Very friendly and knowledgeable. I am tech stupid, but the cost seemed pretty high. My VERY old laptop wasn't connecting to the screen anymore, so he said he could hopefully fix it and recover the data either way. I was doing some time sensitive work and made that very clear. After a week no one had looked at it yet! Finally got it back and it mostly works, but still having issues. Just overall not satisfied. read more

I dropped my laptop off here on October 28th and they said they would have my laptop fixed by November 9th. It is about to be December first and they are telling me the parts still are not there to fix my device. This is a school laptop that I have to have turned back in by the 10th of December and will more than likely need to take it somewhere else that will have a reasonable timeframe of when they can have my item fixed. I feel like they told me a date just to get me to spend money...... a month later and still nothing. Really not satisfied with the services they are providing. There are better options out there that cost less. I do not recommend this company to anybody. read more

They are terrible DO USE they broke our 700 GPS and blamed us. it was working when we brought it in to get the piece fixed. They had it 7/16 and we picked it up 8/22 they broke the screen repairing it. DO NOT USE THEM read more

We had a problem with our airpods in replacing the tip because something was obstructing the tip from going onto the airpod. Took it to them and he fixed in a few minutes and didn't charge us. So friendly, quick service and very friendly. I would recommend this place for sure, he has a wide range of products he can fix, I saw TVs, PC, Phones, etc. all getting repair there. read more

Absolutely terrible service I paid over 700 dollars to have my phone fixed and was willing to sit in office as he did so, he then advised me to leave because my phone was on the charger and had not turned on despite my better judgement I leave he then puts a new screen on the phone knowing it would not turn on completely throwing my 700 dollars down the drain. Refused to give me the owners number and do anything about it!!!! Worst service and customer service I have ever had!!!! NEVER DO BUSINESS WITH THEM!!!!!!! Absolutely trash!!!!! read more

Don't usually leave reviews but I am exceptionally satisfied with their service. They were very kind and informative. Did everything that they said they were going to do and you got it done quicker than I had anticipated. Will definitely be returning my business from here on out thanks again guys read more

Very friendly staff with knowledge on the ins and outs of a variety of electronics and brands. They truly can fix, just about ANYTHING!

Warning !!! Prepaid for iPhone battery. After waiting over two months, they refuse to issue refund. read more

They had my iphone fixed in a timely manor and the price was a little high but i dont know that much about electronics so it is what it is. I would say do some research to make sure you are getting what you pay for before getting any electronics repaired anywhere. Stay clear of best buy. Jen read more

Ordered a battery for my iPhone, and it came in promptly, received a call to bring it in and they were open from 10am to 7pm. We live about an hours drive away, so we planned our day to drop it off when the store opened, and pick it up after lunch. Was told it would take a couple of hours to repair. We arrived at 10AM to be told the repair techs didn't arrive until noon, and THEN it would be two hours. So with that, we went home, and had to make a second trip. We should have been informed about the techs, not just when they opened. If I were a business person, and needed my phone, this would have been a terrible inconvenience, and possibly loss of business. read more

This is a very disappointing business to work with. I had brought my girlfriends phone around 11 to the shop to get it fixed. They open at 10. I was told the my phone would be done by 4:00pm, which would be fine but then when I received my call the her phone was fixed (around 3:45), they inform me that they close at 4:00pm. No where on there business was this time change displayed or conveyed to me when originally signing to get the phone fixed. Then I am informed that they are closed Sunday and won't be able to pickup the phone until Monday morning. I was promised my phone would be fixed same day with an appropriate time to come in to pick it up. That was a lie. On top of lack of communication for a service totaling $176 after tax just to get a cracked screen fixed. I am very disappointed in this business. I will not be using them ever again and would also encourage if you're in a similar situation to take your money elsewhere read more

WILL NEVER TAKE ANYTHING HERE AGAIN!!! My husband took our Daughter's phone to have the screen replaced on her iPhone. Took a little over a week for her to get it back. worked ok for about 2 months and the screen started to separate but when we called they said they ONLY of a warranty of 30 days. Yesterday the screen that was replaced not 3 months ago went out. I called this morning to ask if there was anything they could do to fix it since it's obviously bad business to have this happen. read more

Great customer service, reasonable prices on screen repairs and even though there was only one person working she managed the multiple people that came into the store and still got my phone fixed in under an hour!! Thank you read more

Don't bother going here. My phone was there for a week. They ordered a part, which turned out to be wrong. I gave them the unlock code to use, they couldn't figure out how to work it and did a factory reset instead. They did email and call me a few times to update, so communication wasn't a problem. When I came back in to reclaim my phone and take it elsewhere they offered to rig it up to 'work" while they ordered more parts, which wouldn't be in for days and would leave me without a phone for another week or using the equivalent of string and duct tape to hold things together. I had to pay for the shipping on the part and some labor on the "work" they did. Took my phone to Cellphone Repairs and they had the right part in stock and my phone fixed and working within 20 minutes. I have a Samsung Galaxy, not exactly obscure to have a few basic supplies in stock. #Ifixit was a waste of a week and $45. read more

I took my surface 3 here to have the battery replaced and when I got my tablet back the display was damaged. They will only fix it if I pay for it! So you mean to tell me you break my tablet and refuse to fix what you broke. I guess they are in the business of ripping people off. read more

My phone wouldn't charge that day. My phone is a very important for work which I needed for work the next day..it was late, I drove to 2 places and they recommended me to hashtag I fix it. They fixed my phone over night..a little pricey but it was worth it. read more

Very friendly staff! Great, quick service. My phone had a lifted screen due to a swollen battery ,and they repaired it by the next day! Highly recommend getting your broken device fixed here! read more

Took my son's ipad in to be fixed. The screen was shattered and pieces of the screen were falling out around the edges. I had ask a well known electronic store about repairs. They told me it was beyond repair because pieces were falling out. I seen Hashtag I Fix it and took it in. So glad they were able to replace the screen. The employees were very nice and helpful. The ipad was fixed quick. I had a very good experience with this company and have recommend them to family and friends. read more

Beware of this place! I brought them my iPad mini to get the cracked screen replaced 4 weeks ago (Sep 11, 2015). Since then, I have picked it up and dropped it off 3 times because they returned it to me with the new screen coming up around the edges. As of today (Oct 5th), I still do not have my iPad. They damaged the logic board so it is no longer a functional device and the owner (who needs to authorize the new replacement) is nowhere to be found. Long story: Their tech guy, who is also made to act as their customer service guy, never calls when he says he is going to. This week alone I've been told I would receive an email or a call 5 times, for 5 different days, and it has never happened. This last time I returned the iPad because of the screen coming off, they ended up breaking the cable to the LCD and had to order a new replacement for it. This, of course, takes even more time to fix. Oct 2nd made exactly 4 weeks, and that morning I received an unexpected call from their tech guy saying that it will be finished and ready by the end of that day. He never called back. I called the next day. After being told I would be called back in "ten minutes" several times and it not happening, and being put on hold one time for 20 minutes, I finally got through to someone. My device had still not been fixed and the owner, Charlie, is nowhere to be found. Apparently he is supposed to authorize what I can be told, but no one can get in touch with me, so everyone simply avoids me. Charlie, the owner, has not stepped in at all to even apologize. He has not been of any help whatsoever. When I dropped off my iPad 4 weeks ago, it was fully functional and had 2 light cracks in the screen. As of now, the iPad does not even work. They've tried replacing home buttons and LCD screens, but nothing is working. I will continue to update my review as this mess of a situation plays out. Do not give this place your business unless you have money and a device that you're willing to throw away. I highly recommend you find somewhere else to get your electronics worked on. I am not the only customer having problems like this. read more

Worker knew what they were doing, but kept my phone for over two weeks, and ended up unable to fix it, so I'm out $120 and a phone. I was warned that they might not be able to, but they said it was an absolute worst case scenario. Communication wasn't great, didn't email or text until the last day to tell me why it was taking so long, I had to go in twice, and they're across town from me. read more

They did such a thorough job replacing my screen and made sure to show me that everything was still in working order (speaker phone, home button, etc.) These are great people who know their stuff! read more

My phone was broken by the 1970 glitch, and I came here to get it fixed. They were able to get it fixed within an hour for only $25. Great guys and great service! read more

I took my MacBook in because it wouldn't charge. I did the whole diagnostic thing and they found I needed a new battery and charger. I went ahead and got them fixed. However, when I went in to pick up my computer, it would not turn on. They said they would look at it again and see what was going on. Apparently my computer needed a complete data transfer which they discussed with me would be an additional $99. They fixed it and I went in to pick it up again and they said my total was almost $300. Needless to say I could have almost purchased a brand new computer for the amount they charged to do everything. And even now my computer does not have any of my Microsoft Office installed and other issues still. Don't waste your time. read more

This is the WORST place to trust with anything. This is the second time I have tried this business and I have been screwed both times. This time I only needed a cracked laptop screen replaced. I dropped off my laptop on November 15, 2017, they told me it would be 2 weeks tops. Today is March 24, 2018 and this business has no idea when my screen will be fixed. They have given me deadline after deadline that has come and gone. After almost 5 months of giving me horrible service they will still not refund all of my money. I have been nothing but patient and received no courtesy of the sort. I am a college nursing student who has been without a computer, but I am sure that causes them little feelings of guilt while they happily rip me off for my money. Trust me, this is the last place you want to go. I guess I only have myself to blame for giving them another chance. read more

DO NOT GO HERE. For starters I'm a extremely understanding person. I have been here not once but three times (2 iPads and 1 iPhone)and each time have left dissatisfied and with a device that was either a complete paper weight or not properly fixed. The first my iPhone for a broken screen, I got it back and the screen was not flush with the phone. When asked why they argued with my husband and ultimately did nothing. Two days after they touched my phone it died and sprint and Apple could not figure out why. Later they determined the digitizer they replaced had a faulty chip and fired my phone! This last time was it for me. I brought them a iPad that in a freak accident had been dropped while the Otterbox that has been on it since day one was off for the first time. This resulted in the screen cracking. Other then that the iPad had no other issues. I took it to them only because it was my four year olds sons and my only communication I would have with for my deployment. They note anything was wrong with it before I left it with them. I got a call later string the new screen could not be sealed properly due to a dent that was not there before. They then tried to con me out of even more money. Finally I asked to speak with a manager. He refused to help with any of it even though this "dent" was not noted on the discrepancy paper work nor had been there when I dropped it off. After receiving my iPad back the screen fell off a short time later and I took it to another shop to get fixed. Later I was told that the whole installation was faulty and this wasn't the first time someone has had to fix #ifixit's horrible work. read more