I had an excellent experience with Ryan's Pumping Services from start to finish. Coordinating the…read moreappointment and schedule through Yelp was smooth, easy, and very responsive. Ryan arrived on time and completed the work as scheduled, which I really appreciated. During the service, we discovered that I had a broken valve. Ryan was very helpful and recommended another company that could handle the repair. I followed his recommendation, and they were also excellent and were able to repair the issue and replace the broken valve with a new one. It's great to work with someone who not only does quality work but is also willing to point you in the right direction when something falls outside the services they provide. Professional, reliable, on time, and easy to work with. I would definitely use Ryan's Pumping Services again and highly recommend them!

I recently had my septic tank cleaned by Ryan's Pumping Service at my home in the Santa Cruz…read moreMountains, and I couldn't be happier with the experience. Ryan was professional, punctual, and incredibly knowledgeable. He took the time to explain the process, answered all of my questions, and made sure everything was completed thoroughly. Living in the mountains can sometimes make service calls more challenging, but Ryan handled everything with ease and professionalism. It's refreshing to find a company that takes such pride in their work and provides excellent customer service.

Easy scheduling, competitive pricing…read more Easy scheduling, competitive pricing Easy scheduling, competitive pricing (Yelp insists 85 characters )

They did a good job. The worked hard and finished digging up, cleaning and replacing the leech…read morefield 4"pipe.

I recently had my 1500 gallon septic tank serviced. I feel they were very honest with the estimate…read moreand provided a very thorough service. I observed part of the procedure being done and the technician, Jose, did an excellent job and was very friendly and knowledgeable about his trade. I feel this company has honest employees and I would recommend their service if you have a septic tank in need of a pump out, service or desire one installed or removed

A bit pricey but not alot of choices. Was given a price up front and they kept to it or lees . They…read moreshould have sent a supervisor out to asses my tank before pumping because they would have seen it needs to be repaired and then do the pump out and performance test but I had to pay 2k for pumping and test. Now they will have to pump again to do the repair. Next project was the drilling for drainage test holes. They sent the 200 an hr supervisor to change the bit of the drill , could have been a lower rate labor type person, they're was already a engineer person on the job. Next project is the tank repair. Will update post later

The entire crew, from Owner Tiffany, front office Frida & Maddie down to the entire field crew were…read morejust most personable and efficient. We had used other septic companies before we moved to Carmel and PSTS is head and shoulders above them all

I would like to thank Patty and all the people that helped from PSTS on working on our septic…read moresystem. Their prices were better than their competitors, they had good availability and came to the minute of their appointment time. The driver was courteous enough to phone before he arrived. His name was Victor and he was very polite, hard-working, and left the job site cleaner than it was.

I reached out to a few companies about a drain fly issue I had in my septic tank, and Marty at…read morePacific Sewer was the only one who got back to me with a solution that cost me $10 that didn't even go to him! (It ended up going to a hardware store because I could fix it myself!) In addition to being honest, Marty was also extremely knowledgeable and spent a long time talking to me, so I plan to use Pacific Sewer for my future septic and drain needs. Now that's excellent service!

Pacific Sewer & Drain does not do the septic clean out service that I currently need but Marty…read moreoffered a fast response and provided a great referral for what I need done. I will definitely call Marty @ Pacific Sewer & Drain with my future projects he's very professional and knowledgeable in his field!

We needed to unplug our sewer line ASAP. I called Mark and he called back 5 minutes later. He was…read moreat my home within an hour and snaked between the trap and the street. When that didn't do it, he snaked back under the house and found the cause of the blockage. Great friendly service and the price was very reasonable.

Such an impressive job! Very difficult to clean out sludge in the main line, but he persisted, and…read morefinally succeeded. He was amazing, skilled and overall just excellent

It is so refreshing to contact a service company and experience compassion and clear communication,…read moreto receive reasonable options for repairs rather than constantly being upsold or given canned responses to reasonable questions. The owner of 831 Plumbing and Septic took the time to give me thorough explanations and options for my service needs. They will be my go to for anything related to plumbing and septic moving forward. Excellent service!

I am not always good at checking my septic tank to make sure it doesn't get filled. I happened to…read moredo that right before the 4th when I was having company over and realized it couldn't handle the added load! Called around and 831 Septic was extremely responsive and showed up within 2 days to pump the system. We are down dirt roads in Big Sur but they didn't seem to baulk at that at all. I highly recommend them.

Darren and his team built the septic system for our new home. They were fantastic! They worked…read morequickly and were happy to explain everything to me as they went. When the county changed their mind on a particular aspect of the project, Browns rolled with it and made it work. They finished faster than we expected and we are confident that our septic system will last a long time. If I had to do this all over again, I would use Browns without question. Thanks guys!

I wouldn't know what kind of work they actually do, because they never actually did the job. What I…read moredo know is that they set us back about 6 weeks on the selling of our house, and, while I don't know this for sure, I believe they cost us tens of thousands of dollars in that delay due to falling housing prices. We received an estimate from them for a new septic field. They said they would call us to schedule the job. We never heard from them. We called, texted and emailed them but they never called us back. We only found out 6 weeks later, because our realtor ran into them somewhere, that they decided not to do the job. Meanwhile, they also told us that it would take a year to get a permit and would cost $75,000. But, in fact, another company got the permit in one month and charged us $28,000. The 6-week setback cost us time, money and stress. In the end, we are glad it didn't work out. But someone who can't send a simple text saying we aren't going to do this job, really shouldn't be in customer service. Should get one star, but giving two cuz they seemed like really nice guys and we were aware they were dealing with a family tragedy. But just one simple text in the beginning would have made a huge difference to us and not doing that caused your crisis to become our crisis. I did wait 6 mos.. to post this because of respect for the family.

We were fortunate a few years ago to pick up a tiny cottage in Carmel By The Sea. We realized in…read moreorder to make this something that we could potentially retire to we'd need to expand it a little. For that we needed an architect or draftsman that could design something that was sympathetic to the existing structure, the cottage is pretty funky being built in the 30's and remodeled by no other than Hugh Comstock 10 years later so is bursting to charm and quirks. One of our neighbors has just remodeled their orig. Comstock and used Darren so introduced us. Yes he's a hard man to pin down but the way in which he embraced the brief was just the ticket. The point of the extension was to expand the property but ultimately make it feel like it was all there from day one. In working through the process with the city (not the easiest process I must say) and all the fees and approvals you need, it was clear we chose well as on every turn Darren had the schedule mapped ahead and in every case the officials had nothing but fantastic words for his work and integrity. I assume if we got this choice wrong then the whole project would have been a miss but it set us up for what I think has been an epic result. One further thing, we decided to daisy chain all the contractors from this relationship forward so we asked for referrals on a general contractor, got 3 and picked 1. Each of the contractors from this point on (except for 2 minor subs) had worked with each other on scores of homes over a period of 25 or so years so it made relationships between each party very smooth. I can't speak high enough about Darren, so if you have the good fortune to use him I would highly recommend it. I hope we have the occasion to collaborate with Darren again.

From the owner: Draftect was established in 1985 by Darren Davis to provide professional building design services…read more Since inception, Draftect has completed more than 1,600 projects. Part of Draftects success has come from engaging with clients early, when a collection of ideas has yet to form into a tangible vision. Early involvement is often most valuable when ideas are coming from more than one person, and the first big step is marrying various ideas into a unified vision. This assures that every project gets started on a successful path, which significantly enhances the likelihood of a timely and agreeable result.Of the 225 new homes that Draftect has designed, more than 50 have been in the community of Carmel-by-the-Sea. While being one of the finest communities in the world, it is also one of the most restrictive with respect to building. Draftect has gained tremendous experience in helping realize many dreams amidst this mix of high-end expectations and restrictive regulations. Draftect has also designed more than 20 historic renovations, which have enhanced its ability to help clients navigate challenges associated with regulatory compliance and permitting processes regardless of the design complexities involved.Since 1985 Draftect has grown into one of the most highly recommended design firms on the Monterey Peninsula. We hope that we may help you design your dreams into reality.