1. Express Appliance Outlet

    1. Express Appliance Outlet

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    Twin Falls, ID

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    Express Appliance Outlet

    3.5 (10 reviews)
    Open 9:00 am - 6:30 pm

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    Ask the Community - Express Appliance Outlet

    Affordable Appliance Repair

    Affordable Appliance Repair

    (7 reviews)

    DON'T GO HERE! SAVE YOUR MONEY, TIME, AND SANITY! We also got the old grumpy guy. He was not just…read moregrumpy he was rude. He was rude to my elderly mother. ( FYI he's a woman hater.) He came in already complaining about having to do this job. He looked at the dryer and did IDK what! He hit something inside of the dryer; sparks went flying and smoke came billowing out. We had to open doors and windows to air out the house. Remind you this is December! 30° outside. Then he asked how do we clean the vents (dryer duct) that lead to the outside of the house? My father has cleaned the vents himself for the past 30 plus years and we have NEVER had any problems! This grumpy guy instantly started trash talking my father saying he doesn't know what he is doing or that my father is not doing it right. The grumpy old guy said we needed someone professional to clean out our vents. Well get your facts right dude before trashing people; my dad is professional! Long story made longer.... the guy did not have the part to fix our dryer. It cost us 200$ and 6 days later for him to come back out to "fix" our dryer. our dryer STILL DOES NOT WORK. The "repair man" said we could buy another part for an additional 200$. After 200$ almost 400$, no thank you. We do not want your TRASH work. We are going today to buy a dryer that WORKS. Why should people have to put up with that? You pay money, the dryer still does not work, and you get a rude lazy guy doing the work. Not professional at all! And he won't take account of his own behavior at all. According to this guy it's all our fault.

    I posted on here i was not happy. Well finally refunded all of my money.so they ended up keeping…read moretheir word. That's huge with me i will up my rating on them for taking care of me in the end!

    Geek Squad

    Geek Squad

    (1 review)

    Has been a pain to get my warranty repair appointment for my appliance. I was first transferred to…read morethree different people to get my appointment scheduled in the chat option. I had to repeat my request and explain three times even after they were able to read all of my chats. I was given a 12 hour window for the initial appointment. I was told that 24 hours prior to my appointment I would receive a smaller time frame for my appointment. That did not happen. On the day of my appointment my time from was listed as a 9 hour period. I reached out via chat to ask for an ETA to determine if it would be a morning or afternoon appointment. I was asked what my preference was and it hey said the noted it and I would get a call back from the repairman. I waited several more hours and reached out to customer service via the chat option again. I was told the appointment would still happen and that I would get a call back from the repairman. I waited another couple of hours and reached out again. I was given a more generic answer and told they would be there by 5 pm. I asked for the company number so I could reach out to find out how many more appointments were before mine. I also told customer service that this was the most frustrating and unorganized repair I have ever experienced with an appliance repair and that I would share this with everyone. I was then blocked from chat until the following day with zero resolution and no repair as of 3:10 pm... If I could give this negative stars I would. I would not recommend purchasing this warranty from BestBuy.

    Express Appliance Outlet - homeappliancerepair - Updated August 2026

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