I never used to have much of an issue with this company, but this year it's been terrible. I watched a driver pick up the trash and dump it out all over the street. I had to run to pick it all up cause of the wind and the jerk didn't even try to pick up their mess. This company complains about littering and makes up ridiculous rules for the CUSTOMER, but they can do whatever they want. To add to the frustration, their new site is one of the worst I've seen and I'm a IT Technician. The due dates e-mailed are not the same as when they're actually due on their website. If it is the same, it's off. I usually get charged the 12th-15th of every month. They never answer their e-mails or calls either. Don't bother leaving a voicemail. Just wait for someone to answer. read more

I asked why I keep hearing live animals screaming from their property. They responded by shooting a bunch of injured cats and scooping them up with a big shovel. I'm not joking or making this up. It's awful. They are shooting anything that moves over there. Large birds get cats and kittens and bring them there because they allow it. The cats can't jump out of those big dumpsters, and get pecked to death by the little birds. They know all about this and keep allowing it to happen, and they only trim the trees around the supervisors cars. The rest are full of dead animals. read more

They actually close at 4:30 pm for recycling. I got there at 4:35 pm and there is a security guard at the gate who was only letting employees through. He td me for future reference, the recycling center closes at 4:30 pm. Good to know. read more

EJ Harrison has made so many mistakes on our billing. They let a charge accrue for over a year so it is costing us supposedly over $1000 extra on top of the bills we have been paying. No one has returned my call no one has returned my email. I am disgusted that we are only allowed one choice for our trash on top of that they're not recycling and we cannot put our recycling out every week their service is poor and these are illegal billing practices. It is shameful after all of the stress we have had with fires and sadness in the community that we cannot have proper pick up service that is reasonable and that now they are letting billing a crew and I are not taking any kind of responsibility for it. I think we should get together as a community and have some competition come up that's willing to do a better job then E J Harrison. They also without permission after I let them know the problem have a tempted to remove the money automatically from my account. This is shameful. The company should own up to his mistakes and make it right. I know I'm not the only one that has had this problem. read more

Paying Harrison Rubbish bill is the pits! Why cant they get a better system. Something similar to Edison or So Cal Gas. I don't know about commercial billing but paying residential bill on line whether signed or or not, is terrible! Most especially when you sign on to their web site. read more

The absolute worst. The truck comes by, picks up the recycling, drops a bottle, it smashes on the street. Does he pick it up? Nope. I send an email to the company and guess what? They don't pick up my recycling next week as retribution. Are you kidding me? Horrible company, horrible people. read more

Experience was excellent they took time to show my son, wife and myself how everything works at the recycling place thanks to Scoty for moving trucks for us and the coordinator who has been working since 1994 here amazing work thanks everyone for the tour my family and I are very excited. read more

It is not often I take the time to write a review, however, I felt it important to inform the owners of E.J. Harrison & Sons of the excellent customer service and professionalism I received by one of their Customer Service representatives, her name is Camille. I called quite irritated with a bill I had received for the rental of a bin, Camille remained calm and was very kind and understanding. Due to the situation, Camille had to refer the issue to her supervisor.....after waiting for three days, I called Camille and advised her supervisor had not called me back. Once again I was beyond irritated with this company...and again, Camille went above and beyond the call of duty to try to help me. The issue was resolved due to Camille's tenacity and follow through. The five star rating is for Camille....once again, thank you Camille read more