DON'T GO HERE! SAVE YOUR MONEY, TIME, AND SANITY! We also got the old grumpy guy. He was not just…read moregrumpy he was rude. He was rude to my elderly mother. ( FYI he's a woman hater.) He came in already complaining about having to do this job. He looked at the dryer and did IDK what! He hit something inside of the dryer; sparks went flying and smoke came billowing out. We had to open doors and windows to air out the house. Remind you this is December! 30° outside. Then he asked how do we clean the vents (dryer duct) that lead to the outside of the house? My father has cleaned the vents himself for the past 30 plus years and we have NEVER had any problems! This grumpy guy instantly started trash talking my father saying he doesn't know what he is doing or that my father is not doing it right. The grumpy old guy said we needed someone professional to clean out our vents. Well get your facts right dude before trashing people; my dad is professional! Long story made longer.... the guy did not have the part to fix our dryer. It cost us 200$ and 6 days later for him to come back out to "fix" our dryer. our dryer STILL DOES NOT WORK. The "repair man" said we could buy another part for an additional 200$. After 200$ almost 400$, no thank you. We do not want your TRASH work. We are going today to buy a dryer that WORKS. Why should people have to put up with that? You pay money, the dryer still does not work, and you get a rude lazy guy doing the work. Not professional at all! And he won't take account of his own behavior at all. According to this guy it's all our fault.

I posted on here i was not happy. Well finally refunded all of my money.so they ended up keeping…read moretheir word. That's huge with me i will up my rating on them for taking care of me in the end!

Was able to come the same day I called. Needed to take the transmission out of my washer and take…read moreit to his shop. Back the next day and had it fixed. Very affordable ! Great service! Very happy!

I'd give zero stars if it were an option. We have a new (June 2014) LG dishwasher that immediately…read moreupon installing gave us an error code from time to time. The device still works but occasionally has to be started over again mid cycle. After several discussions with LG, they advised us to have an appliance repairman come look at the appliance. Brian's was one of two options for certified LG technicians. In December, Brian came out and verified the problem and stated that it needed a new computer. After not hearing anything for a month, I called him and was told it was "on back order". Another month goes by without hearing anything. Finally he send a different tech out and alas, the wrong part. When I called again to find out the status, I was told they would look into it and get back to me. They never did. Finally we called again and stated if they couldn't give us a repair time, we would have to use somebody else. Once again, no response from them. I would NOT recommend using this service at all.

ALWAYS have good luck here. Highly recommend them. They are professional helpful and truly cared…read moreabout our situation. And their installation was 1st class

We had an electrical problem at our home that caused us to lose most of our appliances. This…read morecompany went out of their way to help us more than any other appliance company we've used before that sold new appliances. They did basic function tests on the appliances to be sure they worked before selling them to us. They also guaranteed the product for 1 year. It is true that buying used or refurbished comes with a risk, however I am very satisfied with my experience overall, and I would recommend this company to friends and family.

They said one thing on the phone and a different thing when I got there. He said the parts were…read moreunavailable. That is a lie. I bought the part and will fix it myself. Don't even bother with this place.

I took my vacuum in there and was told they would call me. I waited days I called and left a…read moremessage, still no response. Finally my husband went by the store and asked them what they had done. Nothing, they said they knew nothing about that brand of vacuum and just let it sit there. They never bothered to call and tell us that! I am not impressed with "the boys"!

Friendly same-day service, repairs and estimates were clearly and accurately represented ahead of…read moretime. My vacuum didn't work this well when I first got it. I would definitely recommend this place and I will go back if I need to.

From the owner: Since 1993, Sawtooth Inc. has provided the best in water treatment products including water…read moresofteners, drinking water systems, UV filtering and more. We also sell Sebo and Riccar vacuum cleaners (two of the last serviceable vacuum cleaner brands that exist). We offer repairs and service on other major vacuum brands; however, most vacuums have become nothing more than disposable landfill residents. Please call to see what options are available for your vacuum.