Had an outstanding experience with Extra Space Storage on Elder Street in Harrisburg, PA. The…read morefacility is clean, secure, well-maintained, and easy to access. However, what truly sets this location apart is the exceptional customer service. Red, the site manager, is absolutely fantastic. He is helpful, responsive, professional, and genuinely pleasant to deal with. Red goes above and beyond to ensure a stress-free experience. It's rare to find someone who combines such efficiency with such a friendly and welcoming attitude. If you're looking for a storage facility in the Harrisburg area, I highly recommend Extra Space Storage on Elder Street. The excellent management, outstanding customer service, and well-kept property make it an easy five-star choice. Thank you, Red, for making the experience so positive!

let me start by saying that Red and Chris are the bomb. Everyone there is very nice at the Elder…read morestreet location but these guys are the best. Red called one day and I immediately said I'll be there to pay it and he said I didn't call for that..I called to say hello and see how you're doing. WhI does this?? Chris called me today to remind me that my pay was due but went the extra mile to make sure my payment dates fall on the day I can pay, the did the payment schedule for me and now I'll be on time with no more late fees. He said he would not get off the phone until he had it worked out in my favor. I held on and he worked it out. I'm telling you these two make me feel really awesome as a customer. Chris was amazing today both are always friendly and professional. To add... this is a very clean storage space, very easy to get thru. Red was the first I encountered now Chris. These two men need to be managers or something higher than this. They both deserve it and a raise. they go way beyond expectations to make sure you are happy with the storage spaces and with their awesome customer service. I appreciate them. Give them a bonus or something for me. Honestly! I've trained people for customer service for years and they exceed my expectations and standards. If you're in Harrisburg and need storage...Go to the one on Ekder street. You will not be disappointed. Red and Chris I absolutely love you guys.. Thank you for all your awesome service and support. Ms Mathes

Very unprofessional experience. I contacted the location immediately to report that the right brake…read morelight and right turn signal were not working and advised that I would be returning the vehicle. I was placed on hold while the employee spoke with a manager. When the call resumed, I was asked if I wanted a different truck. I declined and explained that I did not utilize the vehicle beyond driving directly to my destination and back. I specifically asked if there was anything else I needed to do and was told no. I was also told I would receive a call back, which never happened. I later noticed I was charged the full amount and called back for clarification. The manager was hostile and stated that I did not inform them of the issue and that I had utilized the vehicle, which is inaccurate. I clearly reported the equipment issue immediately and followed the instructions given by staff. This situation was handled poorly, communication was inconsistent, and customer service was unacceptable.

The uhaul had a cat pee soaked rag in the cab that was never removed and made the driving…read moreexperience horrible. We had to clean the cab out and it took awhile for smell to go away. Also I received two invoices for the unit and when I called the location 4 times and told "EACH" employee that answered why I was calling, they put me on hold and never came back to the phone. My business has rented from this location before, but never again.

Excellent customer service Clean facility…read more Easy to use If you are looking for a place to store your memories this is the place to go

The storage unit and building were very clean and easy to access. Staff was always very helpful…read moreand professional. If I ever need a storage unit again, I will definitely go back.

Storage units hold our life's current "stuff", past memories and future needs. There are happy…read moretimes, and sad times. Moving in/out/accessing and in some sad cases abandoning. "Tommy" at Cube Smart , Lamoyne is a genuine good human being and manager that makes ALL of these ups, downs and LEVEL moments so much easier. Kudos and thanks to Tommy, Cube Smart Manager extraordinaire who made and makes things smooth, even thousands of miles away. Wayne S/Las Vegas , NV

From the owner: It's What's Inside That Counts. CubeSmart delivers personal self-storage solutions at more than…read more1200+ locations nationwide and is one of the most trusted names in storage. We care deeply about the things that matter to our customers, and strive to offer the highest standards of service, security, and cleanliness. Our customers choose us because, at CubeSmart, it's what's inside that counts.Contact-free rentals are available.

Picked up a truck on a Saturday. The line was really long and there were only two guys working…read more By the time we left, the line was almost out the door. When it was our turn in line, the guy was friendly and I had already ordered the truck online for our one-way move so it was pretty easy. He handed me the key and told me where the truck was parked. My biggest complaint is that they gave us the truck with 1/4 tank of gas. We were doing a one way move (2 hours away) and we didn't know how much gas it was going to take so we filled it up to be safe. $76 later and we only used a little over 1/4 of a tank! After already paying over $200 for the move, we now also gave them free gas. My suggestion is to request that the truck be filled with gas before you take it so that you can just fill it back up to full when you are done.

I used these guys to rent a box truck when I moved into a temporary place while my new house is…read moregetting ready. The staff is very hard working though a little understaffed. However, they are attempting to hire at the moment. I had no issues with my rental and the staff go me in out quickly with my check in/out. As with anything, it is best to reserve your rental in advance to make the process go more smoothly and ensure there is a rental for you.

Prices are great, containers are clean and the property is well maintained. Would recommend.read more

There are so many storage places, you probably will pick the one closest to where you live, but I'm…read moregoing to suggest you give Storage Depot EAST a whirl. Sure it's clean, well-maintained, and most importantly well-lit, but it's the customer service that can make all the difference. And Vicky at SDE really goes the extra mile. We had very particular needs and she went out of her way to find us a storage room that fit all our requirements. Don't be afraid to ask questions either. She takes the time to explain her answers, and she doesn't talk down to you. Months later I'm still glad we chose Storage Depot East. And amusingly, we found it was a lot more convenient than we thought because it's "easy-off" and "easy-on" Route 322 near Walmart in Harrisburg. Keep up the good work Vicky.