Referral for treatment for back pain forwarded to Seaford Office on 17 Nov. Was told their office…read morewould contact me. I sent an email asking about a response ( used their form) on 25 Nov. No response to that inquiry (now 8 Dec.) . On 2 Dec. rechecked that the referral had actually been forwarded - originating office confirmed it had been forwarded. Called and left another inquiry on 2 Dec - again no reply as of 8 Dec. If they are not taking new patients or do not treat back pain it would be nice to know. Cannot recommend them.

From the owner: About the Practice…read more Alpha Care Medical is a multidisciplinary primary care practice with offices located in Seaford, Millsboro, Harrington, and Dover, Delaware. The patient-centered practice takes an integrative approach to medicine, combining traditional medical practices with alternative therapies so patients get the most well-rounded, holistic care possible. The multidisciplinary team also spends the time needed to listen to their patients so they can develop individualized treatment plans aimed at improving health and well-being. Alpha Care Medical treats men and women of all ages, as well as adolescents 12 and above. In addition to serving as a primary care provider -- meeting patients' general health and wellness needs -- the practice also specializes in behavioral health, psychiatry, and opioid addiction. The team also offers pain management services. Dedicated to helping patients live a healthy and happy life free from disease and debilitating symptoms, Alpha Care Medical also specializes in functional medicine. With functional medicine, the multidisciplinary team focuses on finding the underlying cause of a patient's illness or disease to alleviate symptoms or resolve the problem altogether.  For comprehensive patient care from an integrative team of health experts, contact Alpha Care Medical by phone or online today.

First off, I will express that I UNDERSTAND COVID precautions as I am a health care worker myself…read more I understand having precautions in place to protect your staff and their families. But your policies are ABSURD. And your facility turned away care for a TWO YEAR OLD CHILD. Due to a stuffy nose. No fever, no cough currently present. I just needed her ears checked out for infection or fluid. How do you treat your patients? You are an urgent care that literally states on your website you treat for exactly these symptoms. Ambient Care can meet medical needs for problems such as: Sprains Minor Fractures Boils Stitches Rashes Minor Burns Cough/Cold Urinary Tract Infections Sore Throat Ear Pain Asthma/ Bronchitis Sinus Infection Eye infection or Injuries Back Injuries Sport or Employee Physicals Others When I bring a two year old children into your facility for a possible ear, I expect empathy and care. I was handed a piece of paper and if my child had these symptoms, I would be turned away. I could go get her rapid tested for COVID and then she could be treated. Rapids are insanely false, your facility should know that. And then I was told that in the past when patients have denied symptoms they truly have, the police have been called on them. THE POLICE. This is what your triage staff stated to me. So yes, I was uncomfortable answering these questions as my child was not currently sneezing, but she indeed did have a runny nose. This explains your empty waiting room. I expect better from health care. Feel free to contact me, I will answer any questions you have.

So on July 30th I walked into this facility at 730pm. They are open until 8. I hurt my arm at work…read morei just wanted to get it checked out. The lady at the desk turned me away because they didn't have time to see me because my injury was workmen's comp. She stated that they see the last patient at 745 I was there before that and still refused to see me.

I would start by saying that the office staff is very rude to patients. The atmosphere is very…read moreuncomfortable and scheduling is not very easy the Doctors are very friendly but the office staff does not treat patients with respect.