The company should get 10 stars!!!Mike is a professional and does excellent work . He will diagnose…read morethe issue precisely and will fix the problem. Very patient, persistent in his work and will complete the job. I am very happy with the work he provides.

Mike went out of his way to rectify our frozen pipe situation. I would highly recommend him.read more

My gas furnace died and they came out the next day and repaired it at a very reasonable price. I…read morewas very satisfied with their work.

I hired S & T Coombe to install a Class A chimney system on my brand-new home after speaking with…read moreJeremy. I trusted them as professionals and specialists in this type of work, and I could not be more disappointed with the result. I paid $6,000 total, including $1,200 in labor, only to end up with an installation that damaged my home and required my builder to step in and correct it. They subcontracted the install out, and the work performed was sloppy, damaging, and clearly not up to code or manufacturer standards. Instead of following manufacturer guidelines, which call for brackets to be mounted directly to the structure using steel stand-off hardware with properly flashed and sealed penetrations, they took a shortcut. They screwed pressure-treated wood strips through the vinyl siding and used those as the mounting surface for the support brackets. This method is not code-compliant, not weatherproof, and not durable. The pressure-treated wood is exposed to the elements, which means it will swell, shrink, and eventually degrade and fail. More critically, the brackets were installed with enough force to visibly compress and distort the vinyl siding, destroying the Dutchlap profile and compromising the siding's ability to expand and contract. This isn't just a cosmetic issue, it's a long-term moisture intrusion risk that will lead to rot, mold, and hidden structural damage. Every building professional and code expert I consulted confirmed this was improper and amateurish. Worse yet, when I raised these concerns, Jeremy of S & T Coombe didn't acknowledge the mistake, and instead doubled down that this is standard practice and something that they "do all the time". When I continued to push back on the install, he proposed a half-baked fix: they'd remove the pressure-treated wood strips, then cut slits into the vinyl siding, slide the same strips behind it, and reinstall the brackets through those slits, then caulk over the cuts and call it done. To top it off, they said I'd need to sign a liability waiver releasing them from responsibility for any future water damage this method might cause. This wasn't a real solution, it was a cosmetic patch job that still ignored manufacturer guidelines and basic building standards. No flashing, no proper mounting blocks, and no real waterproofing, just a way to cover their tracks and shift the risk to me. This was done to a brand new house, and I now have to pay out of pocket to repair the damage and redo the installation the right way. I've already disputed the labor charge through my bank, but the wasted time, stress, and physical damage to my brand-new home are on them, and they've done nothing to make it right. If you're considering S & T Coombe please take my advice and run the other way. They subcontract incompetently, cut corners with zero hesitation, and when confronted, they try to cover their liability instead of fixing the issue. If they're willing to do work this visibly wrong, imagine what they're doing in areas you can't see. That's not just unprofessional, it's predatory. And let's not forget: this isn't drywall or paint. This is a chimney system, a fire-handling structure that demands precision and strict adherence to safety codes. Shoddy workmanship here doesn't just void warranties or cause leaks, it can lead to fires, carbon monoxide exposure, and catastrophic damage. That they treat such a job so casually is not only irresponsible, it's dangerous. S & T Coombe cannot be trusted. I wouldn't let them near my house again if they offered to work for free.

If I could leave more then 5 stars for the service dept I would. Had a small issue with our new…read morefireplace when it would light. Came out to fix it without any problems. Everyone is always so friendly and more than willing to help you. Highly recommend S&T Coombe. I know they will be there for me if I need them. Thank you!

Cannot recommend these guys enough! Most knowledgeable and reasonable chimney company in the area!…read more We moved into a new home and got the chimney cleaned and inspected by another company... they didn't even get on the roof to inspect the entire chimney and were quick to quote us with an outrageous price for a cracked flue. My husband and I do most home renovating work on our own and knew they were trying to take us for an extra buck. A1 Able was not only reasonably priced, but they were extremely knowledgeable and helped us diagnose and solve issues and questions we we had with both our wood fire place and coal burning stove. Our chimney was a pain with all of the bends it had in the flue, but they were able to get it done no problem. They were quick to get the jobs completed before the cold nights upon us and very professional. Glad to have found our chimney guys, we will absolutely use them in the future and for our yearly cleaning/inspections!!

He (Dave) promptly answered my request for an estimate for the job. He came to the house, gave me…read morehis estimate, and we called him later on to tell him we accepted it. He then came to the house with the contract we mutually signed and he gave me his start date. I asked him how many workers he had and he stated, "I'm going to get my two nephews." My wife pulled all of her flowers on the one side of the house so Dave could have best access to the foundation he was repairing. We were all set for him on the morning he agreed to start job. He never showed that day. I texted him and got a response that he "had emergency surgery and is going to be laid up for awhile". No one ever contacted me until I reached out to them. Frankly, I don't believe it. The timing is too coincidental. If you read his reviews, he stood up another customer after leading them to believe he was going to do a job for them. I think he couldn't get anyone to help him so he bailed on the job. I texted them back to void the contract completely. Beware him and these other small time tradesmen. They run their business by the seat of their pants.

They have always been extremely responsive and fair. They have made several scheduled and several…read moreemergency repairs for us and were priced competitively. Carpinet will always be our first call and we have recommended them to others who are in need of plumbing or HVAC repairs.

very unprofessional that bob guy. I was asking why I was getting a bill for a quote that they got…read morewrong and when they guy was here quoted me twice as much as they quoted over the phone. Why give a quote over the phone when you have not seen the project. Then they try to tell me that it was my fault because if i gave them the right info this wont have happen!!!! I am not a plumber and i am calling you. Long story short, he told me to take it up with the magistrate and hung up on me.

Excellent customer service. They have helped with multiple things from servicing my AC units, to…read moreinstalling an outdoor gas fireplace, reparing a dehumidifier and trouble shooting an indoor gas fireplace. Not only do they provide excellent professional service - they come into your home and the first thing they do is put on a pair of Yuley shoe covers each and every time they walk in and out of the door to their truck. Can't tell you how many contractors have tracked dirt and mud through the house over the years. Not these guys. If there is dirt from any of the work inside .... they have their own vacuum they bring in and clean up! Amazing .... Other contractors take notes because those simple things that add up to great customer service has earned my continued support of their business!

2 visits and over $500 later I still have a cooler that does not work. It took 3 calls just to get…read moremy receipt for the second visit. I asked to speak to the owner but have yet to hear from him. Wouldn't use them again.

I kills me to even give this guy one star. He is by far the most unprofessional business owner I…read morehave ever had contact with. This guy was used after I had an inspection done on a home I was purchasing that failed the heating portion. The heat was NOT working per the inspector. The seller hired this guy who per his 3500.00 invoice that he checked circulator pump and checked boiler and all "seem" to be in good working order. This was June. Well I turned my heat on for first time in October and no heat and very loud banging continuously! I called a reputable company I know of and they came out said the circulating pump was shot and not functioning at all and the lines were full of air. I called this Mr. Healey guy to question what was done as this was a major part of this failed inspection for me to purchase this home and he stated right off the bat with a horrible tone, I don't know what your talking about ...what house. So when I stated about the banging he said " that's air in the lines" So as I proceeded to give address of where he claimed he did service he stated who was the seller oh ya I know the house. I said ok can I ask what you serviced and he stated " we do not service we just look at ". ( ok...sooooo if you immediately told me its air in the lines at the beginning of our conversation before you knew all details you LIED!!)I said well wait a minute you were hired by seller because the heat failed inspection due to it not working. He then changed his story and said " oh no I remember now, " I had that place cookin' " heat worked fine". I said really because you JUST said you do not service just LOOK and then you admitted banging is air in the lines and NOW you say it worked fine. I will reiterate....it did not work fine when he got there IT FAILED HOME INSPECTION!!!!! This guy is a liar and a thief and a disgrace in general!! I have already spent a ton of money to have a new heating company come ion, replace the circulating pump and add bleeders as there were NONE. This was part of my stipulation of buying this home was to have this heat in working order. This fool THEN proceeds to tell me.. How come you waited until now and not in June. My question back to him was " DO YOU PUT YOUR HEAT ON IN JUNE, JULY, AUIGUST AND SPETEMBER?? NO!!! I and why because I ALONG with the SELLER TRUSTED THIS COMPANY!!! After I asked him for an itemized breakdown of his findings he said it was working when I was there don't know what to tell you. I did tell him I will have to go to the magistrate as this was part of my contract/inspection to buy this home and he said " you do what you gotta do lady" and hung up on me! Cant even believe a business OWNER conducts himself this way!! DO NOT EVER USE THIS COMPANY and I will BE SURE to spread the word all OVER SOCIAL MEDIA AS WELL!!! May I add for the "CHECK" of heat and a new circuit breaker box he charged $3500.00!! SHAME ON YOU FOR RIPPING EVERYONE OFF!!! ONE WORD............KARMA!!!!!!

Unbelievable attention to detail. If you would rather have something fixed properly once, this is…read morewhere you will be happy with the end result. Very clean and neat. For a Master Plumber, pricing is very reasonable. One more thing is knowledgeable on the latest and greatest products. I bought a tankless hot water heater and I always have hot water ( no tank to run out). I wanted a specialty toilet (Toto) and the owner got it for me. Two thumbs up!

I contacted RN Fitch and Sons to patch/repair my asphalt driveway. Water runoff had eroded my…read moregarage foundation. The Fitch crew did an excellent job, in a timely and professional manner. Job was completed on time despite the problem being worse than anticipated. I use Fitch regularly for plumbing and HVAC services, and I'm glad I thought of them for excavation and asphalt. There price was well below competitors from traditional asphalt pavers. I can't recommend them highly enough!

I am writing an updated review to included the "resolution" of this situation. I live with my…read moreelderly dad. We live in a two story house and have central air/heat with upstairs and downstairs units of ac and upstairs and downstairs furnaces. We used Fitch for a long time even though we found them frequently rude and unprofessional in their behavior because we just assumed this was how everyone would be. Last Wednesday our downstairs air conditioning was not working. Fitch sent someone out. He looked and said it was frozen. He said the filters needed to be cleaned, which he did. He also checked the freon and said it was fine but that he was going to "top it off anyway." We wanted him to give the upstairs unit the once over since he was there and he did and said it was fine. The next day (Thursday) the downstairs ac was only pumping hot air. We called them and they sent the same driver out. He looked at it and said he shouldn't have top it off with freon. He said that he overfiled it it and and that when it was running today it caused the breaker to trip. He did not apologize for causing this situation or for wasting our time having him come out again. He said he had to drain the whole system and refill the freon (which was going to take some time). While the freon was draining and refillng he was looking at the upstairs unit again. He ran tests on it and said the capacitor was not working. Which sounded shady since he said it was fine the day before. He installed a new capacitor from the truck which also did not work. I asked him if maybe there was nothing wrong with the capacitors but that maybe the piece of equipment he was using to test them was faulty since is said ours and a brand new one wasn't working. He got VERY angry saying I was questioning him. I pointed out that the reason the downstairs ac tripped the circuit and he had to come back was because he over filled it. He raged at me and told me that no woman is allowed to question him and that as a woman I needed to learn my place (I am old enough to be his mother and my place is anywhere I want it to be). He started cursing at me using the F word and the S word repeatedly. My elderly father was there and utterly shocked. The workman tried to order me to go inside my home and tell me that I was not allowed in his presence but I stood my ground. He cleaned up his work area on the downstairs unit (which seemed to work after the tank was refilled) and left us with no working upstairs ac. He said our original capacitor did not work and he would not hook it up even though we asked him to. He said he did not have another on the truck. He said he would come back the next day and fix it if I sat quietly in the house (like we were ever having this lunatic back in our house???). I went inside and wrote a yelp review to warn women to not to hire these people. My father was trying to find another contractor to call. As soon as the review was posted the owner of the company called us. Not to apologize but to threaten us. The owner (who apparently will also not talk to women because he would not discuss the situation with me) called my father and told him it was my father's job to "get me in line." The owner tried to threaten us by saying if I did not take down my review he would not send the workman back out the next day. He actually believed we would ever do business with them again which was hilarious! My father (who witnessed the whole thing) told the owner that ever bit of the review was true. We asked around and found another company that numerous friends recommended. Called the new company on Friday morning and even though we were new customers they had someone out in 20 minutes. After all the years of dealing with Fitch where everyone is always miserable and sullen I was shocked to open the door to someone with a huge, warm, friendly grin. I swear this guy was the nicest, friendliest workman that I ever met in my life. He was happy and smiling and talkative the whole time he was there. After he was here for a while I told him about what had happened with the driver telling me to learn my place and he was mortified. He could not believe in 2023 anyone would come into a woman's home and say that to her. He could not stop apologizing for Fitch's bad behavior. Most importantly he checked out both ac units and guess what? There was nothing wrong with the original capacitor that was in upstairs unit. All that time and money wasted on Fitch this week when Fitch invented the problem with the capacitor and created the other problem by over filling the freon tank. The moral of the story? Do not do business with Fitch. They are unprofessional AND do not know how to do their jobs. I waited till Saturday to post this just to make absolutely sure all the ac is working fine (which it is). My dad and I are very happy not to have to deal with Fitch anymore!