We found we had our second pipe break under the slab in our bedroom when we returned home from RV…read moretrip and I called JW. They were out to our home in less than an hour. As the owner of JW lived near he also came out and Helped us find a good leak detection company and a plumber. We had a very bad experience with our insurance company with the first break and were desperate to fix the problem. Brandon and crew took care of the restoration and Jonathan was there with his help and support for the remainder of the job. We were so fortunate to call the right company at the right time. i can't say enough about the service we received. Do give them a call. and Thanks guys!!

This company cares about their customers and are honest and decent beyond words. Brandon had lots…read moreof opportunity to fleece me if he wanted to- I didn't really know what was needed. He chose integrity, even though it meant he was giving up money to do so, and he also connected me to a contractor they work with who is probably the best contractor I've run into. Everything about my dealings with both Brandon and Jonathan was top notch. They are skilled, honest, helpful and I'm really glad I called them. I'd like to take this opportunity to thank them.

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

These guys did a great job when I had a mold issue in two of my showers. They were always on time,…read morevery friendly, and were swift with getting the job done. Highly recommend this company!

Very responsive. Ami (owner) was patient in answering all questions and concerns before project…read more Work done efficiently and thoroughly. Competitive pricing. Recommend highly to handle a difficult problem.

After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.

On one of the homes that I sold an elevated mold report was generated during the buyer's due…read morediligence period. That buyer backed out of the deal and to avoid any trouble in the future the owners decided to have the mold remediated in advance. Keep in mind that in only one instance did the owners personally experience a water leak prior to this that may have caused a moisture issue, they immediately addressed it and made the necessary repairs. However, prior to the purchase which was about 20 years previous they believe that the former owner(s) did have leaks which resulted in this mold and no one was aware of it as most of it wasn't easily visible. As the owners live in Los Angeles they asked me to assist them in finding a reputable and affordable remediation company. We contacted several companies to come and take a look at the report and the areas and give us their opinions as to how to address the issue while giving the owners an estimate for the abatement. One of those companies was International Restoration Company. I booked the appointment with the professional Anabel. Hessler, from the company arrived at our appointed time and conducted his inspection of the house and using the report was able to locate all of the areas and bid on that work and two other locations that were found afterwards. His bid was the absolute lowest of all of the submitted estimates. While all of the other companies were talking about removing cabinets and walls Hessler pointed me to a code that talked about size and what alternatives that we had. All but one of the locations could be treated in a responsible but lessor manner due to the small area size. This saved the owner thousands of dollars from the highest bids. His contract was approved and he immediately started work and within his promised time frame removed all of the areas that needed removal and encapsulated where it was possible. He did this in a very professional manner with sealing the carpet, the surrounding walls and building a workspace with a thick plastic barrier. He removed all of the contaminated parts and bagged them appropriately as the guidelines demand and removed them from the premises. He used air cleaners and told us when it was safe to regain entry. Not only was he quick but his company left the home in a clean condition. He helped the owner by locating an air testing specialist to test the area where it was required and billed us only after the owners received a "clean bill of health." I must say that he and Anabel were very accommodating at every step of the way. We all felt as if we were in trusted hands with International Restoration Company. I would definitely recommend them again.

IPR helped me so much, they not only restored my home, but always kept me informed and made me feel…read moreas if everything would be ok. They treated me like family. I will forever be grateful Thank you so much !!!!!

Precision is a great company. They helped with recommending solutions for a termite issue we had in…read moremy mother's home and they were so helpful, kind and professional. I highly recommend them.

Never set foot on our property, but gave a bid for over $30k for lead remediation in our attic and…read moregarage. Unethical!

after a pipe leak our insurance company called service pro…read more they were fantastic cleaning up our home.they were excellent at getting the water off our floors and drying our rugs.

I have used this company twice in the last four years. Once for an interior job which involved…read morecarpeting and drywall and today for a basement job. If I could give them more than 5 stars I would. They are an incredibly responsive company. Within 10 minutes of calling them, a supervisor Eduardo called me to say he was on his way. He set up a group text with all people involved in his crew and with my tenant. This cleanup was needed due to damage that Con Ed had created. Con Ed dug up the street and sidewalk and big surprise it rained and the basement flooded. Con Ed was refusing to even guess at a completion date. The difference between dealing with Con Ed's ineptitude and lack of communication and Serv-Pros immediate response and effort was striking. Serv Pro thoroughly cleaned up the mess Con Ed created in an extremely timely fashion. The customer service and the work provided by Serv Pro would be very difficult to beat. I very highly thank them and recommend them !

Kristen and Charles run a top quality shop. They prepared stunning programs for my son's funeral. I…read morecouldn't have even conjured up something so beautiful and meaningful. I would use them again in a heartbeat and highly recommend them.

Amazing quality and service! They printed a poster and some place cards for my son's birthday and…read moreare so happy with the results!

We recently had our attic insulation replaced and had a really good experience with E&E Attic. They…read moreremoved the old insulation, sealed gaps, and installed new insulation all in one day. The crew showed up on time, explained what they were doing, and sent progress photos which I appreciated. They were respectful of the house and cleaned everything before leaving. The attic already feels less drafty and the house is holding temperature better. Overall very professional and easy to work with. I would recommend them.

Very pleased with the professionalism of this company. Nome came and took meaurements and talk to…read moreus about the options. We were sent the price. They scheduled it the following week. They isolated/sealed off the work area. The old insulation was removed, they sanitized the attic, sealed air gaps and placed the new insulation. Some areas were pretty tight. After all was done, Nome went into the attic to verify the work and to assure that the air gaps were done. He also made sure that the old vent duct boots were secure and repaired a couple of them. I have been very busy and haven't had a chance to go into the attic, but will at some point. Overall, I am very satisfied with what this company has done and how detailed Nome was to assure the work was done right. There us an impressionable difference in the temperature in the house.

GCS was able to give me an estimate based on the photos I sent and responded within minutes of me…read morereaching out. They were wonderful to work with. Extremely communicative and showed up exactly when they said they would. They removed a washer dryer fridge and garage full of bulky items in a short time frame. They are extremely hard working courteous and were accommodating with us in a difficult situation. I would highly recommend this company.

I would give GCS 10 stars! The owner, Omar, answered my call right away. Met me at the place 3…read morehours later as he was on another job. Filled his truck with the stuff that my sister needed to be removed. Omar is very friendly. Great price. Very organized with the way that he loads his truck. Highly recommend GCS!