harris was going through something extremely traumatic this morning and he had to let it out somehow and I was just the first target he came across. But whatever the reason, the fact that he would show his temper to me, an innocent by-stander and a customer, in such an incredibly rude and explosive manner, speaks volumes about his character. I normally can't be bothered to review things either good or bad; I'm lucky in that I very rarely come in contact with people like Mr. Harris. But now that I have, I feel like it's my responsibility to let other people know just what kind of person they'd be giving their money to if they support his business. read more

Let me start by saying, "Get it in writing"! We hired this company to treat our "secondary" home on Lake Sinclair. I am getting on up in age and the entire process of fertilization, pre-emergent application, post emergent application, weed control, etc. was just taking a tole on me. I contacted Harris and Co. as I had received many recommendations on them. I am finicky about my yard and when treated properly, is very beautiful all season long. I also discussed with Mr. Harris the weed control in the flower (shrubs) beds. In his pricing, that would be done as well. Well, for the pricing I received, it was more than I pay at my main home which does not include beds and is a larger treatment area, so I figured okay. Several months have gone by before I got a chance to visit my lake house and look at my yard and beds. I was truly amazed at how many weeds in both the yard and beds there were. I contacted Mr Harris and was told that we never discussed the beds, (my reason for saying get it in writing) and he said nothing about the yard looking like a disaster! I firmly believe we did not receive the lawn treatments that we paid for by looking at the weeds taking over my "what was" beautiful Zoysia grass and never was a signage placed in the yard saying it had been treated! We just advised him to cancel all future service and he expressed no remorse or concerns. read more