I love this place. Great deals, helpful staff, has everything you need. Super clean and convenient. Harris Teeter is the best grocery store in my opinion. read more

First time ordering pick up, and definately my last. My order sat outside per associate for "over 15 minutes". Order contained frozen and several perishable items. She proceeded to tell me she would reshop it.... I watched her serve 4 other cars while I sat for over an hour. She did apologize and said she would refund the order... did that happen.... I'll wait.... not doing a pick up ever again. Update: Per Tyson McKee their not going to uphold what I was told. Sorry service and poor management. I guess $50 surpasses repeat business. Also there's nothing more appetizing than having a salad that is fresh on top but wilted lettuce at the bottom... yum! See pic read more

Harris Teeter - Cobb Salad with wonderfully wilted lettuce. - Grocery Near Me - Gainesville, Virginia

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Stacie, the pharmacy manager is incredibly rude. Rather than coming down to greet me at the pick up window, she asked questions of me from the computer in the middle of the work area. When she could not hear me instead of walking down, she just repeated the question forcing me to yell my personal information to her. She answered the phone while I was there and in a clipped tone told the person to hold and placed them on hold without even seeing if they were able to hold. She said she is by herself on Saturdays and Sundays. Perhaps she does not have the personality or the skills to manage the pharmacy independently. It was only 10:00in the morning. Can't imagine what her attitude is like as the day progresses. read more

This is one of the nicest Harris Teeters I've been in. It seems no matter what I'm looking for they will have it in stock - although at a price. I've found everything from lactose free sour cream and ice cream to fondant here. The store is always clean and the employees are friendly and helpful. They will always offer help out to your car which is hit or miss elsewhere. They also offer a full pharmacy and you can get your flu shots there for free. Finally, this Harris teeters has a Starbucks inside so you can get your caffeine fix on the way in - or on the way out - and their service is just as good as the regular Starbucks. This is one stop shopping at its best. Highly recommend. read more

Harris Teeter - Store front - Grocery Near Me - Gainesville, Virginia

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Nice store good selection and a great frcustomer service! I wanted organic sweet potatoes individually wrapped & our local store had none. So I checked with CS & she really went the extra mile to make sure that the store still carried them! (They do ~ just out) read more

The staff are totally unprofessional! If you order pizza the employee is incapable to taking the order correctly. Instead she lies and claims another customer came in and picked up 3 pizzas same as you called in. This has happened 5-6 times in the past 6 months. Management has been made aware of this and yet this woman still has her job! read more

My friend, who is an amazing person, went to to the store to buy beer. He inspected the beer for quality and it turns out the beer was two years old!!The stock manager really needs to get better quality control. My friend consumes 12 to 24 beers nightly and this could have made him sick. Thank goodness he caught the outdated product. But the place did have very convenient parking. Harris teeter rectified the situation. So i am changing the rating fro m 2Stars to 4Stars. Excellent customer service. read more

Harris Teeter - Outdated beer from 2018!! - Grocery Near Me - Gainesville, Virginia

My favorite thing about Harris Teeter is their awesome produce section! They always have an amazing selection of vegetables and fruits here - very fresh looking! Including some eclectic, hard-to-find items - depending on the time of the year! Great Harris Teeter location! read more

Has a mask requirement sign on the door, yet no one telling customers they need to wear a mask, and 50% of the staff aren't wearing masks!!

Nice brand new Harris Teeter finally opened. It took forever. Friendly staff and everything looks new and fresh inside. The are doing tastings today in the deli section. Cheese, meats, breads and more...all tasty. Also they have grand opening 10% off...not sure how long that will last for though. read more

Harris Teeter - Grocery Near Me - Gainesville, Virginia

Friendly staff and huge variety of groceries! I shop here regularly and almost always find what I need or someone is able to help me find it. They go out of their way to make sure customers have what they need. read more

I rarely shopped here before the pandemic. Wegman's is nearby and is an extraordinary place to shop. I have used online ordering and pickup at Harris Teeter almost weekly since March. It is a terrific service. They don't jack up the prices and "over 60" shoppers get a promo code to waive the (very reasonable) $4.95 fee. I think their shoppers are better judges of produce than I am. They call after the order is shopped and will offer substitutions if something is out of stock. Service at the drive up is very quick and friendly. I can't praise the grocery pick up enough. The store is well stocked, clean and usually has advertised, sale items. It is definitely not the cheapest place to shop. If I want best prices I'd join that mosh pit at Walmart. I find it difficult to find things in the store itself. A better directory either overhead or online would be great. Seafood personnel are very helpful. I always have to wait in line to get checked out. I hate self checkout. Overall, it's a very good grocery store. read more

DO NOT use online grocery shopping at this Harris Teeter location. They are terrible! I have used them for the past 5 years and I am officially done. They frequently forget several bags from my order when I go to pick-up. Then I have to return to the store the same day or the next day to get them. Now that they switched to their new online system, there is literally no way for you to communicate with your shopper in real time. After shopping your order, your shopper use to call you to go over substitutions and out of stocks. You could then talk to them over the phone to make changes if needed. Now if they make a substitution or if something is out of stock, you get a text message about it. But there is no way for you to pick a different substitution or if something is out of stock, to suggest something else. For example, I ordered granola bars. The flavor I picked was out of stock, so the shopper didn't make a substitution. I would have accepted a different flavor, but there was no way for her to ask me this or for me to tell her this after she didn't see the flavor I wanted. When I called the store and told them to get me two boxes of any flavor, they said that they don't do add-ons and I would have to place another order for a different day just for the granola bars. They need to go back to calling shoppers or create a chat feature with your shopper like Instacart. By using this Harris Teeter, I end up not getting several things I need, then I end up having to go into the grocery store anyway to look for things. This defeats the purpose of online grocery shopping and pick-up. I will be looking into other options in our area and I suggest you do the same. read more

I'm going to be flat out honest, this Harris teeter needs to change multiple things within their seafood department. This is the second occurrence in which my family and I have purchased shrimp that smells like literal ammonia. It stunk up our house the second we opened the bag up, both times. Having to go out there in rush hour, only to come back with inedible shrimp that could give me or a loved one a serious sickness, is a terrible waste of time and not the way to run a food department. We will not be shopping at Harris teeter anymore and I hope all you readers take my review for what it is worth. Thanks. -yake Shansen read more

I do like having a supermarket walking distance to the house. Having that said, HT is not the cheapest but you must shop their sales!!! It is very clean and they have everything!!!! they have a section by their produce with " clerance produce" you must check out. An example bag of 6 apples $2.00! The management is very nice and everyone is always trying to help. Join the HT rewards to get better prices. read more

We loved this HT when they came to the neighborhood and found it easy to get hooked into with being right down the street. It was always clean and everyone is and has always been so friendly. They get 5 stars from me for their staff (friendliness) and 5++ stars for the Starbucks Baristas (shout to Narissa). I met her at the HT off 15 about 8 years ago and was so happy when this store opened that she came here. She makes so many people smile - so many customers love her! Also to Stacy in the Pharmacy and her staff - always so helpful. Anyway I feel that over the last 2 years the cleanliness of this Harris Teeter has declined a bit. So many flies at times in the coffee bar area, the hightop tables are wobbly and/or broken and tables not wiped clean. Maybe since I was last there it's been corrected but we just felt disgusted. Note, this was not a one time notice or experience - we would visit several times a week and see and experience this each time we would sit to enjoy coffee, read clip coupons before shopping. We don't visit near as often anymore. I do miss it and will certainly revisit my review should I feel different. The bathrooms (ladies at least) needs more attention. I feel it has always had a bad smell, never a clean smell in there, when used. The wipes at the front entrance for carts are also mostly empty containers. Maybe this is due to the change of management over the years the things we've noticed but sometimes all it takes is a view from the outside "new eyes" to point out some flaws and rooms for improvement. I am not meaning to chit on them just post my reviews where "I" feel is needed to address and hopefully will bring some light to areas for the neighborhood store. Don't get me wrong I do really love this HT but there are areas for further enhancement and improvement. read more

This comment relates to the pharmacy. For some reason, they're very slow, like there's tons of additional data entry any time someone picks up a prescription. It's barely worth it. read more

Not a bad selection. Everyone is friendly but the cashiers are extremely slow... and not usually enuogh during peak hours.

First off! Kudos to HT for the Vetran parking in the front of the store. Is everyone parking there a vet? Probably not but I love it that they have it. Store always has what you need, never out of anything. Lines are normally quick. Management is always great. Staff is super courteous at all times. Pricing is better than wegmans. Location is bomb too. Located right smack in the neighborhood. Beer aisle near the front door. Balloons and flowers near the front. I love HT read more

Several issues with this particular store. Staff that work the food section are never present. Cashiers are non social, and slow. They don't fully disclose allergen alerts at the entrance to the store so be careful what you do while inside. read more

Specifically related to the pharmacy and the pharmacist who was on duty today. She cancelled a Covid vaccine appointment stating that my son was not eligible. Every confirmation email link states that he is indeed eligible. She will not honor the appointment stating that she doesn't care what a website or email says - it's cancelled. I understand that it is fast moving guidance and guidelines but when an appt is scheduled and clearly is allowed by the most current guidelines, canceling it is unacceptable. Laughing at me for saying that I think you have invalid information is even more unacceptable. read more

Really great store to shop. Yes, it's a little more expensive than Giant but the minor difference is worth it for the fresh produce and great service. I sometimes go during odd hours and see the staff take out all the old products that don't sell off the shelves and restock with a new batch. read more

Fresh produce :) Prices are a bit high than other supermarkets but overall good experience.

First time in a Harris Teeter. They carry Boars Head cold cuts. I have always preferred them. They cost more but in this case you get what you pay for. Canned Plum Tomatoes were buy 2 and get 3 free so I stocked up on them. This is not the cheapest grocery store so tight budgets might not to well here. We went just to see what the store was like. The young lady that checked us out was very helpful and informative. I would go back when in the area. It's a 75 mile drive for me so it will never be my go to store. read more

Excellent Customer Service! When a business goes the extra mile to accommodate a request, you know that you are being valued as a customer. The deli department recently exceeded my expectations and I appreciate that. This Harris Teeter always has an impeccable selection of produce and food and the staff is customer service oriented. Highly recommend Harris Teeter especially the Gainesville store. read more

Have been using their Express pickup service for over 2 years. Prices can't be beat, especially when getting their bogo or vic card specials. Shopping online using their app and looking for deals has cut our grocery bill in half, if not more. The customer service is excellent and I'm always greeted with a smile. read more

I've read these posted reviews. I am amazed at some of the responses. First off, there is always someone around to help you and they are always very nice and helpful. As for checking out, never has anyone been too slow, and I am always in a rush, they always speak to you and even respond to small talk. When I shop at the deli, they are always courteous and helpful. When I go for pizza, not only is it delicious, they are huge. I find everything I need and if I can't, as I said above, someone is ready too help you. I've never had a problem with bad food so that comment surprises me. They have spices set up several ways. They have spices for Italian food with Italian food products. They also have these same spices located with all other spies together. The same with Mexican and Chinese foods. They try their best to make shopping easier. Why am I writing this? Because people try to do their best and not many people want to see this. Whether they had a bad day, don't feel good whatever. How about being more generous with our thank you. read more

Great place to shop, friendly customer service! :). Literally, I go in there and I see everything I want. This is like heaven to me because the price on every items are not too expensive :) read more

I find this place a bit more expensive than most grocery stores. I will stick to Wegmans