I called this office to transfer my insurance from out of state in December 2024. they said they…read morehad it covered. In February 2025 I got a letter from ADOT saying they hadn't received new Arizona insurance since registering my vehicle in December. I called this office ten times over four days with no answer. When I went in, they offered no solution saying there was some sort of issue, and I was forced to cancel my policy and switch to Geico. Terrible service and plain refusal to do their job forced me to leave this honest 1 star review.

I cannot believe I went this many years in my life without knowing what an insurance agent SHOULD…read morebe like! I transferred from another State Farm insurance agent just a few days ago and Harrison and his team have already jumped in with both feet, welcome my calls and are figuring out a few sticky issues with my insurance policies. I am so impressed already! Best thing I did! Thanks Harrison!

If you need to use the drive thru, go to the Butler location. No matter what time I come to this…read morelocation I'm in the drive thru for at least 15-20 minutes for a simple deposit or withdrawal when their ATM isn't working. They're never super busy inside so I'm not sure why it's a continuous issue. Maybe they need a teller specifically for their drive thru.

I have done my personal banking with OneAz Credit Union for many years. I have always been very…read morepleased with the one on one customer service provided by each employee. When it was time for the business I work for to change banks due to continued frustration, I talked to the owner about OneAZ on Hwy 89. Amber Young went above and beyond to make the transition flow as easy as possible. The communication she offered between phone calls, emails, etc. to keep us informed on the progress of many small details was greatly appreciated. The only regret we have in not moving to them sooner. I highly recommend them for business or personal banking.

First time taking my taxes to a company. I was stoked that they were on it and super nice,…read moreinformative, and knowledgeable. They kept in contact with me whenever I tried to reach them, and were able to meet with me right away. I'll be hitting them up for next time. ^_^

for my 2015 tax year i was charged a capital gain tax for a home i live in - it was stated that my…read morehome was sold ! NOT! i will never go there again and would NEVER RECOMMEND THIS PLACE TO EVEN MY WORST ENEMY...FLAGSTAFF,AZ LOCATION

Dharmesh, is one of the hardest working advisors. He strives for excellence with each client. In…read morea world of uncertainty, what a blessing

Excellent, professional service at a reasonable cost. It doesn't get better than this! These…read morefolks have helped me with business and personal tax issues, and their knowledge of the tax code and willingness to help are unmatched anywhere else in Flagstaff. I highly recommend their services.

Kathy Oliver helped us with a difficult tax situation. She is competent, efficient, knowledgeable…read moreand patient. Her office is located in a historic house downtown. She has a kind demeanor and is polite and helpful even when she has to explain basic information several times. We highly recommend her.

Johanna Klomann and the women who work for her are amazing, compassionate, knowledgable and…read moreexperienced. I have had a couple of rough years and they are always so helpful and supportive. I have never felt rushed, judged or dismissed as a client--which I have felt in other CPA establishments. I would highly recommend her office if you are in a complicated situation. She has many years of experience, is extremely knowledgeable. She always speaks to me with respect and kindness. She is always willing to do the research to find the most effective ways (for this single mom) to save money and be successful in my personal and business finances. I appreciate her so much. Shawna Ritter Flagstaff, AZ

I called the office to ask a simple question. I live in Ca and am attempting to help file taxes in…read moreAz for my dad who has a rental property in Flagstaff Az as he is not doing well medically. The question was regarding tax depreciation on a townhome... Is there a property value to subtract from the purchase price and then divide by 27.5 years?? The first gentlemen that answered the phone was polite and honest about not knowing the answer to my question. He said he would put me on hold so he could ask someone. Shortly thereafter, the call was dropped. I called back and the woman that answered told me I would have to make an appointment. I told her I live in Ca and she replied that I can make a phone appt., costing $45 in order to get an answer. Really ?? Yes, I understand this is a business. Yes I know they need to make $$ but I feel that $45 is a bit too much to ask for 2 min of time to answer a simple non obscure question. Not sure what they charge for full tax prep but if their policy to charge $45 for a 2 minute question is any indication, I would steer clear. UPDATE: After writing this review, I called H&R Block and the gentleman that answered was both polite and informative. In less than 90 seconds, he provided the answer I was looking for. Thank you Ryan from H & R Block !!

Wow what an amazing experience! I had tax issues and was in over my head! Some of the problems were…read morefrom Another state and Christiana took the bull by the horns and I will sleep toy for the first time in weeks. Much appreciated and don't face tax problems without seeking the advice of experts.

We needed to signup for TSA precheck and this location was the closest to us. Flagstaff is over 60…read moremiles away but it is always a joy to spend time there. The place is a tax financial business first and TSA precheck second. The people were all very friendly and the person doing the TSA check was very good at what she does. The process probably takes only 10 mins and we were approved by TSA the next day! I highly recommend this location.