Not sure they really pumped the tank completely. I wouldn't call them again…read more ..........................

We initially contacted this company for septic pump out and gray water pump out we were quoted the…read morecost for both which was reasonable. My husband in preparation for the technician dug the dirt out for easy access of septic and slid the lid aside for the gray water pump out. Well, when the technician arrived I watched from inside my home, the first thing the technician did was look at the dugout septic and then walked to the gray water lid and moved it shut then proceeded to ONLY pump the septic tank and left. I immediately phoned my husband and explaining that the gray water wasn't pumped which is what we initially wanted and paid for. My husband called the company, the technician came racing back angered and slid the heavy cement lid aside (which was open in the first place) proceeded to pump then pushed the lid on top by slamming it closed broke the side of the bottom lid leaving a 10 inch break. We contacted the company and they told us that they would send someone to come look at the damage, no one showed.. I have 2 bully dogs that were stuck inside for 6 hours on a beautiful day because of their negligence. Now we have a broken lid and to no avail will this company take responsibility. This was on 10/18/23. We will NEVER used this company again they are not reliable, trustworthy and liars.. horrible customer service!!

I called Butler's this morning because the toilet in our rental house overflowed and plunging it…read moredidn't help. The septic system is very old and we had just had it pumped out a few months ago, so we were afraid this would be an expensive fix. The owner himself came out with a helper within a few hours of my call. They located the problem, fixed it, (as I watched, so I got a blow by blow as to what they needed to do) and then gave us good advice as to how to avoid the same problem in the future as well as what was likely to be needed down the road with the ancient system. The cost was exactly what he told me over the phone and was EXTREMELY reasonable. I would highly recommend Butler's Septic Services!

Easy to do business with. Work with them over the phone. Worked efficiently and on time as…read morepromised. Would recomend this company.

Prompt, Professional. They repaired a water heater, pumped out my crawl space, installed a faucet,…read moreadded an outside hose bib. I would use them again

We are long time customers of Keiper Plumbing and have never been disappointed. They have dealt…read morewith clogged drains, installed new fixtures and faucets, solved a problem with our septic, replaced our gas furnace - in a house built in the 1930's with old plumbing! Most recently they guided us through a bathroom remodeling project including removal of the bathtub and installation of a walk-in shower. We could not be more pleased. The service is always prompt and thorough, the workers, including the office staff, are skilled, friendly and professional. Chuck maintains a very high standard and it shows.

had an issue with my one toilet, talked to Danny and he told me to check the pump tank. Found out…read morethe pump wasn't working. Called him back and he told me he would be up first thing in the morning. He showed up, pumped out the pressure tank replaced the pump, cleaned everything. Reasonably price, professional and courteous.

Had a great experience with this company. They even came out on a wet Saturday to replace my pump…read moreafter the alarm went off. Turns out, my pump was under warranty, and they replaced it for me on the spot. They could have charged me for a pumping too, as I wasn't sure when the last cleanout was. They knew it was a year ago, and said I shouldn't clean it out now. They didn't try to upsell me or take advantage of me. They were knowledgeable and eager to explain the workings of our septic system. As a new homeowner, that was good for me to learn. I will definitely call them anytime I need a clean out or repair.

This was a great service. This husband and wife team was the right choice for us. John is very good…read morein what he does. Ours was a difficult job; meaning too much unwanted stuff in our septic tank but Quick Pumping managed to clean it. It took him a much longer period to do the job and he did not charge me a penny extra for the unexpected level of difficulty. I will hire this company next time I need this service.

I have just scheduled service and the process was super clear and fast. I look forward to their…read moreservice visit because they are super nice and efficient on the phone!

My fiancé and I bought our house in October, unaware of the time frame in which the septic had been…read moreinspected. According to community laws, it must be inspected/pumped every 2 years. When we found out we were overdue, I called every septic company we could find online and by word of mouth. The woman who answered our call at koberlein was FANTASTIC. She answered every question we had about everything from what we needed to do, to what we needed for our community, to pricing and when their driver could come out. She explained that they do the inspection, and will pump if need be, but if it needed pumping, they ONLY charge for the pumping and not the inspection, which was WONDERFUL compared to other companies we called. Their prices were VERY competitive and we couldn't refuse the services. Today, their driver (Matt) came out and before he even got started he ensured I knew what exactly he was doing and what he needed to do. He talked me through every step of the process and the "what ifs" that were possible. Once he gave the all clear for our septic he gave me some tips and tricks to help take better care of our septic system and handed over all the paperwork I needed to show we had the inspection done and our system passed. As a first time home owner, we get a lot of crap for not knowing things, and people tend to "look down" on us for asking so many questions about things. I mean, we ARE first time homeowners and we're new at this. But koberlein didn't skip a beat in making sure we were confident with their services. They answered all of our questions, completely and honestly, and never made us feel like we were "silly or stupid" for asking. We will be koberlein customers as long as we own a home and will be recommending them to all of our homeowner friends! Thank you koberlein and thank you Matt for a wonderful experience!!!!!

Horrendous. Koberlein was bought out by wind river and the service has dropped substantially. Spent…read more30 minutes on hold trying to book a septic service only to be redirected and put at the back of the queue. Find a local company that can just answer their phones directly without the run around. Who has time for that. I was a loyal customer of Koberlein but the company I knew is unfortunately gone.