I have checked out books for several years, but this week I took the time to really look around at…read moreall the Town Hall Library has to offer. And it is a lot! Besides a great selection of books to read for free, they also offer special activities for all ages. They have puzzles, DVDs, Makerspace, items to borrow such as Memory Kits, hotspots, STEAM kits, Nintendo Switch Games, language translater and so much more. They have passes to area venues such as Betty Brinn Museum, The Domes, and even the Zoo. The staff is kind and willing to help with questions and information. What a gem! The Town Hall Library is part of the library system so checking out can be done across several locations. But this wonderful library is small but mighty and I find myself drawn to it more and more each day. I am now looking at the special activities to learn new things, like how to make homemade body butters and sugar scrubs in January. This is not your mother's library, but one that is just as warm as it offers so much more.

Great selection of books and DVDs, very helpful staff and free wi-fi. Library also has a charming…read moreatmosphere.

Great library in terms of layout, book selection and resources. Kept at a comfortable temperature…read morethroughout the year, and hosts a number of community activities for the surrounding area. Despite these positives, however, they seem to have a bit of an issue keeping the volume down. Since it is a library, I expect it to be a relativelty quiet environment which is conducive to reading. Though it is usually the case that it is quiet, the exceptions are very noticable. Obviously, when kids are present, they are going to make noise, this is to be expected. What the real issue is, is that there are areas that are designated as "quiet zones," but there is really no enforcement of this. People converse and children shout, I don't like to be the guy to shush them, because no matter how politely you do it, you always feel like a jerk. What would make this much easier is if the employees did it, they have the authority to and it shouldn't be my job to keep it a quiet environment. That being said, it is still by far the best library in the area. Pauline Haas in Sussex, Menomonee Falls and Germantown libraries all suffer from noise much worse due to the structure. In addition, the staff have been very kind and helpful whenever I have had questions or requests. The chairs are very comfortable, the tables are kept clean, charging outlets are plentiful and conveniently placed and it has a very nice atmosphere. Overall an already great place that could improve if the volume rules were enforced.

This is a great library with a great children's department! Mr. Peter is our favorite!read more

I'm extremely disappointed in the Waukesha Public Library. I went to check out a book, but when I…read morelooked at the cover it was marked as a "rental." You have to pay $1.00 to hold on to the book for a week. I'm sorry but this is the LIBRARY. Aren't books supposed to be free to check out? If I'm late to return a book, I'm fine paying a late fee. But having to pay to check out a book? Pretty ridiculous in my opinion. It just seems like they're trying to nickel and dime you.

Beautiful space, great services, and excellent customer service! I'm really a fan of this library.read more

The Germantown Community Library is going strong and growing. When I moved to Germantown, the…read morelibrary was jammed into a small building with hardly enough room in the stacks to turn around. With a cooperative effort, a new library building was constructed. Plans called for a main floor and a mezzanine, but funding was short so the mezzanine was never built. The result is a comfortable, wide open space. The inventory is increasing and the stacks are filling. The library offers books and periodicals (of course) as well as audio books, music, movies and a reference section. There is a large children's library with a dedicated children's librarian. There is WiFi and there are workstations in case you didn't bring your own computer. There are display cases with rotating items of local interest and plenty of room to display works of local, youthful artisans. There are available study rooms, meeting rooms and a large community room. As a member of the federated library system and SHARE, any publication can be brought in from (almost) any library in the state system. The librarians and circulation staff are friendly and pleased to help out, just ask. By the way, the framing is there for the mezzanine, perhaps you might help them build it someday? Germantown residents are fortunate to have such a wonderful community resource in a charming, attractive library.

Excellent library! Their staff is welcoming. The facilities…read moreare great and its programs, outstanding.

I love the Menomonee Falls Public Library. The staff is…read moreextraordinary; friendly, knowledgeable, and available. The building is clean and well maintained. There are continuous improvements; the coffee shop, programs and materials. I am very grateful. Karen K. December 14, 2025.

I wish this library was better than it is but it suffers from a few big issues. The main one is…read morethat it is very difficult to focus when inside due to there being no enforcement of volume levels. This seems to be a common trend as people are afraid of being labeled as "Karens" or be seen as rude, but libraries are meant to be quiet. What I am referring to is not muffled chatter or sneezes, it is full on obnoxiously loud conversations and children screaming. Part of this is difficult to fix due to the establishment being relatively cramped, with the children section barely seperated by a thin wall from the sections for reading, but primarily is due to the employees not making any effort to remedy this. I understand that libraries are communal areas and children are part of that community and should be provided experiences to learn and grow. I think it is very important that the library allows them to do this, but when they get obnoxiously loud, and begin to run around, I think the librarians are obligated to correct this. I understand this may be awkward, as that should be the job of the parents, but when they let their children treat the library like a playground, I think it is the job of the librarian to enforce the rules. Though I live much nearer to this library, I have made a habit of driving to Pewaukee's instead. For some reason, the library-goers there seem to be much more polite. Also the hours at this library suck. Sorry to be a negative Nancy, but I'd really like to see this place improve.

How can I rate a library as anything but 5 stars? But they deserve it. The kids said this is the…read morebest library, but I can't vouch for their criteria. I like how they have everything connected online, with requests for physical materials, text notifications, and ebooks. Staff has been excellent, and the social distancing has been good too, though not all patrons seem to be on board. But what's better for staying safe than reading a book? Or grabbing a movie? Check out this library.

Great library in the place we call home. The kids area is neat with lot's to do and areas for…read morereading, playing and story times. The scheduled story times are great for the kiddos as well. The rest of the library seemed to have everything you could need. The staff is really helpful as well. So happy to have our library!

From the owner: Public libraryread more

Never got to share my experience from the other day. I actually saw that this is a popular…read morephotographer spot since the architecture is a selling point of this place itself. I got to get some pictures, tie up some loose ends with a very helpful librarian, went on a little side quest to the the second floor in the business room where I found a few amazing books that were showcased. I love that they showcase books as looking through the isles is a little daunting. Using the online portals to sign out books for book check out is an amazing tool. Book drop off drive through is great, don't even have to get out of the car. Parking is by meter conveniently all around block. Lighthouse is so neat! The children's area librarians are incredibly sweet and knowledgeable, you see a lot of the same staff here which is also telling of an environment I feel. Inner city so it sometimes it attracts loitering, but overall it's well kept.

I was harassed and questioned by library manager Heather NcSorley about what I identified as. I do…read morenot and no longer recommend using this library. Go to another location. Instead of using the drive thru and being questioned about what I identify as I will use the inside self checkout to not have any interactions with the staff. Never have I ever been to a library with people so rude and disrespectful

This modern library was recently renovated and expanded. Extensive parking. Kid friendly. Hooked…read morein with an impressive county library system: if the library doesn't have what you need, the accommodating and informed staff can request it for you (or you can request it yourself online). This library has an extensive multi-media library and even offers access to an impressive collection of DVD's, audio books and games. If I had a third hand I'd give them three thumbs up!