Doctors I have had there were fine, but the two receptionists should have been more welcoming…read more Their faces looked like they were judges or warriors who had a battle field furies. When parents take their children there, especially after a long working day, they must be stressed enough to not feel acceptable seeing two unemotional faces! Do better, girls if you guys want to have your customers! in

it does good work at keeping people healthy. but why on earth would you make patients wait so long?!read more

my son has been going to this pediatricians office for over five years and I can tell you that the…read morethree stars I saw when I looked up their website to share with a shocked me. We were actually just in and a week before that and let me tell you guys if you have any issue with this pediatrician you clearly are not super familiar with or have had a truly bad experience because the people that have cared for my son have each individually been fantastic. Yesterday we saw a young woman who is a nurse practitioner and her kindness, willingness to listen to me, and clear care for my son was evident! She was warm and professional at the same time, which is uncommon.

Absolute terrible customer service and experience. We were required to call and establish a new…read morepatient intake appointment. When we tried to contact the new patient intake coordinator, they transferred us back to the front desk and was told to email our children's vaccination records to schedule an initial intake appointment. We emailed their vaccination records and never received any further communication. After further attempts to communicate and establish an initial appointment, we gave up. This was an ideal pediatric because of proximity to our house but nothing is worth the terrible level of service. I tell everyone to avoid NWA Pediatrics.

This hospital does an excellent job of caring for children. We have utilized it several times for…read morethe emergency room and we have also had one of our children. Have a procedure here. The rooms and all of the hospital are brightly, decorated to attract children and cause them to want to be here. The staff are extremely friendly, very thoughtful, very supportive and encouraging and extremely proficient in their jobs. We are grateful to have a world-class facility so close to our home and our children can use.

I am a pediatric RN and I DO NOT RECOMMEND THIS HOSPITAL!!! I have been stuck with a large bill for…read moretests we did not need, and I was refused the needed treatment for my daughter. I'm having to pay, but instead of treating my daughter, the doctor unprofessionally cried and said she had a hard day and walked out of the room when she didn't want to answer my questions. Fortunately, we found alternative treatment options that gave the care my daughter needed. Dr. Lydia Washer had incorrect information about basic disease processes and did not want to ask for a second opinion. When she had no explanation for my daughter's concerning symptoms, I began to ask her questions. At that point Dr. Washer was completely unprofessional. She began to cry and say she had had a really hard day. She then abruptly walked out of the room and discharged us minutes later without answering my questions or giving any explanation for very concerning symptoms. Had we left and not sought alternative care there could have been a very different outcome. I WOULD NOT TRUST ACHNW WITH THE CARE OF YOUR CHILDREN!!!! I have heard too many stories like my own.

Excellent care and short wait! They have everything I need and are worth the drive from where I…read morelive about 45 minutes! The office is very efficient and accurate!!!!! It matters! The lab is very good and the staff are very friendly and knowledgeable. I'm thankful to Whitney Payne for the referral and not the court lol

Dr. Berner is so great with my son and super knowledgeable and practical. We absolutely love him as…read morea family. My kids like him and are not afraid of the doctors office. His nurse is so sweet and kind as well. I would recommend Dr. Berner and his medical staff to anyone.

My husband and I both have alpha gal for 9 years now. She had so much knowledge and helpful…read moreinformation that she provided us with. She took time to answer questions and has the best bedside manner, didn't feel rushed or bothered. Can't sing her praises high enough. Anyone with alpha gal should take time to speak with her.

Dr.Merritt and her staff go above and beyond to assist you with all of your needs. The bedside…read moremanner Dr. Merritt naturally projects on to the patient, along with her thoroughness, and smile, makes you feel as if you are her only patient and a friend, is AMAZING ! I moved to KS and still take the two hour drive and telehealth appointments with her..no one compares!

I'm a new patient from out-of-state and every one in the office was welcoming and friendly. Dr…read more McGowan and his nurse Gabby made me feel so comfortable and at ease. I'm sure I made the right decision in selecting him as my primary care. Listens to you and doesn't make you feel rushed. Has made referrals to my other doctors and I'm so pleased with all of them. Was worried about getting new doctors but Dr. McGowan has made good choices for me. Happy with all of them!

Dr. Patrick McGowan is an excellent physician. He always takes time to explain everything and is…read morealways willing to answer questions. He also says he's "not trying to be a block to treatment", for instance if you suggest a treatment that isn't his first line, he'll explain to you why he thinks there is a better option to try first. But if appropriate, he'll let you have input in regards to your own care. He also does a great job of trying to help you select options that save you money, and doesn't run unnecessary tests or prescribe unnecessary meds if there are other options that are cheaper. My wife and I have both been to him multiple times and we remain satisfied with our doctor. We also have no problems getting appointments and they'll even work you in on a walk-in if needed.

When I relocated to Bentonville for work a few years ago I was looking for a new PCP and found Dr…read more Bicak. I've lived coast-to-coast and have had doctors from some of the most esteemed medical systems. None have been as good as Dr. Bicak. He has a friendly and humorous bedside manner and "seen it all" experience. Now my entire family sees Dr. Bicak. We are all very happy with our treatment and especially thrilled with the quick and easy availability of last minute appointments. I highly recommend "The Clinic" if you are looking for a hometown primary care doctor. One who is not driven by "big medicine" systems and unnecessary testing.

Dr. Bicak is an amazing doctor who is extremely knowledgeable. He will find very creative ways to…read moresolve any issue you might have. However, especially in recent months, the service times and the front desk staff have turned what used to be a good experience into a complete disaster. My last appointment was scheduled for 8:15 (they open at 8) with a lab scheduled for 8:00. At 9:00, I had not had a lab nor seen the doctor. This has been the standard the prior four trips and after the last one, I found another doctor who is able to remain on schedule for the second appointment of his day.

Diana is amazing. Being a NP she takes a more holistic approach to medicine. When I have seen her,…read moreit feels like talking to a trusted friend. I find that important as it really is easier to open up about personal topics. How else can you get the best care. I really like the changes that the clinic has taken over the past year. Having tricare there were only 2 options in the whole area, was not happy with either until I switched to Diana. Love her Also, Linda the front desk lady is pretty great too!!! I call her the tricare master, i have actually called her to help straighten out a mess at another drs office.

LOVE Diana Holte at this clinic. She is incredibly easy to talk to, give straight forward advice…read moreand takes every concern into account. Having tricare meant limited options so I was nervous to have a small selection of Drs to choose from but I couldn't be happier with Dickson Street Clinic. Nancy is wonderful as well. I never have to worry about billing or if she has the needed info. She stays on top of all of it. They also have a friendly nursing staff that listens and shows genuine interest in patient health.