THEY DONT PRIORITIZE APPOINTMENTS!!! Unprofessional, Ghetto, Just overall DISGUSTING! Not ever…read morebeing here I had no clue I had to check in on a kiosk I go to the front desk waited 7mins for someone to come to the desk. The lady that comes up to me is asking me about a QR code when she could have just said please check in on the kiosk first. I asked her a question regarding what she was asking me about & she tells me "I don't know I didn't make your appt" Then I'm the only one with an appt and my name is at the top of the screen & 9 walk ins including individuals that walked in after me were called before me.

G H E T T O ! 3…read morepeople work the entire establishment and you'll be waiting forever. The front desk woman is sweet but the rest of them hate it here. It looks and smells disgusting. They need a real revamp

I usually dread doing blood work or any needles at that. I must say nurse Martinez was awesome I…read moredidn't feel it when she put the needle in my arm. She made me feel so comfortable and we had a great conversation. When you have to go to do blood work Geowanda Martinez is the nurse you want to draw your blood. No pain and she will make you comfortable. Her vibe is awesome. Thank you Geowanda much...

I came in for a drug test after being referred from another LabCorp location on Market Street to…read morethe Ferry Street office, and my experience was extremely frustrating. First, I tried calling ahead around 1:30 PM since their posted closing time is 2:30 PM. I wanted to confirm whether they accepted pre-op appointments, but no one answered the phone despite multiple attempts. When I arrived in person, I saw several staff members--including what appeared to be a doctor--just sitting and talking, which made it even more disappointing that no one could pick up a simple call. In terms of care and professionalism, it felt very dismissive. There was no sense of urgency or consideration for patients trying to get time-sensitive testing done. The quality of service was poor due to lack of communication, and the overall office experience felt unorganized and unwelcoming. If you're going to close early or stop taking patients before your posted hours, that should be clearly communicated. I would not recommend this location to anyone needing a drug test or any time-sensitive service.

Needing to do a few blood tests, I searched online, found a Quest Diagnostics nearby in downtown…read moreNewark, and booked an appointment for 8AM. I've had blood work done before and usually its a real quick process: you sign in, you sit down, you give 'em your insurance info and address, you give 'em blood, and you're done! Quick and easy... under 10minutes and you're on your way. Well, I show up just a few minutes before my appointment, and upon entering the waiting room, I realize that 6 people are ahead of me. What does that mean? That means we're going to do some waiting. And, because I thought this was going to be quick, I didn't bother bringing any reading material. After an hour and 10 minutes of waiting (staring at my phone and reading Yelp reviews), my name is finally called. The phlebotomist had some trouble getting blood out of my left arm even though my veins are rather accessible (big n' bulgy), but not a big deal...and she played it off with some jokes. She ended up using a butterfly needle (smaller needle and easier to use but takes more time to extract the blood) which worked fine on my right arm. Even though I rather liked the phlebotomist, I gotta say that an hour wait is unacceptable. Why bother making an appointment if you have to wait a ridiculous amount of time for something so simple? The fault lies not with the employees but rather with Quest Diagnostics which schedules people at every 15 minutes or so which is obviously a pace that their employees can't keep up with...

I typically don't review medical related establishments, but today's experience is worth raving…read moreabout for so many reasons. After waiting a very short amount of time to be called, I was warmly greeted by Karen. She couldn't read my doctor's handwriting, and she remained super friendly despite the amount of time it took for her to find out what the dr. ordered. When it came time to draw my blood, I was shocked. For the first time in years, I didn't feel a single thing. I'm not sure at what point she pricked me. Next thing I knew, I was completely done. Karen is by far the best phlebotomist I've ever had. In the past, I've followed around doctors, but I never considered following around a phlebotomist. Karen mentioned that she's being transferred soon to Livingston. I guess that's where I'll start going once that transfer takes place. If you come to this location and Karen is still there, ask to wait for her! She's worth it.

This is the 2nd time I've been here in December and each time has been exceptional. Making an…read moreappointment is easy, they have a lot of availability, and checking in is very convenient. I've never waited in the waiting room for more than 3 minutes. Parking is never an issue. The waiting room and each individual area is immaculate. On both occasions, the phlebotomist was gentle and quick. I definitely recommend this location.

I love this lab. The facility is nice, the people are great, and the location is convenient.read more

I am baffled by the negative reviews here, as my experience was excellent. I was sent here for…read moreseveral hours of testing by my doctor, and was dreading it. However, my experience was so much better than expected. They were ready for my appointment and were on time. Check in process was simple. The receptionist was welcoming, kind, and helpful. The techs were absolutely lovely, courteous, and made me feel comfortable. They also accommodated my various medical needs given the amount of time I would be there. The office was comfortable and clean, as were the lab rooms and facilities. Countless patients received care while I was there over several hours. Appointments were conducted in a timely, efficient, manner. Waits were minimal. Overall, excellent experience and will be back for any future lab work needs!

If I could give 0 stars I would. The woman at the front desk was very rude. I can see why there was…read moreno one in the waiting room at 11:00 on a Thursday. This location was always crowded. I would suggest use of another location or go to Quest. I followed all procedure: made appointment, registered online and checked in. I'm sitting there waiting for the text. Then I hear someone calling a name that sounded like mine I go to check the board and it was another name. So I sit back down. I get a text and go to the desk and the woman at the desk hardly looks at me. She obviously was having a bad day but that is not my problem. An overall nasty person. I wish I had gotten her name. I go in and she says go wait on the line. So I look and say there is no line (I was just making sure I was standing in the right place). So she says very nastily it's over there (there was no line). Then a woman comes in after me looking for the line and she seems confused. I will be making a complaint to the company.

Labcorp Montclair Location receives another 5 Yelp Stars!…read more Recently came here for some blood work. The facility is very clean. Check-in is really easy with your QR code. (Always best to make an appointment via your app.) Waiting time in reception area was less than two minutes. A young woman took some intake information from me. She was very good. Sorry, I didn't catch her name. A young lady named Blue took my blood. She was highly proficient withdrawing blood. In addition, she had an absolutely wonderful personality. Think, I was in and out of the facility in less than 15 to 20 minutes. Labcorp shares their parking area with a few other businesses. However, you're going always able to get a spot. The facility is located at 1 Greenwood Avenue right off of Bloomfield Avenue in Montclair, NJ.

There is a sizeable parking lot, which is nice. I do wish my doctor could have sent the paperwork…read morein instead of me bringing a printed copy which seemed old school. There weren't a lot of early appointments, as when I had to reschedule because of weather I had to wait 2 weeks to get an appointment before 10 am (since you have to fast before blood work). But once I arrived early, I was able to be seen earlier, so appointments seem more like a guideline. The woman at the front just pointed to a machine to check in at, which seemed like she could have just done it, but okay. An email had a QR code to scan, but the chance to never came up. The phlebotomist was efficient, and the process was painless. It only took a few minutes once I was admitted. To complete my doctor's request, it was a pretty easy process.