We shifted all of our insurances, home, cars and life over to Richard Sanchez's agency. Never had…read morewe had folks so eager to help us through a very difficult process. Richard's staff went well beyond what we had expected. In the retail business we called this "Superior Customer Service". Thank you folks.

The agents aren't very friendly, Alejandra hung up on me while I was still speaking. Somehow they…read morealways have "technical difficulties" when got you ask to go over your bill. I spoke with Allison and Alejandra, both seem to have way more important things to do with their time.

I have NEVER written a bad review before... but I was SHOCKED by the treatment we received…read more We were referred to Heath Symonds by our realtor. Unfortunately we had a HORRIBLE experience with this guy. We filled out the application online, gave him all of our information. He said he would get back to us. We both noticed he ran our application as well as put a hard hit on our credit scores. So he had our information. He emailed us a pre-qual letter maybe 2 weeks after we had been verified & that was a pain in the butt to get from him. While we were viewing homes with our realtor, she was receiving texts and communication from him. Two weeks had gone by and we kept trying to get ahold of him... He called us once during that time but had no real information for us. Then he said he was having phone issues and gave me his wife's phone number and then said he would call me soon. Do you think I EVER got a call from him? Nope. But yet this whole time he could communicate with our realtor. This was BEYOND frustrating. We had no idea how much we even qualified for? So it was like shooting in the dark while looking for homes. We were like "well I guess we qualify for this much of a home because our realtor is taking us to see the place?". So a month after hardly getting any information from this guy, we decide to go with another lender. I communicate this with him and then he calls me immediately (I guess this is what it takes to finally get ahold of the guy?). I ask him if we could please have some of our information that he ran. He is then rude to me while asking just who exactly this new lender is and laughs at me when I don't quite remember the exact mortgage loan officers name. He agrees to send me our information. Do you think I EVER received ANY INFORMATION from this guy??? He not only made our home buying experience more stressful, he was rude, broke every single promise he made to us and hardly gave us any useful information. You want to be rude & communicate with your coworkers but not with your actual clients? Go ahead. But you're going to lose a lot of business acting this way.

While purchasing a new home in Flagstaff AZ my wife and I decided to use Wallace & Volk. Our…read moreexperience met our high standard of professionalism with a personal touch. Chris and his team handled the demanding and very short closing process without missing a beat. Great experience, professionally exceptional service with no good ol'buddy backdoor BS that goes on in Flagstaff. I highly recommend Chris and his team.

Highly responsive to questions and great at providing timely and needed information. Jennifer is…read morewonderful at making insurance very easy.

Have worked with Lawyers Title for years now and I have always received top performance and…read moreexcellent service. Thank you.

The service to close the house that we sold was mediocre at best. Virtually no contact or…read moreinformation provided. Had to call the day before signing to get paperwork to review. We were then stunned by the costs and fees for the service. We have bought and sold many homes and this was by far the most costly Title service we have used. Checked with 2 other companies and these fees were double what others quoted. As the seller, we didn't get to choose the Title Company. If you are a buyer I recommend that you shop around.

Dharmesh, is one of the hardest working advisors. He strives for excellence with each client. In…read morea world of uncertainty, what a blessing

Haley Fogliano at the Brandon Redfern State Farm Agency was a pleasure to deal with! She gave me…read morethe best customer service I have had at an insurance company in years - set up a home policy quickly and got me a great rate! I would gladly recommend her (and will) to anyone that needs help with insurance needs.

My dad, brother, and, myself had all been long-term clients with State Farm when Melissa Collins…read morewas the agent at this office (for 20+ years). We decided to stay with the office when Brandon Redfern stepped in, but the service has steeply declined since and we rarely (if ever) saw Redfern himself. In recent years the office seems to be staffed solely with kids who are poorly trained and unprepared to assist folks with insurance. The office dropped my policy erroneously thinking it was my Brother's policy. Then they dropped my father's policy with no explanation, apology or effort to reinstate. We have been in to the office twice in an attempt to clear up these issues but it was to no avail. We all left the office out of frustration. I also cancelled my auto policy at the beginning of November of this year and they said they would cancel it. I just received a email notification this month indicating that it was due. I would strongly advise saving yourself a headache and steering clear of this office.

Wow what an amazing experience! I had tax issues and was in over my head! Some of the problems were…read morefrom Another state and Christiana took the bull by the horns and I will sleep toy for the first time in weeks. Much appreciated and don't face tax problems without seeking the advice of experts.

We needed to signup for TSA precheck and this location was the closest to us. Flagstaff is over 60…read moremiles away but it is always a joy to spend time there. The place is a tax financial business first and TSA precheck second. The people were all very friendly and the person doing the TSA check was very good at what she does. The process probably takes only 10 mins and we were approved by TSA the next day! I highly recommend this location.

Excellent, professional service at a reasonable cost. It doesn't get better than this! These…read morefolks have helped me with business and personal tax issues, and their knowledge of the tax code and willingness to help are unmatched anywhere else in Flagstaff. I highly recommend their services.